I bought the car in twice for some issues. The first time I was charged around 500+ if I remember correctly. The issue resurfaced a few months later and I brought the car in. After they had it for a number of days they came back and said they could not find how to fix the problem. The also handed me a bill for another 300+ dollars. When I said they did not fix anything, they said it still took time to look at it. I was floored that they first did not fix it, and charged me the first time, but then to charge me again and tell me they did not know what was going on was over the top. By the way, I took it to the BMW dealer in Minneapolis and they fixed it right away. Said they should have found it. The issue I have is charging even if they could not fix it. Should not have been a charge. Frankly, I should have gotten the original amount back.
Description of Work: This review is from a number of years ago. I don't remember the exact date, or year, so I just put one in there. This was repair work on a BMW X5.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$350
Rachel T.
09/2013
4.0
auto repair
+ -1 more
I have been going to Jaq's Garage for many years. The shop is close to my house, the staff is friendly, and they always get my car fixed fast. The one complaint I have is the prices they charge for different repairs. I am a recent college graduate and my money is pretty tight. Charging $45 on an oil change is a little ridiculous in my opinion. I do have a foreign car, so my repairs seem to be a little bit more expensive than most, so I have started looking for a more affordable mechanic. Love everything about Jaq's except the prices. I
Description of Work: Routine Oil Change
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Jason B.
12/2012
5.0
auto repair
+ -1 more
Great service
Description of Work: Overall maintenance, brake bleed, transmission fluid changed, tie rod replaced, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
LINDA B.
09/2012
5.0
My bug runs like a NEW car! $1200 seemed like a lot of money but seriously, it runs like a new car. I highly recommend this garage, these guys are excellent at what they do. You can take your vehicle to Jaq's with confidence and trust that the work you need done is necessary and will be done right. And - you will be treated in a friendly, professional manner.
Description of Work: I took my 1970 VW bug to Jaq's. I wanted them to check out everything, evaluate the condition and recommend what work needed to be done. Jeff contacted me with specific issues with the steering, brakes and clutch. As they worked on the car and found parts that needed to be replaced or repaired, he called and explained everything thoroughly including all the costs involved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Krystal V.
08/2012
5.0
We were referred to Jaq's Garage by another auto service center, after having several bad experiences with another garage in town. Jaq's was quick to get back to us with an estimate, and they had already looked into some of the issues we thought we were having. They are very knowledgable about our vehicle type; it helped there was a different model sitting in the 'finished' area when we pulled up to drop our car off. Thus far the services rendered have been much cheaper than we expected, with an anticipated final bill well under what we would have spent at the specialty import service garage across town.*44
Description of Work: Total evaluation of engine and brakes of a 1989 Porsche 944S2, including electrical check and monitoring of engine status.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Krystal V.
07/2012
5.0
auto repair
+ -1 more
We were referred to Jaq's Garage by another auto service center, after having several bad experiences with another garage in town. Jaq's was quick to get back to us with an estimate, and they had already looked into some of the issues we thought we were having. They are very knowledgable about our vehicle type; it helped there was a different model sitting in the 'finished' area when we pulled up to drop our car off. Thus far the services rendered have been much cheaper than we expected, with an anticipated final bill well under what we would have spent at the specialty import service garage across town.*44
Description of Work: Total evaluation of engine and brakes of a 1989 Porsche 944S2, including electrical check and monitoring of engine status.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
LINDA B.
06/2012
5.0
auto repair
+ -1 more
My bug runs like a NEW car! $1200 seemed like a lot of money but seriously, it runs like a new car. I highly recommend this garage, these guys are excellent at what they do. You can take your vehicle to Jaq's with confidence and trust that the work you need done is necessary and will be done right. And - you will be treated in a friendly, professional manner.
Description of Work: I took my 1970 VW bug to Jaq's. I wanted them to check out everything, evaluate the condition and recommend what work needed to be done. Jeff contacted me with specific issues with the steering, brakes and clutch. As they worked on the car and found parts that needed to be replaced or repaired, he called and explained everything thoroughly including all the costs involved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
ronald R.
06/2012
5.0
auto repair
+ -1 more
I thought that their pricing was very reasonable and their were no surprises. The job was done very promptly. We will certainly go back to them again. They were recommended to me by someone else and I have recommended them to others and have found out that they go to them too. They have a good reputation among people I know.
Description of Work: Our cars are serviced at JAQ'S GARAGE. I got new breaks and something else.
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Service Categories
Auto Service,
Appliance Repair
FAQ
JAQ'S GARAGE is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:15 PM
Tuesday: 8:00 AM - 5:15 PM
Wednesday: 8:00 AM - 5:15 PM
Thursday: 8:00 AM - 5:15 PM
Friday: 8:00 AM - 5:15 PM
JAQ'S GARAGE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, JAQ'S GARAGE does not offer free project estimates.
No, JAQ'S GARAGE does not offer eco-friendly accreditations.
No, JAQ'S GARAGE does not offer a senior discount.
No, JAQ'S GARAGE does not offer emergency services.
Yes, JAQ'S GARAGE offers warranties.
JAQ'S GARAGE offers the following services: European and Asian car repair.