A-1 Automotive SVC

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The experience was great. I have taken cars there in the past when I thought I had transmission issues and he told me that I didn’t have a transmission issue. He told me that I didn’t need transmission oil flushed unless it stinks. He really is good at what he does, and he does not charge an arm and a leg. It is real quality work and he stands behind it. He is honest as the day is long. He could have sold me more stuff to have done to my cars a number of times but he gave me options or told me that I didn’t need something. I have gotten quotes in the past from places for having some work done and then I have taken it over to him and got it done cheaper by him. But the cheap doesn’t mean it is sub-quality. He does a superb job.

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Did a good job, on time and they were right on with their quote. I'd go back again.

For major repairs, very professional and will get the job done right!

Reliable and great trouble shooters and explained things well

After hearing my description on the phone, Bruce thought he knew what might have been the cause of my car's problem and he agreed to look at it on short notice so I'd have time to have work done before my trip if anything was amiss.  He checked the transmission and said it was fine, and that I should have a good trip.  And I did!  It was great peace of mind to know a transmission expert had looked at the car and decided it was safe to take on a long trip.  I'll be taking any car repairs to A-1 after this.

great

they were extremely professional, and helpful. I would highly recommend them to anyone.

A-1Automotive (in particular Bruce) is the best. My experience was the most professional, expedient, least expensive service experience I have ever encountered. That's going some!! I am a 62 year old woman who lives a lot of time on the road because I tour manage my singer/songwriter son.  This is not even mentioning how kind and generous these folks were. It was the 4th stop I had made with the same problem in my son's RV. I had been taken advantage of by one of thI had to live in it because it had all his touring equipment (expensive to replace but more than that I needed to keep it at an even temperature because good instruments can crack if there are extremes in temperatures. He arranged for me to plug the RV in outside his business location. He let me use his personal office to keep working while he did the repair - is that above and beyond? He offered to get me anyplace I needed to get in town and even a sandwich if I needed it. The repair came in under the quote and in a day's less time than they initially thought it would take which was very important to me in getting back to the tour. My son had to keep going and fly to a couple of other destinations and borrow instruments. What a blessing to get going early!!! The shop is impeccable. The office is impeccable. You will be in such good hands that you will almost be happy that your vehicle broke down.

Service was reasonably fast and very courteous.  Actual cost of repair was $4 less than estimate -- pretty close estimate.  I was impressed by both the owner, who called to make sure I understood both the estimate and the work they proposed doing, and also the receptionist, who made sure she had good information from me and that she either provided answers to my questions or put me in touch with the owner to get them.  We haven't driven the vehicle extensively since the repair, but everything is working fine.  Based on both A-1's reputation and the fact that they guarantee their work for 2 years or 30,000 miles, I don't expect to have any concerns down the road.

It was excellent. I give them the highest ratings on all counts.

A1 did an amazing job. I had been calling around to try and get some over the phone estimates on Monday morning because my car's clutch was failing quickly. I didn't end up getting many answers because most places wanted to look at the car first. The clutch failed completely on Monday night so I had the car towed to the shop at random because it was close and I remembered they told me they had a key drop. Even though they looked very busy, they had an estimate for me Tuesday morning saying $1200 for the whole thing including tax and labor and that it would be done by Thursday night. I told them to go ahead with it. While the work was being done I kept in contact with them asking the status. They always connected me with the same guy who knew exactly how far along the work was. THEY FINISHED THE WORK A DAY EARLIER THAN THEY COMMITTED, and THEY ONLY CHARGED $996 FOR IT ($200 LESS THAN THE ESTIMATE). It really impressed me the way that they managed expectations and didn't commit to something they couldn't deliver. So many times I have brought a car in for service or repairs and they short the estimate to make you think you are getting a good deal and then end up saying "It is gonna be a little more than we expected and it might take a little longer." Not at A1.They took their time to properly evaluate the car's situation and made sure they gave enough time to get the job done. The work they did was great and the car runs exceptionally. I was very pleased with their professionalism both over the phone and in person when I was in the shop. NOTE: When searching for this place online, the address listed in google and here is wrong; it lists something like 2000 1st Ave S. The real address is 2627 16th Ave S Moorhead. I HIGHLY RECOMMEND THIS PLACE TO ANYONE GETTING TRANSMISSION WORK DONE IN F-M AREA.