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Ruffner Remodeling & Repair, LLC
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Ruffner Remodeling is a residential remodeling company specializing in bathroom and basement remodels. I have worked for years to build my team of trusted subcontractors. Our work is impeccable and you won't beat our level of customer communication. In order to keep my busy days running smoothly and have everything in writing, e-mail is my preferred method of communication.
Business highlights
20 years of experience
Services we offer
Bathroom remodel, basement remodel, built-ins, carpentry - woodworking, drywall installation and finishing, interior painting, kitchen remodel, patio & deck construction, shelving, storage solutions & radiator covers., tile, window sash cord & glass repair
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.993 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
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Showing 1-25 of 93 reviews
Megan P.
Jun 2025
Mark and his crew did an excellent job on our bathroom remodel in our 1919 home. He helped us navigate some unexpected repairs and all work was done on time and on budget. I would highly recommend Ruffner Remodeling & Repair!
Stephanie N.
Nov 2022
We hired Mark Ruffner to remodel our second floor bathroom in our 1933 home. The work he did was high quality, the price reasonable and the communication was very good. Mark always showed up when he said he would and once the job started kept it moving along to completion.
Response from Ruffner Remodeling & Repair, LLC
"Thank you for the nice review. I’m glad you’re still enjoying your bathroom."
Christopher M.
Apr 2022
We added a bedroom and a bathroom in our basement, and my wife and I were absolutely thrilled with the work that Mark and his crew did. The bedroom and the bathroom both look amazing, and Mark was an absolute pleasure to work with. Everything was easy with him all the way from the initial discussions to finishing the project. If you are thinking about him for a project, I highly recommend him. You won't regret your decision.
Response from Ruffner Remodeling & Repair, LLC
"It was a pleasure working with you and your wife. This project went extremely well and that had a lot to do with your willingness to be flexible with ideas and materials. Thank you and enjoy your new basement bed and bath"
Jessica B.
Aug 2021
Mark and his team redid our existing bathroom and added a half bath to our home. He provided a very detailed quote and gave us his expertise when creating plans. The bathrooms turned out beautifully! They fit the house perfectly and meet all our functional needs. Mark and his team were excellent communicators during the process and helped answer all our questions as well as accommodated some changes we made during the process. The team was detail oriented and easy to work with. We absolutely recommend them!
SONDRA R.
Feb 2021
Remodel existing bathroom and add new bathroom
Response from Ruffner Remodeling & Repair, LLC
"It was a joy working with you and we are so happy that your new bathrooms are simplifying your life during this pandemic. We appreciate your referrals and look forward to working with you again soon."
Katie S.
Apr 2020
Mark with Ruffner Remodeling was wonderful to work with. Redoing the bathroom in my St. Louis Park home was something I planned for a long time. I had quotes and in-home consultations with three different contractors. I was comfortable with Mark immediately. During the entire process he was upfront, straightforward, flexible and kind. The entire bathroom was gutted and redone with the exception of keeping the old tub. The window was also removed and a new (different size and spot) window was flawlessly installed. Mark gave detail to my exact hopes for the end look. It’s been about a year since the bathroom was completed and I couldn’t be more pleased. The fixtures, flooring, and tile all turned out exactly as I hoped. Mark (& Matt) were wonderful to work with and have in my home during the summer remodel, it’s definitely worth you time to consider Mark for your next project!
Dan W.
Apr 2020
We needed a partial bathroom remodel to prepare a home for sale. We probably met with six contractors – most of whom never even bothered to provide an estimate. Mark provided an estimate, a realistic timeline for completion, and made suggestions that ultimately saved us money. Matt, who did most of the work, kept in regular communication throughout the project, was experienced, professional, and personable. The project finished on time and on budget.
Jeff B.
Apr 2020
Mark Ruffner was great to work with on our bathroom remodel. Having only one bathroom in our house, he was able to minimize bathroom down-time for us. Mark was respectful of our time and flexible with his time. He was able to address all of our health concerns regarding the demolition and materials used. The work done was very professional at a fair cost. We are very happy with our new bathroom.
Abby B.
Apr 2019
Mark and his crew were wonderful from the very beginning. We were kept informed throughout the entire process, there were no "surprise" costs, everyone involved in the work was professional, friendly, and worked to maximize our space and stay within budget. The work itself is beautiful and we would recommend Mark to anyone who was looking for a trustworthy, hard-working, and talented contractor. Thanks!
Response from Ruffner Remodeling & Repair, LLC
"Your remodel was fun. We did some things that we have never done before, like lowering the floor in the shower. I still can't believe we found 16 square feet of unused space hidden behind the bathroom wall. Thanks for letting us get creative. Your bathroom came out awesome!"
Matt M.
Apr 2019
We could not have been happier with our choice to hire Mark. He is very responsive, met with us on several occasions before the project, and is very transparent about costs. There were no delays with or project and no surprises along the way, which great for us as first time home owners. Mark listened to our input and helped steer us in the right direction with certain matters that we knew nothing about. Matt, his co-worker and tiler, was just the same way. No issues or delays in getting permits and approval from the city. Both the electrician and plumber on his team did a great job as well. Couldn't recommend the whole team enough.
Response from Ruffner Remodeling & Repair, LLC
"It was a pleasure helping you navigate your way through your first remodel in your first home. I'm glad we were able to get it done before you moved in."
Alex H.
Oct 2018
Mark was professional from the initial bid to the completion of the bathroom. He was available, even after hours, for a text or phone call and made sure to reach out with any issues or additional costs. We elected to purchase all of the hardware relating to the remodel and were not as timely as we should have been. Mark worked with the subs and made sure everything got completed as early as possible due to the delay in receiving those items. I have two dogs and Mark did a great job of getting to know them and advising me of when a sub-contractor was coming in and whether or not it would be ok to leave the dogs at the house during the day. Overall, I have had a great experience with Mark. He is a trustworthy and reliable contractor. Shortly after our bathroom remodel we engaged Mark to complete our basement, which he is currently undertaking.
Steve S.
Aug 2018
We were immensely pleased with Mark and his crew, and the work they did was of extremely high quality. We needed a remodel of our bathroom in our 1930s south Minneapolis house, and they offered the best bid for what was clear to us would be the highest level of professional services available at our price point. We also were instantly set as ease by his professional but personable demeanor and general all-around nice-guy personality. Since we have only one bathroom in the house with three people (including a six-year old), we were concerned about the length of time it would take to complete the job, but Mark and his crew did everything possible to expedite the process without compromising quality -- including making sure we were without a toilet for only one day, which was quite a feat given the extent of the work being done. Mark had great suggestions for our needs and his team came up with consistently creative solutions. His choice of assisting tradespeople was top-notch -- not only did they do outstanding work, but we even enjoyed getting to know them as they worked because he clearly surrounds himself with decent people. He was always easily accessible and super responsive for answering the many questions that come along with this type of project. Finally, the end result was beautiful. The tiling job was exceptional, especially given the quirks of working with 80-year-old surrounding walls that have settled into all manner of non-plumb angles. He didn't stop until things were up to the highest level of quality and we were totally satisfied. We would, and likely will, work with Mark and his team again. He's a great guy who does great work.
Response from Ruffner Remodeling & Repair, LLC
"Thank you for the review. It was fun getting to know you and your family - even your escape artist dog :)"
Laura A.
Aug 2018
I hired Ruffner to do repair on my front porch swing and hand some porch blinds-timely, excellent quality work at a reasonable price-would hire again
Sheryl S.
Jul 2018
I hired Mark for a complete remodel of my basement after a flood. Mark was easy to communicate with and always responded immediately. Things ran right on schedule and everything was kept clean. He was willing to reuse materials where possible to keep costs down. Other than the drywaller, subcontractors were excellent and easy to work with as well. Very happy with the finished work. I would recommend Mark to anyone.
Response from Ruffner Remodeling & Repair, LLC
"I'm glad you were happy with the completed project. You were also easy to work with and that always makes things go smooth. Even though the drywall looked good in the end, I have started using another drywall contractor. The lack of attention to detail and sense of urgency they showed on your job does not meet my standard for doing business. Thank you for the honest review."
John C.
Oct 2017
It went well
Response from Ruffner Remodeling & Repair, LLC
"I'm sorry we weren't able to achieve an overall A rating with you. It is our goal to always make sure our customers are completely satisfied. I wish that you would have given more detail in your review so that this could be a learning experience for us. I am glad to see that you felt our quality of work was worthy of an A rating. Also, the cost of this project should be $1,000 not $10,000."
James B.
Jul 2017
Professional, high quality work. Great attention to detail. Trustworthy. Subcontractors were excellent and easy to work with as well. Happy with finished project! Highly recommend, and will likely have Mark work on our other bathroom.
Response from Ruffner Remodeling & Repair, LLC
"It enjoyed working with you and your wife and I look forward to working with you again to remodel your master bath."
Anne C.
Mar 2017
Although the kitchen remodel took longer than we hoped, we were very satisfied with the outcome. The delays were beyond Mark's control and he attempted to address them and resolve them promptly. One was for a door that was defective and another was due to his usual plumber being overbooked. Some of our favorite things about working with Mark were his willingness to incorporate design ideas we had and be flexible about meeting us outside of usual business hours, on Saturdays, early mornings or evenings. We really wanted to use some barn wood from a grandparents' barn for shelving. He worked with a colleague of his to make metal brackets that would hold the heavier wood and the items we were hoping to display there. They were really beautiful, in contrast to the other more delicate design features. We loved the connection to our roots and how they made the space feel personal. Some of our favorite subcontractors that Mark worked with were the tile professionals and painters. They were not only very skilled in their craft, but also very personable and thoughtful about being in our space. We look forward to using Mark again, on perhaps a smaller project. :)
Response from Ruffner Remodeling & Repair, LLC
"Thank you for taking the time to write this review. Seeing your dream kitchen come to life (and seeing your family grow) was my pleasure. I look forward to working with you again."
Mary K.
Mar 2017
We did a complete bathroom remodel of a small bathroom, with tile going all the way to the ceiling, and replacing bathtub with shower. It was a pleasure to work with Mark and his tile guy Matt from start to finish. Both are very meticulous and honest. As my wife said when she saw the finished bathroom, it is "100% perfect." We plan to hire Mark again when we redo our kitchen. He is a real find.
Richard M.
Jan 2017
Mark and his crew worked closely with us to make sure that they understood what we wanted, offering suggestions that made the end result even better. They were polite and the work was unobtrusive. The project was finished on time and within the estimated budget. We are very pleased with the end result.
Ryan S.
Oct 2016
Mark did a nice job, as usual; we've had him do several projects in our house. He's always cleans up before he leaves for the day (much appreciated) and the end result looks good.
Response from Ruffner Remodeling & Repair, LLC
"Thanks [Member Name Removed]! I look forward to your next project - maybe that main floor bathroom??"
Stephen Q.
Oct 2016
After hearing excellent reviews from some friends of ours who had used
Mark Ruffner to renovate their bathroom, we decided to hire Mark ourselves to
convert a basement storage closet into a bathroom, as well as carry out some other
less intrusive repairs and updates.
We have no regrets at all about our decision. Mark was competent &
considerate and we had no fears about giving him a key to enable him to enter
the house even when we weren?t home.
The tradesmen Mark used were also top notch.
We love the way the new bathroom turned out and the rest of the work was also completed to an equally high standard. We?ll certainly be
using Mark again for any other building work we need done.
Mark Ruffner to renovate their bathroom, we decided to hire Mark ourselves to
convert a basement storage closet into a bathroom, as well as carry out some other
less intrusive repairs and updates.
We have no regrets at all about our decision. Mark was competent &
considerate and we had no fears about giving him a key to enable him to enter
the house even when we weren?t home.
The tradesmen Mark used were also top notch.
We love the way the new bathroom turned out and the rest of the work was also completed to an equally high standard. We?ll certainly be
using Mark again for any other building work we need done.
Response from Ruffner Remodeling & Repair, LLC
"Thanks [Member Name Removed]! You are the epitome of the dream customer. I look forward to working with you again in the future."
Julie F.
Oct 2016
Great. The bathroom turned out fantastic. Mark was easy to communicate with and always had that "can do" attitude. I had a picture in my head of what I wanted and Mark was able to translate it into a finished bathroom right down to a custom vanity. Mark asked my opinion on every step of the way like which direction I would like the tile to run, where the soap, towel hangers or insets should be placed. The bathroom was on our main floor and after the work day things were always cleaned up so that we were able to live in the space without the product encroaching into our living space.
Response from Ruffner Remodeling & Repair, LLC
"I'm really happy you're pleased with your new bathroom. You made great tile and fixture choices. I am proud to have helped you make your vision come to life. Thank you, [Member Name Removed]. You were a pleasure to work with."
Thomas W.
Jun 2016
Went well. Very pleased with the quality of the work and the outcome of the job.
Aaron F.
Apr 2016
We were impressed with Mark from start to finish, particularly his reliability and transparency. He always did what he said he’d do, when he said he’d do it. Things ran right on schedule. He is so organized. This was our first remodeling project, and we were nervous. Mark’s approach put us at ease at every stage of the project. We made the right decision in hiring Mark!
Our bathroom looks fantastic--thanks to his talent and skill. He kept things clean and kept us in the loop on exactly what was happening and when. He was open to our exacting requests, and we appreciated his straight talk. Mark is professional and friendly.
We feel the pricing was fair, and we paid what he quoted with only minor adjustments that had to be made due to an existing pipe that was corroded and an add-on that we chose to make.
We enthusiastically recommend Mark to anyone. We would certainly hire him again.
MB L.
Aug 2015
.Mark was consistently reliable, responsible, friendly and professional. He did an excellent job of keeping us informed on what was happening throughout the process. Mark's attitude and demeanor was wonderful. He was a pleasure to have around, and he managed challenges with fliexibility and confidence. We would definitely hire him again and have recommended him to our friends.
Licensing
State Contractor License Requirements
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FAQ
Ruffner Remodeling & Repair, LLC is currently rated 4.9 overall out of 5.
Ruffner Remodeling & Repair, LLC accepts the following forms of payment: CreditCard
Yes, Ruffner Remodeling & Repair, LLC offers free project estimates.
No, Ruffner Remodeling & Repair, LLC does not offer eco-friendly accreditations.
No, Ruffner Remodeling & Repair, LLC does not offer a senior discount.
No, Ruffner Remodeling & Repair, LLC does not offer emergency services.
No, Ruffner Remodeling & Repair, LLC does not offer warranties.