THE WATCH SHOP

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The service was good. The battery was reasonably priced, and he was friendly, helpful, and did a good job.

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Same blue house with shop on side as noted by others.  Be advised, Donn is very direct and succinct with little social gab.  The man does have skills.

He got an old Sensor TriLite running with a new battery - not the # that I had in it previously from many moons ago when it stopped running.  Felt like I got a little indirect scolding for that gaff.  He also got my father's very old Sears Traditional Electronic running with a modern style battery (different voltage now than the battery that the watch used originally, as explained to me by Donn) as well as fixing the second hand that had fallen loose.  He recommended my nearly 20 year old Bulova Millennia Vibra Alarm be retired with it's broken clasp band and non-functioning secondary alarm dial.

All this was done while I stood and watched.  It meant a lot to see my passed dad's watch be resurrected and my first electronic watch from when I wore a younger man's clothes function again.  Alas, my Bulova seems destined for the sentimental watch box of memories that the other two have now escaped.

$20 for all of this?  Bring your watches here my friends!  If you have missed or never experienced business conducted old school style then you owe yourself a trip to The Watch Shop.

I have several watches for various activities - dress, travel, running, water sports - and getting the batteries changed has always been a
hassle. Jewelers are too expensive, and department store watch departments have ruined a couple of watches. Decided to give The Watch Shop a try and was totally satisfied. Batteries changed in a couple of minutes, and price was much cheaper than I've experienced anywhere else.

I took three watches to the shop-two that didn't run and one that ran fast. A different watch repair shop said that the Citizen watch needed repair, not a new battery. Donn put a new battery in and it works great. For my other watch, I had a new battery put in by a different shop and it still didn't run. Donn looked at it and messed around with the mechanisms and it works. He did not charge anything for this watch or for the watch that ran fast. He looked at it and said that it would cost more than the watch was worth to fix it. I am definitely bringing all my watches that need repair or batteries to Donn.

I did not pay Don for repairing a watch. What tremendously impressed me was his professionalism and his integrity. He carefully examined my stalled watch. He could have gone through the motions and charged me for fixing an unfixable watch. Instead he courteously told me not to waste my money doing that. When I have a "fixable" watch I will be sure to go to him.

I was given my grandfather's pocketwatch, which didn't work, and I wanted to get it fixed. Most stores don't seem to care about sentimental value, so I was looking for someone that knew older pieces and wouldn't try to sell me a new watch. When we first pulled up, like many others we were a little unsure we were in the right place, but there is a sign pointing you to the right door. Don took a look at my watch and assessed that the mainspring was broken, the quartz was in poor shape, and that it was missing a loop to attach a chain.
He quoted me $175, which seemed reasonable to me given the age of the watch and the amount of work needed. He encountered a problem in his work; the serial number stamped by Elgin didn't match their records for what model it was. It did take longer than originally mentioned because of the need to get different parts than the manufacturer originally indicated, but Don didn't charge me for the extra work involved.
Don explained when I should followup on maintenance, and explained just how careful I should be with the watch. Although he doesn't sell chains, he was able to give me a few recommendations on where I could find one; they're not a terribly common item for stores to cary anymore.
I'm very happy with his work, and will certainly return the next time I need maintenance done.

My wristwatch stopped working a few months ago so I assumed the battery died and brought it to Batteries ----. They put in a replacement battery but the watch still did not work and I was told the watch needed to be professionally repaired. After discovering The Watch Shop on Angie's List, I found it via my phone's GPS. The location is a little odd, in a blue house just off Wayzata Blvd in St. Louis Park, but not too far out of the way. Donn opened my watch and immediately shook his head, asking who replaced the battery. It turns out that the guy at the other place lost a small insulator next to the battery and the watch would never work without it. Donn put in a new insulator and a new battery and the watch works perfectly. It took less than ten minutes and the total cost was $10. I could not ask for more.

Donn fixed not only my current watches (battery replacement, a few minor things) but also gave me an honest appraisal of whether the old German pocket watch was worth the fixing. He ordered and modified a specific special part for my aunts' old jeweled watch, which has sentimenatl value if none in money. Excellent work. HIghly recommended. (Yes, the Watch Shop is on the side of the blue house. Go in and ring the bell!)

This guy is a little off the beaten track. He operates a watch shop out
of his house. But it is completely worth your while to seek him out.
He very quickly replaced the batteries in two high end watches I had. One
was a Raymond Weil, and the other a Concord. He changed them out right
in front of me in just a few minutes, and charged $10 total. That's a
much better price than going to a jewelry shop, and he probably knew as
much as them also. He had all kinds of watch repair equipment as well,
so it seems like a very full service place.
If I ever need any work done in the future, I'm definitely going back there.

Donn does great work at low prices. What you would pay $40 or $35 at the Macy's or the jeweler's repair, Donn will charge you half if not 1/4 of that amount for, and likely do better work.

Pulsar watch, about 10 years old, intermittently stopped working, or was very slow. I had already changed the battery, but still had the same problem. I found this place on Angie's List. Yes, it's a small blue house without a big sign in front, but who cares; the guy was excellent. He hardly said a word, but after I explained the problem, he took the watch, cleaned it, made a few adjustments and handed it back to me. He said he really wasn't sure if this would fix it and if it still didn't work, I would need a new watch. As it turns out, the watch still doesn't work well, but he did not charge me anything for trying to fix it. I appreciated his honesty.

An anniversary gift, the watch was more important to me than its value ( approx. $350.00 new). Macy's, where it was purchased, needed to send it in - the cost: approx. $225.00. The Watch Shop: $120.00. They did the work and I had it back in 5 days. They don't accept credit cards, so bring your checkbook.

This was a very interesting watch repair shop. Located in a small house in St. Louis Park, the gentleman who owns and runs the shop has been working in the area of watch repair for 40 years. He worked for Timex at one time and has a world of experience. I called for help and he invited me to come in that very day. I showed up and 10 minutes later walked out with my watch band fixed. It was an excellent job (much better than the last time I tried to repair one of these watches elsewhere) and he only charged me $5.00. If you have a watch in need of repair, search out this gentleman and be amazed yourself.
BTW - this form makes no sense - why do I need to insert an address and year that house was built to enter information about a watch shop - Angie - please fix this.

Good experience.

I got Donn's name from the kind gentlemen at Blackstone Manor -- he was highly recommended by them. I called Donn, and he agreed to look at it and tell me what it was worth.
I drove over to the little blue house on 13th Avenue, noticed the sign that said and quot;please use other doorand quot;, and let myself in. While the outside does indeed look like a residential house, complete with Tomato plants, the indoors is a full watch shop. I handed the watch over and Donn popped it open.
and quot;I fixed this watch twenty years ago,and quot; he said. Then, he gave me the answer I had expected: The watch is not particularly valuable, the band has been replaced, and frankly, the self-winding mechanisms they used in this model (and many older self-winders) are inferior to modern machinery. He told me it wouldn't be worth fixing, so I should wear it until it fails, then throw it away. The watch band, though worn, was more interesting to him -- apparently, it's a fairly peculiar Spydel.
No charge from Donn for the quick analysis -- much better than the Jules Jurgensen repair shop I found online, who needed me to mail it out to them, so they could see what it was worth.
I'll definitely take other watches to Donn for repair. Note that he has no website, and no email address.

I chose to go to this repair place based on the reviews on the Angie's List reviews. I used my GPS to try to find the place, and thought it was incorrect, as I was driving through a neighborhood of houses with no businesses in sight. I looped around several times, and ended up pulling over to call the place. I got directions, and drove there.... a bright blue house. No sign out front, no indication that this was a business. If I hadn't called, I would have never known that this house was a watch repair shop. Frankly, I found it unsettling/sketchy, and drove away.

I have a windup watch that was my Grandmother's and at some point, I think I overwound it and it stopped working. After reading the reports here on Angie's List, I decided to take it to Donn Krueger. I am so glad I did! He examined it and gave me a fair price quote. He got it working about a week later and called to say it was running fast and wanted to keep it for another week to see if he could get the timing right and do a second cleaning. Fully expecting to pay more, I asked what the additional charge would be. NO! He stayed with the quoted price. He even replaced the battery on another watch while I was there. I couldn't have been more pleased with his work. Every business person should strive to be as thorough and profession. Forget ever even consider taking a broken watch to a "jeweler," (I asked and one place quoted double the price with no guarantee that they could even get the watch working). I'd recommend Donn and The Watch Shop in an instant!

I have a vintage Hamilton watch of unconfirmed origin that had its original movement replaced with a more modern quartz movement. It appeared the watch needed its battery replaced, but I wanted someone with experience and knowledge to do the work and give an opinion on what had been done beforehand. Donn at The Watch Shop fit the bill nicely. He was familiar with the history of the company's products and gave me a good assessment of what had been done to my watch. For $5 I got the battery replaced, a great summary of what I had, and, as a bonus, good-natured ribbing and banter between the proprietor and a clock repair guy who was visiting. (Now I know these two similar groups tease each other, similar to Minnesota-Iowa or Norwegian-Swede jokes.) Some people might not find the dusty, old-wooden-counter shop appealing, but expertise and service trump a glitzy storefront.

Brought in 4 watches. Donn determined only 3 could be fixed. They run well and look great.

We were very satisfied with the work done.