PARK UPHOLSTERY

APPOINTMENTS: DESIGNER, FURNITURE PICK AND DELIVERY WERE ON TIME. PRICING WAS COMPETITIVE. DON'T FEEL WE RECEIVED GOOD DESIGNER RECOMMENDATION ON COLOR, THINK HE WAS MOST INTERESTED IN A SALE.

TO BE HONEST, I WAS VERY DISAPPOINTED IN NOT ONLY THEIR WORK, BUT ALSO IN THEIR CUSTOMER SERVICE. I WAS QUOTED ONE PRICE, THEN WHEN IT CAME TIME TO PAY THE BILL, IT WAS A MUCH HIGHER PRICE. THEY PROMISED A 3-4 WEEK TURN AROUND. IT TURNED OUT TO BE 8 WEEKS. ONE OF THE CUSHIONS WAS ALSO NOT WELL CONSTRUCTED. LOTS OF PUCKERS AND PUCKERED SEAMS. FOR THE PRICE, I WAS QUITE SHOCKED. IT'S TOO BAD. WHEN I EXPRESSED MY DISAPPOINTMENT, THE WOMAN I WAS WORKING WITH DIDN'T SEEM TO CARE ABOUT MY EXPERIENCE OR REMEDY MY SITUATION. HONESTLY, I WOULD NOT RECOMMEND THIS UPHOLSTERER.

THE WORK WAS DONE IN 2 WEEKS. THE ONLY POTENTIALLY BAD THING IS THE GUY WHO COMES OUT TO GIVE THE BID ONLY HAS ONE LARGE BOOK OF FAIRLY TRADITIONAL FABRICS, AND THAT IS ALL THEY HAVE TO CHOOSE FROM. IF YOU DON'T FIND SOMETHING YOU LIKE IN THE BOOK, YOU'RE OUT OF LUCK. THEY WERE ALSO RUNNING A SALE WHEN WE DID THIS, SO REGULAR PRICES WOULD BE SLIGHTLY HIGHER. EVERYONE WE DEALT WITH WAS NICE AND POLITE. DID THINGS WHEN THEY SAID THEY WOULD. CHAIRS TURNED OUT EXACTLY AS WE SPECIFIED. JUST GOT THEM BACK LAST WEEK, SO WE'LL SEE HOW THEY WEAR!

MATERIAL CHOSEN IN HOME. THEY PICKED UP AND DELIVERED THE CHAIR.