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RAPID GLASS

Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,

About us

Rapid Glass is your local family owned Home Glass Repair and Auto Glass Replacement experts. We provide "Quality Service at an Affordable price". Whether you’re replacing one broken or cracked window or all the windows in your house have bad seals, are fogged and have condensation or moisture between the glass panes, we are sure to save you money. We are experts in design and installation of Custom Glass Shower Doors, enclosures and glass shower panels. Shower doors can be framed or frameless with different patterns of glass. Whether it’s a bathroom remodeling project or you want to update that broken or water stained shower door. Shower door installation is a breeze with Rapid Glass. Our auto glass replacement and windshield repair technicians are certified and install only the highest quality glass at an affordable price. Whatever your glass needs may be, we will provide fast, affordable service to most Minneapolis and St. Paul suburban areas. Shower Doors only.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Glass Table Tops as well as Auto Glass Replacement and Windshield Repair., Mirrors, Shower Door installations, We provide fast and affordable home window glass repair and replacement

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
0%
2
0%
1
6%
Showing 1-16 of 16 reviews
Myles M.
Mar 2022
1.0
$1,640
DO NOT TRUST I communicated with Rapid Glass at every stage of the purchase and installation process. I reviewed every line item of the statement of work with Rapid Glass to ensure there was no misunderstanding with regards to the number of windows to be fixed and how payment would be delivered (1/2 paid up front, the remainder when work was completed. There were delays in delivery due. I re-confirmed with Rapid Glass that I wouldn’t be charged the ½ half of the bill until they completed the work. Rapid Glass agreed, but then went ahead and charged the remainder of the bill anyways. When they finally arrived to complete the bill they crossed out two line items of the statement of work I’d been billed for and told me that they wouldn’t fix those windows. After back-and-forth calls, documentation and stressful disagreements with their customer service reps they finally told me that there was a “misunderstanding” and they would fix only one of the windows and that I would have to pay to have one of the windows I already paid for fixed. I won’t do business with the company again and I’d recommend looking elsewhere.
Response from RAPID GLASS
"[Member Name Removed], We apologize for the delays due to the weather, but that is one thing we cannot control. We would like to help you with the issue. To clarify the situation, the line items you mention that were "crossed out", were actually zeroed out due to them being part of the original quote and not the work that was scheduled to be performed, those items to be installed were clearly listed with line items for prices. We never billed you for that zero line item, nor did you pay anything additional. We thought the issue had been resolved because we agreed to install one additional window for you at no cost. if you are still not satisfied, please contact us so we can try to resolve the issue."

ANN E.
Aug 2019
5.0
Yes, I recommend this pro
It was very good, he fixed it right away and I'm happy with the service.

Kevin N.
Jul 2017
5.0
Yes, I recommend this pro
$500
On time as scheduled

Craig W.
Jun 2017
5.0
Yes, I recommend this pro
$85
It went great and I'm well satisfied.

Ann H.
May 2017
5.0
Yes, I recommend this pro
$350
They did a fine job

Keith W.
Mar 2016
5.0
Yes, I recommend this pro
$325
Easy to schedule someone to come look at the job and provide quote.  Scheduling and install were very convenient.  Happy with the work done.

Erin A.
Sep 2015
5.0
Yes, I recommend this pro
$300
unknown

Anthony P.
Sep 2015
5.0
Yes, I recommend this pro
well

MARY T.
Jul 2015
5.0
Yes, I recommend this pro
On time, very efficient.

Joshua H.
Mar 2015
5.0
Yes, I recommend this pro
$300
Went very well.  The install and the initial estimate were both on time when they said they would be here.  (they provide service windows of a few hours to allow some breathing room but they were within the 2 hour window) 
 It took about 1.5 weeks after the estimate and glass ordering for the glass to be ready and to arrive, but the installer showed up and did a very quick and clean job.  Had to deal with customer service after the fact but was treated very well and am overall quite happy with the end results and price was fair.  
I would recommend them for glass repair or pane replacement and will most likely be using them again when my next piece of glass cracks in the house that I can't buy a pane for at the hardware store.

Greg B.
Dec 2014
4.0
Yes, I recommend this pro
$200
unknown

Priscilla T.
Dec 2014
5.0
Yes, I recommend this pro
$270
Took less than one hour to complete. Notified us in timely fashion of new appointment after initial appointment was delayed due to weather.

Jeremy S.
Sep 2014
5.0
Yes, I recommend this pro
$145
unknown
Response from RAPID GLASS
"Thank you for the kind review. We always try our hardest to make sure your home window glass is repaired timely and professional manner. We are glad you are pleased with your new glass in your door."

Connie F.
Feb 2014
5.0
Yes, I recommend this pro
.

Tracy P.
Feb 2013
5.0
Yes, I recommend this pro
$125
Great work. And they were able to provide service quickly.

Michael V.
Aug 2011
4.0
 The initial install went well, professional installer, on time and install appeared to be fine.  However, the window hummed and vibrated above 55 mph so they need to return and correct the issue which they acknowledged they had seen in other Tundra/Sequoia models.....probably a C overall due to the second visit  but I  give points for the fact that  the installer (same for both visits) was professional and while unable to be on-time for the 2nd appt, made a point of calling several times to let me know he was delayed.  Ultimately the job is fine...some frustration getting through to their customer service for the warranty issue but they were polite and apologetic.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RAPID GLASS is currently rated 4.6 overall out of 5.

RAPID GLASS accepts the following forms of payment: CreditCard

Yes, RAPID GLASS offers free project estimates.

No, RAPID GLASS does not offer eco-friendly accreditations.

No, RAPID GLASS does not offer a senior discount.

Yes, RAPID GLASS offers emergency services.

No, RAPID GLASS does not offer warranties.