ZIEBART TIDYCAR/SPEEDY AUTO GLASS

Paid $100 for an interior clean.  This service included actual CLEANING of the dash/all surfaces, as well as shampooing all carpets/seats.  
First of all, they leave my car parked outside without bothering to let the seats dry.  On a cold day, it caused my windows to fog up.  I didn't have a garage to park it in, so it had to stay outside overnight.  The next morning, I had frost on the windows on the INSIDE and OUTSIDE.  I drove to work with the heat cranked and a towel in my hand to wipe off the melted frost from my windows.  I immediately phoned them and demanded to bring my car in to be properly dried.  They (rudely) obliged, I went back and they stuck my car under a heat lamp for an hour.  Why didn't they do this the first time?!
Also, my windows were now smeared from me wiping them (on the inside) with a bath towel.  Did they bother to re-clean the windows?  No.
They had to audacity to tell me (when I inquired why my dashboard was still dusty and not clean) that they "dusted it off" but didn't use armor-all because I had to specifically request it.  I'm sorry, I thought paying $100 for a COMPLETE INTERIOR CLEAN covered that.  They said that they only do it on request because "most people don't life it."  According to what study, exactly?  If so, why don't you ASK people if they want it??
Lesson learned.  Never again.  Still plenty of dust on my dash and temperature control panel.  Go elsewhere!

CLEANED TWO DEFILED VEHICLES INSIDE AND OUT. BOTH CARS LOOK BRAND NEW, THEY WERE FILTHY. BEAT COMPETITIONS PRICE BY $25. I RECOMMEND THEM TO ANYONE WITH AN UNCLEAN AUTO.

MY CONTRACT DIRECTED ME TO OBTAIN A CLAIM FORM FROM THE COMPANY IF THE VEHICLE HAD RUST. THE COMPANY REFUSED TO GIVE ME A CLAIM FORM. I WAS INSTRUCTED TO GET 2 ESTIMATES. I DID, BUT THEY NEITHER DENIED OR AGREED WITH THE ESTIMATES. I WROTE THEM A LETTER. NO RESPONSE. I FOUND THAT DOING BUSINESS WITH THEM WAS SO DISAGREEABLE THAT EVEN THOUGH I WAS STILL ENTITLED TO ADDITIONAL INSPECTIONS WHICH I HAD PREPAID FOR BOTH VEHICLES I DECIDED DOING BUSINESS WITH THEM WAS JUST NOT WORTH IT.

I BROUGHT MY MERCEDES IN TO GET IT DETAIL CLEANED FOR THE SUMMER. IT IS NEW MERCEDES (11,000 MILES) AND PRETTY CLEAN BUT I JUST WANTED TO GIVE IT AN EXTRA SPARKLE. IN ADDITION TO DETAILING, I ALSO BOUGHT ANOTHER SERVICE THAT ADDED A PROTECTIVE FINISH. I GET MY CAR BACK AND THE GLOVE BOX AND CENTER COMPARTMENT WERE STILL DIRTY (I HAD TAKEN OUT MY PERSONAL BELONGINGS SO THESE COULD BE CLEANED) AND WHEN I WENT TO PUT MY WET MATS BACK, I NOTICED THAT THE AREA UNDER BOTH PASSENGER AND DRIVER'S SEATS WERE NOT TOUCHED. IN FACT, THERE WERE 2 WATER BOTTLES, A FAST FOOD BAG, THE CELL PHONE I HAD LOST, A HAIR CLIP, ETC. WHEN I CALLED ZIEBART TO TELL THE MANAGER (I DIDN'T WANT ANY COMPENSATION--JUST TO BE HEARD)HE WAS VERY DEFENSIVE AND INTERRUPTED ME EVERY 5 WORDS. HIS SOLUTION WOULD BE TO TAKE ANOTHER 2 HOURS OUT OF MY DAY TO DRIVE BACK AND THEY WOULD GLADLY CLEAN UNDER MY SEATS. NO ACKNOWLEDGEMENT, NO APOLOGIES, JUST A RUDE, WHY ARE YOU BOTHERING ME ATTITUDE. I WOULD NEVER USE THEM AGAIN!

ZIEBART HAD AN APPOINTMENT AVAILABLE FOR THE VERY NEXT DAY, AND THEY WERE FINISHED BY 3PM. THEY GET AN A FOR PUNCTUALITY. I FOUND A DIFFERENT SHOP THAT WOULD CHARGE $15 LESS THAN ZIEBART, BUT I COULDN''T GET IN THERE FOR ANOTHER WEEK. THAT IS WHY ZIEBART GETS A B FOR PRICES. I STILL FELT IT WAS A GOOD DEAL. THE QUALITY OF THE WORK WAS GOOD (B). WHEN WE PICKED UP THE VAN, THERE WERE SOME BUBBLES UNDERNEATH THE TINT. THESE SEEM TO HAVE DISAPPEARED, BUT I WOULD STILL RATE THE WORK AS GOOD, NOT QUITE EXCELLENT. I RATE PROFESSIONALISM AS A C, OR FAIR. WHEN I DROPPED OFF THE CAR, IT WAS 5 MINUTES BEFORE CLOSING TIME. I HAD TOLD THEM I WAS COMING AND THAT I WOULD HURRY TO GET THERE BEFORE CLOSING TIME. AS I PULLED UP, THE MAN WAS LOCKING THE DOOR AND SHOOK HIS HEAD IN DISMAY AS I HOPPED OUT OF THE CAR TO HAND HIM MY KEYS. EVEN THOUGH I TOLD HIM TO EXPECT ME, HE WAS LOCKING UP THE SHOP EARLY.