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SAWHILL CUSTOM KITCHENS & DESIGN, INC

About us

Sawhill Cus­tom Kitchens & Design is the premier provider of kitchen and bath design and custom cabinet building services for clients in the Twin Cities, Upper Midwest and beyond. We deliver exceptional spaces by taking a holistic approach to meeting your needs and exceeding your expectations. With skill and experience, your Sawhill team of designers, space planners, custom cabinet building experts and project managers will invest in your project from concept to final installation. The result will be a gorgeous working interior you’ll love.

Business highlights

35 years of experience

Services we offer

AND DESIGN CONSULTATION. KITCHEN CABINETRY & CABINETRY FOR ALL ROOMS IN THE HOME, GENERAL CONTRACTORS, KITCHEN & BATH DESIGN AND REMODELING

Accepted Payment Methods

  • CreditCard
Reviews
4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%
Showing 1-5 of 5 reviews
Kimberly O.
Apr 2017
5.0
Yes, I recommend this pro
Customer satisfaction comes from working closely with SAWHILL to define your needs and looking at options to specify exactly what you want. It's even more important to find a service expert that can gently tell you when you are making a bad decision (looks nice but poor quality, high quality but not the right style, etc) and recommend reasonable alternatives. I have worked with Michal Crosby (Michal Crosby Interiors) in three different homes and trust her advice in selecting designs that are timeless and materials that last the test of time. Michal Crosby worked with Sue Palmquist to review the initial designs for the master closet and they made excellent suggestions to optimize the space and ensure an elegant, clean look to the design. Sue really listened to my needs and she translated these needs into the design. Sue was highly responsive in providing updates/options. Those 'do-it-yourself' stores and large showrooms can be overwhelming and it's difficult for consumers to know which product looks good and will last. Michal Crosby and Sue Palmquist were the right experts that helped me to quickly select quality kitchen/bath fixtures that had proven performance at the right price point (not the most expensive ones!) and fit the style of my home. Rick Lyrek (Closets for Life) used the initial master closet measurements and validated them to ensure that the construction and installation of the master closet was perfect. His work quality is outstanding! Rich Leebans is a master carpenter and he was ingenious in finding the most efficient method to adjust ductwork and install a new bath fan while minimizing construction and ensuring that we complied with current building codes. Rich does stellar work and he ensured that all construction areas were pristinely cleaned afterwards. Thank you!
Response from SAWHILL CUSTOM KITCHENS & DESIGN, INC
"On behalf of Susan and the entire Sawhill Team - Thank you so much for the nice comments! It was truly a pleasure working with you!!"

RALPH S.
May 2006
3.0
$47,000
Delays of granite countertops caused them to try to save time by installing tile backsplash first.Tiles installed crooked, and their first attempt to fix was to cut the granite backsplash crooked to match. After complaint by us, tile was removed and reinstalled, and new granite was cut.When plumbing installed in sink, a leak caused water damage to ceiling on lower level.A carelessly applied wash of finish was smeared over the bulk of the cabinet surfaces, leaving a very poor appearance. Difficulties with the refrigerator called to their attention were dismissed and ultimately we paid a significant restocking charge to have the unit replaced.ADDENDUM:We felt the length of time plus the problems we had were completely unexpected by the caliber of company let alone the price we paid for the work done.We felt our situation was misrepresented to the BBB, and asked for reimbursement of about 50% of our estimated out of pocket cost.
Response from SAWHILL CUSTOM KITCHENS & DESIGN, INC
"WE ARE VERY SORRY THAT THE MEMBER IS NOT HAPPY WITH THE FINISHED RESULTS OF HIS KITCHEN REMODELING PROJECT. IT IS VERY DIFFICULT TO WORK WITH AND AROUND EXISTING CABINETRY. SAWHILL ALWAYS STRIVES TO SATISFY ALL OF CLIENTS. IT SHOULD BE NOTED THAT WE ALWAYS TOOK CARE OF ANY OF THEIR CONCERNS. HOWEVER, AFTER THE FINAL SOLUTION WAS NEGOTIATED, AND WE TOOK CARE OF EVERYTHING THAT WAS REQUESTED, THE MEMBER THEN ASKED US TO REFUND THEM MORE MONEY. IT SHOULD BE NOTED THAT THIS SITUATION WAS "RESOLVED" IN OUR FAVOR BY THE BETTER BUSINESS BUREAU. THEY FELT NO FURTHER ACTION WAS NEEDED ON OUR PART."

JO M.
Jun 2005
5.0
Yes, I recommend this pro
$50,000
SAWHILL PROVIDED KITCHEN DESIGN, CABINETS AND COUNTERS FOR THE PROJECT. SUSAN PALMQUIST DID THE DESIGN AND WORKED WITH ME ON PLANNING AND EXECUTION OF THE PROJECT FOR ABOUT A YEAR. SHE IS AN EXCEPTIONALLY TALENTED AND DELIGHTFUL PERSON TO WORK WITH. IF YOU ARE LOOKING FOR A TOP OF THE LINE (AND NOT INEXPENSIVE) KITCHEN DESIGN FIRM SAWHILL KITCHENS IS AWESOME.

JOE M.
Oct 2003
5.0
Yes, I recommend this pro
$33,000
SAWHILL INSTALLED A BEAUTIFUL KITCHEN IN OUR HOME, STEVE PTASEK WAS OUR DESIGNER AND DID A GREAT JOB WORKING WITH US TO REDESIGN OUR KITCHEN.

Homeowner
Sep 2001
5.0
Yes, I recommend this pro
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SAWHILL CUSTOM KITCHENS & DESIGN, INC is currently rated 4.6 overall out of 5.

SAWHILL CUSTOM KITCHENS & DESIGN, INC accepts the following forms of payment: CreditCard

No, SAWHILL CUSTOM KITCHENS & DESIGN, INC does not offer free project estimates.

No, SAWHILL CUSTOM KITCHENS & DESIGN, INC does not offer eco-friendly accreditations.

No, SAWHILL CUSTOM KITCHENS & DESIGN, INC does not offer a senior discount.

No, SAWHILL CUSTOM KITCHENS & DESIGN, INC does not offer emergency services.

No, SAWHILL CUSTOM KITCHENS & DESIGN, INC does not offer warranties.