Roger Heine Contracting Inc

The chimney was finished inside of a week, despite brutally hot weather.
His crew was friendly, polite and personable. I've got young kids that insisted on getting underfoot at least once per day, and they were always careful and friendly to the kids.
The actual brick work is quite good (I've had this verified by another mason), but he never did put the critter cap on. He promised to come back in a week or so and put it on for me, but I didn't see Roger again. I left several messages on his phone, but did not receive a call back. Still, I can't fault him TOO much for this, as he completed all the work on his original bid, and I felt his price was fair.
He left a half-dozen carpet squares and several 5 and 10 gallon pails of cement in my garage, along with a 40-pound bag of unmixed concrete, with a promise to come back and pick them up. I've now been looking at them (and moving them around) for over a year. His youngest son also promised to come back and bid out refacing my foundation, but I have not heard from him again. I left five or six messages about this, but haven't heard back. I'd imagine they intend to pick them up
Overall, B: the work he did was good. The crew was great -- unbeknownst to me, my youngest son had overheard them saying that they were going to McDonalds, and asked for a cheeseburger. Roger brought him a full happy meal, and I've never seen a kid so tickled pink. I would never have expected anyone to bring a meal for the customer's kid, and I think that was incredibly sweet of him. I'd hire Roger again for more work if I could be assured that he'd get it all done, and clean up after himself. C- for business acumen on his part.
Why not grade him lower? His son left the aforementioned supplies behind, intending to use them for the foundation work I'd asked him to bid -- I really can't blame Roger for this. I do wish Roger had answered my messages and picked his stuff up, however. For that, I'll dock him. He's also called one of my neighbors every spring for the last 3 years and asked if she'd like an estimate on rebuilding the top of her chimney. Every time she has emphatically told him yes and given him her address, but has yet to see him.

As above.

The work was very good. The limestone wall was very thick and several people declined to bid. Roger's price was a little high, but he matched a lower quote I received. We haven't had any problems with the window.

The work was completed in one day - about 6 hours. The work area was left clean and neat, and the window passed inspection.

He was excellent. He did all the finishing work as well. He was prompt and easy to work with. He was very polite and he was the kind of person you wouldn't mind letting into your house.

On time, very professional, great price, helpful.