Vintage Gameroom Repairs

It went great. Would highly recommend.

Great. I would definitely recommend this company.

Kim did the repair. When I dropped it off he answered all my questions, gave me a great informational tour of the shop. He explained he was pretty swamped with repairs & that it may take 6-8 wks. This was fine with me as I was in no rush. Great service, friendly people.

Called to let us know he could come early, did job. Works great.

On time, very polite, did a great job!

It was unbelievable. I would use them again.

Fabulous!  It took Dan less than 5 minutes to diagnose the problem and fix it.  Now the machine resets just like it's supposed to.  He made trip and fixed the machine at NO CHARGE.  I would recommend him without reservation.  He knows what he is doing, and he backs his service.  It has been a joy to have him work on our machine.

Very well, it has been three months and the repaired sensors and ball launching mechanism have been working perfectly.

Dan quickly diagnosed the primary problem, which was a relay which was stuck. Once he fixed that, the machine reset and was ready to play. Dan then proceeded to go through the entire machine to make sure it was working properly. He replaced some burned out bulbs, changed several of the O-rings which were worn, discovered that someone had used an incorrect spring on one of the bumpers, replaced it with the correct sping, and cleaned the corrosion which had built up over the years on some of the electrical contacts. Dan did not mind my and quot;standing over his shoulder,and quot; asking him questions as he worked on my machine. It was obvious that he knew a lot about pinball machines. He also offered me some general maintenance tips on how to take care of the machine so that I only need to call him when the machine needs repair. In total, Dan spent two hours getting my machine back into tip-top shape. He was a pleasant individual who had great people skills! The quality of his work was excellent and the cost was very fair. Having him work on my machine was a very positive experience! If my pinball machine needs repair in the future, Dan is definitely the man I'm going to call.

He did every thing I asked and more. Absolutely fantastic knowledge and service. he is an expert at vintage arcade repairs.service. A+++

I felt very much taken advantage of by this guy, as he knew there was nobody in my area who services jukeboxes - so Dan's attitude was basically - and quot;milk him for every dime!and quot;
When Dan came to my home the first time - I put him on a plane and flew him into Bismarck. The round trip ticket cost me around $860.00.
When I needed to have my AMI Continental-2 serviced - Dan told me that he would rather drive to Bismarck than fly - and he said being that I paid $860.00 for his round trip airfare the first time - that he wanted $860.00 to drive instead - claiming that is what it was going to cost him in gas anyway. The distance from Bismarck to Blooming to is only about 400 miles each way. On top of the $860.00 he was paid each time - I also had to pay him another $700.00 for his and quot;service call.and quot; - which totaled $1500.00 per visit + 1 night in a hotel.
When Dan was at my home to fix the jukebox - it was a and quot;rushed joband quot; - he did get it (barley) working - but there were still issues as far as the records magazine not stopping dead center between the grippers arm - when I talked to Dan about this - his response was - and quot;Just bend the spokes a little bit!and quot; - Anyone who knows anything about jukeboxes knows - YOU NEVER DO THIS!

Also - even after paying him well over $4,000.00 - the records are not landing center on the turntable. Because of this - the tone arm sways back and forth making records sound warped. I then called Bill Bickers from Jukebox Friday Night and even his friend Jim at Northland Jukeboxes - both of these guys have been in the business 40+ years - and they both told me that the screws on the bottom of the turntable need to be loosened and adjusted so the turntable is centered. When I told this to Dan, he became angry and defensive - accusing me of and quot;going behind his backand quot;. He insisted the turntable cannot be moved/adjusted - (he was wrong).
Dan ended up taking my amp from the jukebox back to Bloomington with him so he could and quot;rebuild itand quot;.Dan said it would take about 1 week to finish the amp - it actually took him a month and he blamed the delay of his friend Kim! (wow, some friend!) Whenever I would call him to see how the amp was coming along, Dan would get very agitated and yell and quot;You're not my only client!!and quot; The last time I called before he came back to my home to install the amp - he started yelling and screaming about how he has been working since 7:30 in the morning and it was now 8:30pm and he had just got to sit down for the first time that day and start eating he Taco Bell. As rude and unprofessional as he was being - I decided to tolorate him because I needed him to bring my amp back.
After all this - he finally came back to my home - (cha-ching!! another $1500.00 in his pocket) and installed the amp - and the sound from the jukebox was still distorted. He said we needed to go to a Radio Shack and buy a receiver that had a phono input - so we did that - and that is now how my jukebox is hooked up!
I will NEVER be calling this guy again in this or any other lifetime!

The jukebox had been sitting for at least 30 years. Plastic was broken, paint peeling off, didn't work, lights missing/not working, etc. A real mess. My dad wouldn't let us get rid of it and always said that someday he would do something with it. We got tired of waiting so called Dan Coulter. Dan came to our home and picked up the jukebox and took it to his shop. We kept in communication during the several month process, even going to look at it a couple times to see the progress.

Dan refurbished all the mechanical stuff, replaced old wiring, cleaned and painted, got all the lights working, sourced and ordered parts as required, and even had a furniture repair shop refinish the birch veneer on the cabinet. It turned out beautiful and is now worth many times the cost to restore it. We spent a couple hours at Cheapo records buying new records for it. Dan even loaded the new records and printed new labels for the buttons with the new songs.

Our goal was to have it done for Father's day and surprise dad. Dan had a bit of a back log, but got it done and delivered it to my folks house on father's day while they were out. We put a GoPro camera near the jukebox so we could see my parents reaction when they saw it. Priceless!!

We called and he came one day later. Fixed our juke box in an hour. Was reasonably priced.

He is quite knowledgeable about jukeboxes and repair. He gave me references to purchase a new forty-five.

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Great. Dan was extremely prompt and accommodating. Friendly and knowledgeable.

Excellent great service personal service and fast.

Dan arrived promptly on a Saturday and knew exactly what needed to be done after a couple minutes of diagnosing the machine. He fixed, cleaned and replaced parts of the machine to make it work again and make the play service spiffy. He also gave recommendations on getting a replacement back glass.

Everything went perfectly. In addition to fixing trhe equipment, he issending me an extra part at no charge that I wanted ... and gavce me tips on ghow to maintain it. A rare find.

Dan cleaned and repaired the electronics making the pinball machine function properly. Very satisfied with his service and fees. Would highly recommend him to anyone looking to repair old electronic equipment.

Dan came out and immediately found the problem, and did some additional routine maintenance on our old jukebox. I'd call him again in a second!

Excellent. Very nice person, clean, and met all appointments on time.