Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Twin Town Floor Sanding
Wood Flooring Repair or Partial Replacement, Wood Flooring Refinish, Commercial Wood Flooring Installation or Replacement,
About us
A Minneapolis company from the Lake Nokomis neighborhood serving the entire Twin City Metro area. Courteous, clean, honest and professional in all aspects of hardwood flooring. Owner/operator (Justin) will work with you every step of the way to get you the floor you've always wanted. Unlike most of the competition, Twin Town Floor Sanding has a low overhead that allows for professional hardwood floors at low prices.
Business highlights
13 years of experience
Services we offer
Installation, repair and refinishing of hardwood floors, stair treads and risers.
Amenities
Free Estimates
Yes
Reviews
4.611 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 9% |
Showing 1-11 of 11 reviews
Jessie R.
Jul 2020
Wow! Justin was not only great to work with, but did a fantastic job on our floors. I contacted him as we were getting ready to move in to our new home, under the assumption that all we'd need is a buff and coat. When we moved in, it was clear the floors needed much more TLC than that. Justin was flexible and accommodated the increased workload while sticking to our planned timeline. The floors were really beat up and not well cared for. With the refinishing, they are absolutely gorgeous. They retain that old character, but are so much more clean, presentable, and beautiful. He really went above and beyond to ensure the entire floor surface got the best upgrade possible. I hope we can work together again in the future – and would highly recommend him for your floors!
Virginia C.
Feb 2018
I was so impressed with the hard work, professionalism, attention to detail, and courtesy shown. My floors came out looking fantastic.
Carrie E.
Feb 2017
Great--no issues and the floor looks great. Justin was also able to accommodate our move-in schedule during a busy season. We'd hire him again because the work was professional and the communication was clear and no-nonsense.
Patrick S.
Aug 2016
The 3 rooms that were to be buffed and shined were probably not buffed, just cleaned before putting on the coating. We had two independent wood floor specialists tell this to us. There were scratches in the floor and Justin told US to put some stain on them. He should never have told that to us. Instead, he should have come and done it himself if that would have fixed the problem. Also, the final coat was flaking off, as one of the experts we had come showed us as he used his thumb nail how the coating came off. After 3 or 4 months that should NEVER happen. The two rooms that were sanded were better but we did notice that we can see quite a number of scratches, obviously not sanded well enough. His price was fairly cheap. Now we know why. He had good ratings and that was why we went with him. We have found out that there are those who send in false ratings just so that they look good.
Response from Twin Town Floor Sanding
"This customer was very pleased with my work when I completed this project. About a month later he called and said he noticed some scratches and was wondering what could be done about them. I suggested that if the scratch went all the way down to the wood he could use some of the floor stain I had left him to touch it up. I made sure to tell him to wipe up excess stain immediately after applying it to be sure it doesn't dry on the floor. He called back to say that didn't work, [Member Information Removed] I came by to see what could be done. He pointed out a couple areas that were bothering him but I noticed light scratches on the entire floor (including the two rooms I had completely re-sanded and one i hadn't worked on at all). I asked to see his vacuum and it was clear to me this was the culprit. I felt bad that this had happened to a newly finished floor and I offered to do the buff and coat again for 1/2 price. He agreed and we scheduled the work for about a month later. In the meantime he brought in other contractors and called me to say someone else would fix his floor. One of these contractors called me to try and figure out what had happened. This contractor informed me that the client had since wiped stain on large areas of the floor which he allowed to dry and said it was my idea. I would never attempt to apply finish to a cured finish without buffing it first. I hadn't heard anything about finish not adhering to floor until after he had someone else buff and coat the floor again (this is something i would have fixed for free). I did suggest over text (after attempting to talk to him on the phone) that he hire the local NWFA (national wood flooring association) inspector and if it was determined that I did something wrong I'd pay for the inspection and do the suggested repair for free. I didn't receive a reply to this idea. I regret that he and I couldn't come to a mutual conclusion on this project. This was the second time I had worked for this customer, and after the first job went smoothly, I'm sorry that things went poorly this time."
Jennifer O.
Jul 2016
Justin provided top notch service, from start to finish. He returned my initial call immediately and provided an accurate estimate over the phone. He accommodated our need to get the job done quickly, and was punctual, professional, efficient and knowledgeable. Justin helped us pick out a stain that matched really nicely with some adjoining rooms, so that the transition between them is not noticeable. The floors look absolutely beautiful-- I would highly recommend his work!
Simba B.
Oct 2014
Excellent job, very satisfied. Our 100 year old floors had been water damaged and sawed into,, then buried under carpet for a few decades. We were so disappointed when we pulled up the carpet! Justin's work has transformed them into the beautiful floors we wanted. Not only was the workmanship excellent but Justin was always on time, professional and pleasant. I would recommend him to anyone contemplating floor refinishing.
Amanda M.
Aug 2014
From beginning to end the job went great. Justin was on time, professional, and did a fantastic job on the floors. I'm very impressed with the end result and won't hesitate to recommend him to others. It's rare to get such great service (at least for me lately) so it was extremely nice to feel comfortable in the job I was getting and the price I was paying. It was well worth it.
Cinnamon W.
Apr 2014
Justin was on time for each meeting point from estimate to completion, finished in the timeframe given up front, and cleaned up after the job very well. The floors look great. Doing my pantry was an afterthought but now I smile whenever I walk through it. I definitely recommend Twin Town, it was a great experience.
Daniel H.
Sep 2013
Justin did a terrific job every step of the way. His price was very reasonable and his quote was responsive to everything we wanted done. He showed up exactly when he said he would, and he finished the job in the timeframe estimated.
The end result was nothing short of outstanding. The floors were sanded to look like new (70 year old house in St. Louis Park) and he made sure all and quot;nooks and cranniesand quot; were attended to in the same highly professional manner as the main floor areas. The finishing job was also truly outstanding, and we were very proud to show the home to prospective buyers and let the newly finished floors and quot;speak for themselves.and quot; It turned out that the house sold in ONE DAY, and I know Justin's great work on the floors was a big part of the appeal of the home.
I would recommend Justin to anyone considering hiring a contractor to sand and refinish your hardwood floors. I could not have been happier I chose him to do this work.
The end result was nothing short of outstanding. The floors were sanded to look like new (70 year old house in St. Louis Park) and he made sure all and quot;nooks and cranniesand quot; were attended to in the same highly professional manner as the main floor areas. The finishing job was also truly outstanding, and we were very proud to show the home to prospective buyers and let the newly finished floors and quot;speak for themselves.and quot; It turned out that the house sold in ONE DAY, and I know Justin's great work on the floors was a big part of the appeal of the home.
I would recommend Justin to anyone considering hiring a contractor to sand and refinish your hardwood floors. I could not have been happier I chose him to do this work.
Ralph C.
May 2013
Great job! Justin went above and beyond, moving items and prepping to minimize dust throughout the house. The floors look like new!
David K.
Nov 2012
Justin did a great job on an old house. He was on time, the pricing was fair and the work came out really nice. I'm going to definitely give him a call when we refinish our main level.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Twin Town Floor Sanding is currently rated 4.6 overall out of 5.
Yes, Twin Town Floor Sanding offers free project estimates.
No, Twin Town Floor Sanding does not offer eco-friendly accreditations.
No, Twin Town Floor Sanding does not offer a senior discount.
No, Twin Town Floor Sanding does not offer emergency services.
No, Twin Town Floor Sanding does not offer warranties.