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Service Star Plumbing
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
Service Star Plumbing is the company for all your plumbing needs example: Water Heaters, Sump Pumps, Faucet Repairs And Installations, Toilet Repairs And Installations, RPZ Testing And Repair, Pressure Vacuum Breaker Testing And Repair, Pipe Repairs, Drain Cleaning And All Other Plumbing Services. Service Star Plumbing is fully Minnesota, Minneapolis and St Paul Licensed, Bonded and Insured with 20+ years experience.
Business highlights
Emergency services offered
7 years of experience
Services we offer
All of your plumbing needs, sump pumps, toilet repair and installation., water heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.422 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-22 of 22 reviews
Mr M.
Aug 2023
The work that was done seems OK, but not sure if it was needed. I had a simple, none emergency, leaky faucet where the repair that Service Star Plumbing did costed more than double, maybe triple the average prices listed online for the work based on the following sites: [*** Link removed ***] and [*** Link removed ***] Lesson learned. Get multiple quotes even though it is very simple job and do a little research on what repairs should cost. You will save money even paying the site visit to get multiple quotes from several plumbers, easier option to save money is to not use Service Star Plumbing. **Update after checking the retail price of the bathroom faucet and deducting the parts, I was charged around $450.00 per hour ($900.00 for two hours) to fix a dripping bathroom faucet and still unsure if it needed to be replaced.
Katy N.
Jun 2023
Very professional!
Santiago T.
Mar 2023
I've been contacted by this company when I was doing some contacts through Angi's portal. As I was looking for a preventive main sewer inspection, I had no rush. However, they insisted in coming over as they had an inspection cheap fee of $49 and after doing the inspection, if there was any issue identified during that inspection, they would provide options to fix whatever is not right. The 2 technicians came over today and went down to the utility room, right after they've offered me a couple of services for over $330 with no inspection. Summarizing, they lied to me when they offered a camera inspection for $49 and then, with no inspection at all they started offering a bunch of expensive services. I've just called in and the person that answered the phone apologize but now she explained that they charge the $49 for the tech to only come over and offer services, with no inspection... Never ever will call this company again as I feel I was 100% cheated.
Response from Service Star Plumbing
"Hi [Member Name Removed], thank you for your feedback. We apologize for the inconvenience this has caused you. Our calls are recorded for quality and training purposes. I do apologize for the miscommunication. Before we ended the calls we ensure to inform clients that we do charge $49 travel/inspection fee. I understand that the project was no rush, that is why we asked if the time we provided was convenient for you. We can waive the $49 if you contact us to continue with the options/estimate that our plumbers provided we do have specials you can avail as well."
Kelly F.
Mar 2023
Great. Problem resolved itself
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Dawn H.
Aug 2022
It went well!
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Weibo S.
Jul 2022
Office lady is very friendly. Tech show up on time and got job done professional.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Thomas T.
Jul 2021
It was my impression this company arrived wanting to sell me a new hot water heater and it had no intention of fixing the problem. I was quoted a price of over $400 to swap out the pressure release valve. They said there was no guarantee this would fix the problem and it may require repair to other parts of the piping putting the price over $1,000 to fix it. The Service Star representative suggested the money would be better spent on a new unit. He quoted me a price of over $10,000 for the new unit. I paid them $49 for the visit and went to Menard and picked up the valve for $19 and it took me five minutes to install it. The unit works fine now. Stay away from this company.
Response from Service Star Plumbing
"Hi [Member Name Removed], thanks for your feedback. We do apologize for the inconvenience this has caused you. We always aim to provide the best plumbing services for your clients. Our plumbers provides multiple options that is based on your budget and situation/project."
Caryl E.
Mar 2021
Completed promptly
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Laurie M.
Jan 2021
Repair of leaking kitchen drain
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Patti J.
Nov 2020
Wow! Service Star did a great job. They responded to my search & scheduled within a very workable timeframe. Joshua was prompt & efficient & a great guy to work with. I'm new to hiring thru Angie's List & they were a great experience. Thanks & I'll recommend
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Leeann M.
Sep 2020
They assessed the situation and made realistic recommendations and completed the work. Very knowledgeable, Quickly responsive, friendly and COVID safe plumbers.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Nick S.
Sep 2020
Reasonable quote, on time to do the work. Excellent Quality and finished on time. Joshua was excellent, respectful of social distancing and wearing a mask.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Caryl E.
Sep 2020
Great-they came out, did an estimate (no charge) and I immediately fixed the issues.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Robert W.
Aug 2020
Nathan did a good job, was easy to work with, dependable, and helped find me find reputable people for other (non-plumbing) home repairs needed
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Mark T.
Jun 2020
Service was prompt and they were able to take care of multiple plumbing needs in one day.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Kelly F.
May 2020
Amazing. Nathan was the first to respond and agreed to stop to inspect on his way home to get an idea what we were dealing with. Agreement was made to come back the following day after my workday was completed and installed at a very fair price. Knows his trade very well and wouldn't hesitate to use him again.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Jason K.
Mar 2020
Phenominal, Nathan was great to work with, he was able to get my water heater and softener swapped out same day
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Cory M.
Feb 2020
It was excellent. I always use them. It was great and i enjoyed working with them.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Sheri K.
Feb 2020
It was excellent. They had good communication and decent people charging decent price.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Manuel L.
Sep 2019
It was very good, they were very knowledgeable. The quality of the work was good but we'd like to see a less expensive price though.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Matt G.
Feb 2019
I was in contact with Nathan over a month to discuss our kitchen update which included a new sink, disposal, instant hot water faucet, etc and he was very responsive and helpful in answering my questions. He also gave us a recommendation on a dishwasher which we ended up buying. A month later he showed up on time and did a fantastic job installing our sink and we are very pleased. His pricing was also very reasonable. I highly recommend his service.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Jill K.
Aug 2018
Nathan did a great job all around.
Response from Service Star Plumbing
"Thank you very much for your kind words and positive review! It means a lot to us and I'm glad to hear that we were able to meet your expectations. As a Plumbing Services, our ultimate goal is to provide the best possible experience for our customers. Your feedback motivates us to continue providing high-quality plumbing services, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out us. Thank you!"
Licensing
State Contractor License Requirements
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FAQ
Service Star Plumbing is currently rated 4.4 overall out of 5.
Service Star Plumbing accepts the following forms of payment: CreditCard
No, Service Star Plumbing does not offer free project estimates.
No, Service Star Plumbing does not offer eco-friendly accreditations.
No, Service Star Plumbing does not offer a senior discount.
Yes, Service Star Plumbing offers emergency services.
No, Service Star Plumbing does not offer warranties.