SCHROEDER MOVING SYSTEMS

Fabulous experience. This is the second time that we have used this company. We used them about 3 years ago to move from one home to another in the Metro area. On this job, they were great - even though the weather did not cooperate and it snowed most of the first day (while they were loading the furniture). The crew was very friendly, professional, and on-time.

I WAS RECOMMENDED THIS COMPANY BY MY REAL ESTATE AGENT. I WAS GIVEN A QUOTE OVER THE PHONE. THE QUOTE WAS FOR 2 MEN AND A TRUCK AT $105 PER HOUR. I WAS ALSO TOLD THAT IT WAS A 4 HOUR MINIMUM JOB. ALSO I WAS TOLD THAT 1 HOUR OF THE JOB WOULD BE TOWARDS TRAVEL TIME. AND THAT THE TRAVEL/DRIVING TIME WOULD NOT EXCEED THE ONE HOUR. IT TURNS OUT THAT 3 MEN AND A TRUCK SHOWED UP FOR MY MOVE. THE 3 MEN WERE QUITE EFFICIENT AND GOT THE JOB DONE IN UNDER 4 HOURS. HOWEVER THE EXTRA HOUR WAS ADDED IN FOR TRAVEL TIME. I ALSO WAS CHARGED FOR THE TIME IT TOOK TO DRIVE FROM SHOREVIEW TO MAPLE GROVE. SO I WAS CHARGED FOR AN EXTRA 30 MIN. WHICH WAS NOT WHAT I WAS QUOTED ON THE PHONE. ALSO THE RATE FOR 3 MEN AND A TRUCK WAS $140 PER HOUR. I WAS NOT TOLD ABOUT THIS PRICE DIFFERENCE UNTIL THE VERY END OF THE JOB. I WOULD HAVE PREFERRED TO KNOW THIS UPFRONT WHEN 3 MEN SHOWED UP FOR THE MOVE. THE OVERALL WORK WAS PERFORMED WELL - JUST THE QUOTE ON THE PHONE DID NOT MATCH WHAT I ACTUALLY PAID.

THIS WAS A TERRIBLE EXPERIENCE! THE DRIVER WAS INEFFICIENT, SLOW AND RUDE. THEY DAMAGED MY SOFA. THEY DID NOT WRAP UPHOLSTERY. THEY ARRIVED LATE (THEIR FAULT, BUT I STILL PAID PER HOUR). THEY WERE UNBELIEVABLY BAD. DO NOT USE THIS COMPANY!

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