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LUSTER'S PRO FLOORS

1.0(
1
)

Ceramic Tile

Services we offer

SUPPLY AND INSTALLITION OF:CERAMIC TILE, STONE, WOOD FLOORS, LAMINATES, GLASS BLOCK, RADIANT HEATED FLOORS AND CARPET.

Services we don't offer

PAINTING, PLUMBING

Amenities

Free Estimates
Yes
Senior Discount

10% on labor

Accepted payment methods

Check
MasterCard
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
JANET S.
01/2004
1.0
ceramic tile
  + -1 more
THEY WERE SUBCONTRACTED TO INSTALL CENTIVA, A SPECIALTY FLOORING. CLEARLY THEY DON'T KNOW HOW TO HANDLE THIS TYPE OF FLOORING. THERE ARE CRACKS BETWEEN THE TILES. IN ADDITION, MANY DEFECTIVE TILES WERE INSTALLED. THERE ARE MARKS ALL OVER THE FLOOR. THE ENTIRE JOB NEEDS TO BE REDONE.
Description of Work: THEY WERE TO INSTALL APPROX..300 SQ. FT. OF CENTIVA FLOORING.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$650
Response from LUSTER'S PRO FLOORS
WE THANK YOU FOR THE OPPROTUNITY TO RESPOND TO YOUR COMMENTS. YOUR PURCHASE OF THE MATERIAL WAS FROM A DIFFERENT RETAILER THAT DID NOT HAVE ANYONE THAT WAS WILLING TO WORK WITH THIS MATERIAL. THEY CONTACTED US TO INSTALL YOUR "VINYL SQUARES". AFTER IT WAS INSTALLED, THE SURFACE COLOR STARTED TO CHANGE, THE MANUFACTURER''S REPRESENTATIVE CAME OUT AND FOUND THE VINYL SQUARES TO BE DEFECTIVE. YOUR CONCERNS AND COMMENTS SHOULD BE MADE TO YOUR RETAILER THAT SUPPLIED YOU AND CHARGED YOU FOR THE LABOR AND MATERIAL. WE WERE WILLING TO RE-INSTALL A NEW VINYL FLOOR BUT ONLY IF THE MANUFACTURER/RETAILER IS WILLING TO PAY FOR THE NEW INSTALL. WE BELIEVE THAT YOUR COMMENTS ARE MISDIRECTED AND WOULD LIKE YOU TO RE-EVALUATE YOUR COMMENTS. TO GET AN ACCURATE REPRESENTATION, PLEASE GO TO OUR WEBSITE WWW.LUSTERSPROFLOORS.NET. READ JUST A FEW OF OUR LETTERS OF SATISFACTION. THANK YOU, JEFF RITENOUR

    Contact information

    4811 Acorn Ridge Rd, Minnetonka, MN 55345

    Service hours

    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Ceramic Tile

    FAQ

    LUSTER'S PRO FLOORS is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    LUSTER'S PRO FLOORS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, LUSTER'S PRO FLOORS offers free project estimates.
    No, LUSTER'S PRO FLOORS does not offer eco-friendly accreditations.
    No, LUSTER'S PRO FLOORS does not offer a senior discount.
    No, LUSTER'S PRO FLOORS does not offer emergency services.
    No, LUSTER'S PRO FLOORS does not offer warranties.
    LUSTER'S PRO FLOORS offers the following services: SUPPLY AND INSTALLITION OF:CERAMIC TILE, STONE, WOOD FLOORS, LAMINATES, GLASS BLOCK, RADIANT HEATED FLOORS AND CARPET.
    PAINTING, PLUMBING

    Contact information

    4811 Acorn Ridge Rd, Minnetonka, MN 55345

    Service hours

    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM