MARVIN LEE DRYWALL

I EXPLAINED THE JOB AND HE ASKED ME WHAT I WOULD BE WILLING TO PAY FOR HIM TO COME OUT THE NEXT DAY. I ASKED IF HE HAD SET PRICES AND SAID I WOULD LIKE HIM TO GIVE ME HIS SET PRICE. I FELT LIKE HE WAS TRYING TO CHARGE ME A PREMIUM FOR COMING OUT QUICKLY. HE CONTINUED TO BE RUDE AND ARROGANT AND THEN HE JUST HUNG UP ON ME.

FOR QUALITY WORK I WOULD RECOMMEND GOING SOMEWHERE ELSE. FROM WHAT HE SAID, MARVIN LEFT ME CONFUSED AS TO WHETHER HE BELIEVED HE HAD DONE A GOOD JOB AND MY STANDARDS WERE TOO HIGH OR IF HE THOUGHT THE POOR WORK WAS JUSTIFIED. KUDOS TO MARVIN FOR RETURNING TO DO ''TOUCH UP,'' BUT HE WAS MUCH MORE INTERESTED IN DEFENDING, JUSTIFYING AND EXCUSING THE QUALITY OF WORK THAN HE WAS IN MAKING IT RIGHT. IN THE END, HE WOULD NOT ACKNOWLEDGE THAT A DAB OF MUD HERE AND THERE (AND THERE AND THERE) WOULD ONLY FILL SOME OF THE MAJOR GOUGES WITHOUT ADDRESSING THE MULTIPLE AREAS OF EXPOSED TAPE, UNSANDED RIDGES, LUMPY FINISH, LARGE SCRATCHES AND THE OVERALL UNFINISHED, UNPAINTABLE APPEARANCE. WHAT WAS NEEDED WAS ANOTHER COAT AND THOROUGH SANDING. IN THE END WE GAVE UP AND HIRED ONE OF THE CARPENTERS WORKING ON OUR ADDITION TO FINISH UP THE WORK. IT TOOK HIM, A FORMER UNION DRYWALLER, 3 FULL DAYS OF MUDDING AND SANDING TO COMPLETE THE WORK.

HE WAS UPSET THAT I DID NOT GIVE HIM THE BID FOR ADDITIONAL DRYWALL WORK THAT I NEEDED TO HAVE DONE. AFTER HE WORKED FOR 4 DAYS, HE DECIDED TO PACK UP HIS STUFF AND SAY THAT THE ONLY WAY THAT HE'D FINISH THE JOB IS TO CHARGE MORE THAN TWICE AS MUCH AS HE ORIGINALLY QUOTED. I TOLD HIM THAT I'D JUST GET SOMEONE ELSE TO FINISH HIS WORK AND TO DO THE REST.

BOTH MARVIN AND SHELLY WERE GREAT. THEY CAME OUT RIGHT AWAY FOR AN ESTIMATE AND STARTED THE NEXT DAY. THEY ACCOMMODATED OUR NEED FOR QUICK COMPLETION TO PUT OUR HOME ON THE MARKET.

MARVIN WAS PROMPT AND FRIENDLY. HIS BID WAS VERY COMPETITIVE. A VERY PROFESSIONAL INDIVIDUAL.

THEY CAME OUT TO LOOK AT THE PROJECT AND WERE EAGER TO START THE NEXT DAY ON A ROUGH ESTIMATE ONLY (WITHOUT COMPETITIVE BIDS). THEY NEVER SENT WRITTEN ESTIMATE.

MARVIN WAS COURTEOUS AND PROFESSIONAL. HIS ESTIMATE TO DO THE WORK WAS VERY REASONABLE. HOWEVER, SOMEONE ELSE WAS HIGHLY RECOMMENDED BY A COUPLE OF OUR FRIENDS, SO WE OPTED OUT OF HIS SERVICE.

THEY WERE WONDERFUL, POLITE, PROMPT AND CLEAN. GAVE US A GREAT PRICE AND DID A FABULOUS JOB. I WOULD HIRE HIM BACK IN AN INSTANT. IN FACT, HE WILL BE THE FIRST CALL WITH MY NEXT PROJECT.

LOOKS LIKE A REALLY NICE ROOM NOW. HE SHOWED UP ON TIME EVERYDAY AND COMPLETED THE PROJECT IN FOUR DAYS.