Suburban Air
About us
Additional phone numbers - (651) 768-8383, (952) 470-6351. Additional DBAs - Suburban Air Conditioning Company Inc, Heating & cooling Two. Additional contact name - Dick Allee.
Business highlights
Emergency services offered
73 years of experience
Services we offer
Heating, air conditioning and ventilation installation & repair.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 17% | ||
| 0% | ||
| 0% |
Showing 1-6 of 6 reviews
JACQUELINE S.
Jan 2011
unknown
ERIC C.
May 2008
They were excellent! They did good work and showed up on time. The final cost we paid stayed exactly in line with their estimate. We would use them again for future service.
Kenneth C.
Jan 2008
When I scheduled with the company, I told them that the damper assembly was not working properly on one of my furnaces. A worker came out on the day scheduled. He did not repair the furnace that day because he said that he needed a part. We were assessed a trip charge and a diagnostic fee. On a second visit--after a no show day--the work went well once it was started. We were assessed a repair charge and another trip fee.
Response from Suburban Air
"THIS CALL AND OUR PROCEDURE WAS REVIEWED BY OUR MANAGEMENT AND OUR STANDARD PROCEDURES AND FEES WERE FOLLOWED. THIS HOME HAS MULTIPLE DAMPER ASSEMBLIES, INCLUDING ZONE DAMPERS. WE ARRIVED ON TIME, DIAGNOSED THE PROBLEM AS A DAMPER MOTOR THAT OPERATES A DAMPER DOOR ON THE FURNACE. THIS DAMPER NORMALLY FAILS DUE TO A SPRING THAT BREAKS, WHICH WE DO STOCK ON OUR TRUCKS. AS THIS IS A PART THAT RARELY FAILS, SO WE DO NOT STOCK THEM ON OUR SERVICE VEHICLES. WE RETURNED WITH THE PART AND CHARGED FOR THE PART WITH LABOR AND FOR A RETURN TRIP FEE WHICH IS OUR POLICY IF WE HAVE TO OBTAIN A PART. OUR PRICING FOR THIS CLIENT WAS REFLECTIVE OF OUR COSTS AND FAIR AND COMPETITIVE IN OUR MARKET."
Jack P.
Sep 2007
They did a beautiful job. Well informed, explained the system well. Very pleased with their work.
GREGG M.
Dec 2006
Well enough. I called the emergency number at midnight and received a call back within 20 minutes. I discussed the problem with a technician and he surmised the cause but was not sure that even if he came he would have the right part that night. Because it was not going to fall below freezing, he suggested waiting until the morning which I did. The technician arrived promptly at 8am and resolved the problem.
LISA P.
Feb 2004
THEY CHECK ALL FILTERS, REPLACE IF NECESSARY, AND DO ANY REPAIRS, ALL INCLUDED WITH THE COST. THE SERVICE AGREEMENT ALSO INCLUDES PRIORITY SERVICE AND A 10% DISCOUNT ON PARTS. THEY ARE ALWAYS VERY PROFESSIONAL, ON TIME, AND THEY ALWAYS CALL TO LET YOU KNOW WHAT TIME TO EXPECT THEM. THEY GIVE A FULL REPORT ON THE SERVICE COMPLETED AND THEY LET YOU KNOW IF THERE IS ANYTHING TO LOOK OUT FOR OR BE CONCERNED WITH. THEY ARE ALSO THE COMPANY THAT DID THE ORIGINAL INSTALLATION OF THE EQUIPMENT AND I WILL PROBABLY STICK WITH THEM BECAUSE THEY DO SUCH A NICE JOB.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Suburban Air is currently rated 4.7 overall out of 5.
Suburban Air accepts the following forms of payment: CreditCard
No, Suburban Air does not offer free project estimates.
No, Suburban Air does not offer eco-friendly accreditations.
No, Suburban Air does not offer a senior discount.
Yes, Suburban Air offers emergency services.
No, Suburban Air does not offer warranties.