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Roofs Direct

Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts - Clean,

About us

Roofs Direct/Gutters Direct is a reliable roofing and gutters company that is committed to fix and install roofs and gutters on residential or commercial properties. We provide superb and high quality customer service, treat clients with honesty, respect as well as distinction. We are an authorized, licensed, bonded as well as insured roofing contractor serving around twin cities area. We are accredited by BBB and check our reviews here. Check our websites for more information. http://roofsdirectmn.com http://guttersdirectmn.com

Business highlights

Emergency services offered
19 years of experience

Services we offer

Roofing & Gutters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
3%
2
1%
1
1%
Showing 1-25 of 118 reviews
Steven B.
Jul 2020
5.0
Yes, I recommend this pro
Went great. Had many quotes. They were lowest. They pulled permit and all went as it should

James K.
Aug 2018
5.0
Yes, I recommend this pro
$15,000
Great experience with Roofs Direct. Everything was on schedule and the job was perfect! Mike Henry was great to work with. Helped us a lot through all the red tape with insurance company. He made the process very easy to maneuver through. The job was done in a professional manner, The workmanship by his crew was amazing. Our roof was a little more difficult then the average roof and everything turned out great! Would definitely recommend them!

PATRICIA S.
Aug 2018
2.0
$800
Mike and the installrs a pleasure to work with on the iitial installation done in August 2017. I was cleaning out the gutters and noticed the waer does not drain. After a storm there is about 1 1/2" of water in long portions of the side gutters and 1" of water accross the front gutter. This causes a heavy mat of organic waste which will in time shorten the life of gutters, breed mosquitos and so on. I contacted the company on July 6, 2018. After a delay Mike called back and was most helpful. The installer he sent over to straighten the gutters was not willing to do so and wanted to move a downspout instead. I wrote Mike a long letter explaining about the dips in the gutters on two sides which were holding a lot of standing water. Mike came over, inspected the gutter and agreed with everything I had pointed out in my email to him. Mike said he would rehang the slope as needed to get the water to drain. That was over two weeks ago and Roofs Direct has not yet scheduled any service appointment and is not replying to messages. As installed very little water drains out of the gutters. The water accumulates in the front and side gutters.

Jeanne S.
Dec 2017
5.0
Yes, I recommend this pro
Excellent. I wish I could give an A++++ rating. On time, very pleasant crew, great cleanup and beautiful roof.

JohnKaren S.
Nov 2017
5.0
Yes, I recommend this pro
$20,000
Great. Mike was super to work with and kept us updated on timing and went the extra mile to make sure we were happy with the project. We have more work to complete in the spring and will definitely use Mike and Gutters (Roofs/Siding) Direct again!

Chad N.
Oct 2017
4.0
$900
after the install my yard was full of waste (screws, pieces of gutter, metal). I had to walk around my house entirely to collect the items prior to mowing my yard. I don't believe the attention to clean up was very adequate.
Response from Roofs Direct
"Thanks for the review. Our installers normally pickup after the installation, not sure what happened in this situation. We have reminded our installers about this and make sure this is not repeated again. Thanks again for your business."

Gerry D.
Sep 2017
5.0
Yes, I recommend this pro
$12,000
FANTASTIC JOB!!!!

Scott P.
Sep 2017
5.0
Yes, I recommend this pro
$1,850
The process went very well. Mike was very professional and helped us determine the best solution for our home. The installer did a great job and even helped mount a vent cover while he was up getting the gutters on (I didn’t want to get up that high myself!). Weather delays are no fault of their own and we would hire again for future needs.

Nancy D.
Aug 2017
5.0
Yes, I recommend this pro
$1,700
I want to thank Mike for his excellent service. At first the down spouts were not as requested but after a call to Mike, he was able to verify from his notes and finish the installation correctly. I had the sense that it was important to him to get it right!

E D.
Aug 2017
5.0
Yes, I recommend this pro
We are so relieved to have found Gutters Direct to replace our gutters after we experienced some flooding in our basement. I cannot say enough good things about this company. Mike is a terrific communicator and responded very quickly to my request for a quote. As relatively new homeowners, it can be stressful to find companies that are trustworthy and reliable. Mike is the best person we have found so far in 3 years. Meeting him was a pleasure—he was very kind, honest, and open to our questions, and ended up giving us the most reasonable quote we received with the longest warranty. His crew came out soon afterwards and were also friendly, considerate, and professional. Our new gutters are much better than the ones we had before. They also look great and even match our house perfectly. The service we received from Gutters Direct was exceptional in every way. This is a company committed to quality, integrity, great customer service, and value, a combination that every homeowner wants and is increasingly hard to find. Too bad we can’t hire them to do everything else we need for the house.

David G.
Aug 2017
5.0
Yes, I recommend this pro
$180
Mike got the work done quickly. Because I was so busy at the time, I couldn't break away to meet with Mike to discuss the work. He just came out and got the work done. It was a simple task, except for being 3 stories up, but he knocked it out with no problem.

Fran Y.
Jun 2017
5.0
Yes, I recommend this pro
$9
This company exceeded our expectations! We were so happy when the roofers arrived on time, and completed our roof in 1 day! The mess was cleaned up immediately! Mike, the person in charge, was very knowledgeable, professional and overall a super nice guy! We would most definitely hire them again!

Siva R.
Jun 2017
5.0
Yes, I recommend this pro
It was completed on time with very competitive rate in the market.

Doug N.
Jun 2017
5.0
Yes, I recommend this pro
It went well overall -- I think it took a longer than needed

Siva R.
Jun 2017
5.0
Yes, I recommend this pro
It was done very professionally and on time with very competitive rate in the market.

Tim T.
Jun 2017
5.0
Yes, I recommend this pro
Installed and done in about 3 hours, look and work great, cleaned up area.

Louise T.
Jun 2017
5.0
Yes, I recommend this pro
$2,300
Great experience! Quick response to the estimate request. They came and did the estimate without me needing to be home. Estimate was complete and fair. Work was scheduled and performed within the week. 2 days of installation.

Tim N.
May 2017
4.0
Yes, I recommend this pro
Initial installation of several downspouts were less than professional but after contacting the company everything was set right. Greatly appreciated the communication leading to the day of the corrective actions taken and the follow up after to verify that I was satisfied. The repair work done after the initial installation has me recommending this firm to others. Although my review isn't glowing for the six (6) categories listed above I would rate the follow up service and ultimately, the total job, at 100%.

Paul B.
May 2017
5.0
Yes, I recommend this pro
$2,700
We had moved into a new home with no gutters installed. After calling several installers and meeting with several, we chose Gutters Direct. Mike Henry was their representative, and did a great job at that. The work was completed on time, at the price they quoted, and cleaned up as if they were never there. Thanks for doing the job right!!

Chris T.
May 2017
5.0
Yes, I recommend this pro
$1,500
Gutters Direct was awesome to work with. From the time I requested a quote online, they had called ,me within an hour, were out the same day to give me the estimate and had the gutters installed in less than a week. We couldn't have asked for a better company to deal with.

Jackie H.
May 2017
5.0
Yes, I recommend this pro
$300
Was extremely pleased with everything Gutters Direct did for me. They were very professional, yet, nice and friendly at the same time. Work proceeded quickly and finished in timely manner. Best of all, they gave me a great price. Thanks Mike. Terrific job!

Tim B.
May 2017
5.0
Yes, I recommend this pro
$960
Mike from Gutters Direct is very personable, efficient, and easy to work with. He seems very knowledgeable and able to be creative to get the job done.

Sam S.
May 2017
5.0
Yes, I recommend this pro
$3,000
Very pleased - actually answered when I called, had a flexibility in setting up an estimate appointment and came out less than a week later to do the job. Good pricing too!

Brett P.
May 2017
3.0
$2,600
The original job was properly specified and outlined for a fair price, and scheduled for a one day installation. Weather delayed the original install date, which was justifiable. However, when I met with the scheduling manager to regroup, I made a point of saying I did not want a crew starting a job they couldn't finish in the single day previously discussed. He agreed. After a promised morning start two days later, the crew did not arrive until after 2 p.m. They worked diligently, but simply did not have time to complete the work. The crew lead said he would be back early the next morning to finish. I reluctantly agreed, pointing out that both my neighbor and I had other contractors scheduled for work that day. The crew did not return until late morning the next day, when the other contractors were busily at work. While they did complete most of the remaining work, some final clean-up and installation was left undone. I notified the scheduling lead, who said he was send the same crew back to finish. This took another week before everything was tied up. Then, the crew lead told me he was asked to pick up a check before leaving (which shouldn't be his job). The more professional approach would have been for the scheduling lead to do a post-mortem call or visit, ideally with apologies for the delays, followed by an invoice. Instead, I got an invoice by email two days later, no apology included. On balance, I think the crew works hard and does a quality job. But the project management was haphazard at best, made poor use of the crew's time, and did not deliver on the one-day schedule that was promised.

Lindsay B.
May 2017
5.0
Yes, I recommend this pro
The gutters on my house look GREAT! I had many estimates, and this one was the best one, therefore I went with "Gutters Direct" Mike came out and gave me an estimate and he was very professional and easy to talk to. A relative of my had gutters put on last year with a different company and we compared product and price and he was impressed by mine, as mine were cheaper and the quality was much better. Overall I was very pleased with there punctuality and I would certainly recommend them!
Showing 1-25 of 118

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Roofs Direct is currently rated 4.8 overall out of 5.

Roofs Direct accepts the following forms of payment: CreditCard

Yes, Roofs Direct offers free project estimates.

No, Roofs Direct does not offer eco-friendly accreditations.

No, Roofs Direct does not offer a senior discount.

Yes, Roofs Direct offers emergency services.

No, Roofs Direct does not offer warranties.