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Oxi Fresh of Minneapolis Carpet Cleaning
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch,
About us
At first glance we may look like any other carpet cleaner, but weāre anything but that. Oxi Fresh has been designed from the ground up to provide the most effective, safest, and greenest Minnesota carpet cleaning possible. We donāt use traditional cleaning methods or solutions, because we donāt believe they can provide the quality Minnesota carpet cleanings people deserve. How exactly is our Minnesota carpet cleaning system different? Itās a green, low moisture, pile lifting cleaning system. Oxi Freshās cleaning method uses green carpet cleaning solutions - a powerful oxygenated booster and an encapsulator - that actively break up dirt and debris and then capture it all in microscopic crystals. And for our cleaning solutions to work, we only need 5% of the water a traditional Minnesota carpet cleaning company would use. Where most steam cleaners need 40-60 gallons of water to clean a home, we need two. That means after your Minnesota carpet cleaning, youāll be back on your now dry carpets in about an hour! Twin Cities Locations: Rosemount - 7303 161st St Rosemount MN 55068, Minneapolis - 8100 Wayzata Blvd Minneapolis MN 55426, Minnetonka - 10501 Wayzata Blvd Minnetonka MN 55305, Maple Grove - 13786 Reimer Dr Maple Grove MN 55311, Saint Cloud - 35 33rd Ave N Saint Cloud MN 56303, and Saint Paul - 445 Minnesota St Ste 1500 Saint Paul, MN 55101.
Business highlights
Emergency services offered
17 years of experience
Services we offer
Carpet Cleaning. Pet Stain Removal & Treatment. Hardwood Floor Cleaning. Tile & Grout Cleaning. Water Damage Restoration. Structural Drying. Odor Control. Carpet Dyeing.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.633 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 6% |
Showing 1-25 of 33 reviews
Jean R.
Nov 2017
Great results. Removed the pet stains. Deodorizing carpets helped remove the dog smell from my house. Work was done quickly, neatly, and thoroughly. Before beginning work, Todd explained the process, inspected the rooms with me pointing out areas of concern, and answered questions. The best part -- carpets dried fast! Todd was friendly and polite; would hire again. Very affordable.
Aaron D.
Oct 2017
Professional, punctual, & job well done. I would surely use again.
Response from Oxi Fresh of Minneapolis Carpet Cleaning
"Thank you for your review and we appreciate your business!"
Leslie S.
Jul 2017
He was able to get some stains out that I have been trying to get out for years.
Chris H.
Jun 2017
We were pleasantly surprised by how soft and clean the carpet felt and looked after the cleaning services. Our technician was very professional, friendly, and thorough. We would definitely choose them again if we ever need carpets cleaned.
Stephanie S.
Mar 2017
I sold my condo to a family member, and needed the carpet to be cleaned before she moved in later that day. The carpet was in TERRIBLE shape due to our cats throwing up often, and our kids just being kids. I was embarrassed by the state of the carpet and didn't want to leave it like that for my family member. The carpet cleaner showed up right on time, and did an amazing job. I couldn't believe how well he got the stains out! Because they were so bad, it did need a deeper clean than I had initially requested, but he gave us a price cut on the deeper clean. Then when it was done he texted me pictures of the carpets, which was really nice for me since I had already moved out of the home. It gave me the confidence that my family member could move in and I wouldn't cringe about the mess left behind! I felt like the service and responsiveness was above and beyond, and while I have a lot less carpet in my new home, I will definitely hire them again next time my carpets need cleaning.
Nora H.
Dec 2016
The tech found all the stains by using a UV flashlight. He treated them with a special formula. He then cleaned and treated my carpet. I can't see the stains and the carpet looks clean and fresh. I appreciated the way the tech explained the process in detail. I will definitely hire Oxifresh again.
Misty P.
Dec 2016
Very well. On time. Professional. Friendly. Did a Great Job! Thanks!!
TERESA B.
Nov 2016
Logan was professional, friendly, and a very hard worker. We have a large dog and the carpets look like new once again. I love the fact that we can put our furniture back in 2 hours after they have been cleaned. I will use Oxifresh Carpet Cleaning again in the future.
Ashley K.
Sep 2016
Great! Logan was super friendly and didn't seemed to be bothered one bit by our morning chaos with breakfast, kids, putting away groceries, etc. Just went about his business. We were simply looking for an improvement on the odor. We had several darker circless in different areas of the carpet that I thought would always be there. They're all gone! I truly cannot smell cat pee. I can smell that it had been cleaned (less than 12 hours ago), but I'm sure the overall smell of the space will become more neutral. This was our first time ever hiring someone to clean carpet- we've previously rented machines, rug doctor, etc. THIS WAS DO WORTH IT! Especially with 2 little kids, to not have to rent, haul and do the labor ourselves was great and we got far better results.
Barbara C.
Sep 2016
Paul was terrific and worked extra hard to clean our rugs which had been soiled by a cat. He advised us about how to deal with any future stains etc.
Diane B.
Sep 2016
Excellent, Sam did an awesome job!
SUSAN F.
Jul 2016
unknown
S N.
Jun 2016
Sam Lindenfelser was early and had to wait for me to arrive from work. He was very understanding and patient. He checked out the carpets before he went to get the appropriate tools for cleaning. He moved the furniture and got to work! Sam was very personable and I was completely comfortable having him in the condo! If I can request a technician next time, I'll ask for Sam!
Valerie B.
May 2016
I hired OxiFresh to clean the carpet on my stairs to prepare my house for showings. The technician, Paul, was incredibly personable, and he did a great job of cleaning the stairs. There were some stains that had been there literally for years (mostly ground-in dirt and cat vomit stains that wouldn't come up when I cleaned them immediately with traditional carpet cleaners), and apparently a ton of deeply embedded pet hair I had no idea was there. The carpet looked brand new when Paul finished.
I will say that a couple small stains reemerged after a few days, but Paul was super responsive and set up a time to come back out to work on those stains again. They were very small spots, really--overall, the carpet still looked great--and the recleaning seems to have done the trick.
Just a word of caution: I had my stairs cleaned when the weather had been humid for a few days, so it took much longer for the stairs to dry than I had anticipated. This wasn't a big deal to me, but if you're getting your carpet cleaned for a particular event (say, hosting guests you want to impress), you'll want to plan a few days in advance to allow the carpet to completely dry. It was probably 2 days before my stairs were completely dry (again, in humid weather).
I would definitely use OxiFresh for future carpet needs.
I will say that a couple small stains reemerged after a few days, but Paul was super responsive and set up a time to come back out to work on those stains again. They were very small spots, really--overall, the carpet still looked great--and the recleaning seems to have done the trick.
Just a word of caution: I had my stairs cleaned when the weather had been humid for a few days, so it took much longer for the stairs to dry than I had anticipated. This wasn't a big deal to me, but if you're getting your carpet cleaned for a particular event (say, hosting guests you want to impress), you'll want to plan a few days in advance to allow the carpet to completely dry. It was probably 2 days before my stairs were completely dry (again, in humid weather).
I would definitely use OxiFresh for future carpet needs.
Response from Oxi Fresh of Minneapolis Carpet Cleaning
"Hi [Member Name Removed], Thank you for choosing Oxi Fresh of the Twin Cities. While moisture in the air does affect drying times I've never had carpets take longer than 6 hours to dry in the most extreme cases. Was there a subsurface extraction done? Our process is low moisture so a routine clean will have minimal amounts of product/water. This is the reason for my comment. We generally have a 1 hour dry time unless pet issues or extreme soiling has occurred. Any and all feedback is appreciated as we can learn from it. Thank you again for choosing Oxi Fresh!"
Linda P.
May 2016
Loved the professionalism. Oxy-fresh does not leave your carpets soaking wet. They were cleaned and able to use within an hour. No strong fumes and carpets looked brand new.
PAUL B.
Feb 2016
Company is very responsive and on time giving you a heads up by phone
20 minutes before they arrived.
Todd was very professional wearing a uniform and explained the pricing and was not high pressure for additional cleaning or services. I like that!
My carpet is over 20 yrs old so I went with the basic package. Totally impressed with this cleaning process compared to the heavy steam cleaning where it takes days for your carpet to dry out. Did a great job!
Very impressed with this company.
20 minutes before they arrived.
Todd was very professional wearing a uniform and explained the pricing and was not high pressure for additional cleaning or services. I like that!
My carpet is over 20 yrs old so I went with the basic package. Totally impressed with this cleaning process compared to the heavy steam cleaning where it takes days for your carpet to dry out. Did a great job!
Very impressed with this company.
Liz N.
Feb 2016
I am relieved to have found these folks. I appreciated Cory's quick response via Angie's List messages and via email. We set up a time and the tech, Ryan, was exactly on time. He explained what he was going to do, and did not push a hard upsell on anything. He made a few suggestions, which I took, as my parents' dog had defecated (messily) ALL over my carpets. Ryan was friendly, fast and my carpets look great. I thought I might have to replace them (soon) and I won't have to! Average dry time. Will use again!
Chris K.
Feb 2016
Todd our technician was very punctual. He explained the process and how long it would take. Time estimate was spot-on. Gave accurate assessment of drying time. Very professional from start to finish. Carpets look great. Would definitely use them again.
Stacey E.
Jan 2016
It was great. On time, very fast drying time. Easy to schedule, friendly and knowledgeable technician,
It's all green products so safe for my petts and 5 little grandchildren. Loved it!
It's all green products so safe for my petts and 5 little grandchildren. Loved it!
DOUGLAS M.
Dec 2015
We recently purchased an existing home and wanted to be sure the carpets were clean before moving in. Our real estate agent knew Cory and contacted him directly during our walk through to determine which services he could provide. I later called Cory back to schedule carpet cleaning throughout the house. Cory was very helpful and arranged service in 2 days while our house was still empty. Todd arrived on time, was very professional and cleaned all carpets to our expectation. He also identified carpet stretching needs in 2 places and provided contact info for a recommended provider. Todd also demonstrated how we could use water/ice, a towel, and an iron to reduce/eliminate furniture "divots" in our carpet. The entire process was done in 3 hours and the carpet was dry within 2 hours after being cleaned. We are very satisfied with Todd's service and will use Oxi Fresh again in the future.
Jim R.
Nov 2015
I'm a repeat customer. "Jeff" regularly comes out from OxiFresh as he lives in my area. The service is PHENOMENAL! I have two dogs who are indoor/outdoor, so they track lots of dirt into the house in the spring and fall. I have ALWAYS had a great experience and can look forward to spotless carpets each time Jeff is done.
Jamieson R.
Oct 2015
This was my first time using Oxi Fresh but it won't be my last. The scheduling was very smooth and easy. The technician showed up right on time, and made me feel very comfortable. The dry time was quick which was definitely a plus as it didn't limit me from use of certain rooms within my house for an extended period of time. Very satisfied with the products and professionalism of Oxi Fresh.
Jon H.
Aug 2015
Would recommend Oxi Fresh to anyone. Fast dry time, green products, and the technician was very friendly and knowledgeable! My carpets look brand new. Much better results than the steam cleaners I have had in the past!
KRISTIN V.
May 2015
The technician cleaned the carpets and "extracted" the cat urine. I was charged an addition $100 to do this extraction which was not included in initial estimate nor was I told it could be. I was willing to pay it to get rid of the smell. After he left we ran fans to dry the carpets. It took over two days to dry the carpets and the cat urine smell was STILL THERE. I asked for another cleaning. The tech came back and was very rude. He basically told me it was my fault the smell was still there because I had used some cleaner prior to having oxy fresh come out. It seemed like he was very irritated with me. He left without telling us and did not explain any of the procedures.
I called the office twice to let them know about my experience. Not only was the tech rude, I still have a strange smell in the carpet. I was told I would be sent a free bottle of cleaner and they could send another person out to clean the spot again. I declined the THIRD cleaning as I was tired of scheduling our days around this. The free bottle of cleaner never showed up...
A very poor experience and I will never have them clean our carpets again.
I called the office twice to let them know about my experience. Not only was the tech rude, I still have a strange smell in the carpet. I was told I would be sent a free bottle of cleaner and they could send another person out to clean the spot again. I declined the THIRD cleaning as I was tired of scheduling our days around this. The free bottle of cleaner never showed up...
A very poor experience and I will never have them clean our carpets again.
Response from Oxi Fresh of Minneapolis Carpet Cleaning
"(removed member name), I'm very sorry again for your negative experience. Urine Contamination treatment and removal sometimes can be a multiple treatment/step process for the one price. You are correct in that pouring over the counter products at mass quantities can effect this process as well. This is why I asked that I personally could come out to perform the next cleaning. My last email to you went unanswered which was I would bring your bottle of spotter, perform the cleaning for free and reimburse your payment as we guarantee our results or you don't pay anything. If you visit this site again and would like take me up on the offer please contact me. Cory 763.443.8184"
SUSAN S.
Oct 2014
unknown
Licensing
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FAQ
Oxi Fresh of Minneapolis Carpet Cleaning is currently rated 4.6 overall out of 5.
Oxi Fresh of Minneapolis Carpet Cleaning accepts the following forms of payment: CreditCard
Yes, Oxi Fresh of Minneapolis Carpet Cleaning offers free project estimates.
No, Oxi Fresh of Minneapolis Carpet Cleaning does not offer eco-friendly accreditations.
No, Oxi Fresh of Minneapolis Carpet Cleaning does not offer a senior discount.
Yes, Oxi Fresh of Minneapolis Carpet Cleaning offers emergency services.
No, Oxi Fresh of Minneapolis Carpet Cleaning does not offer warranties.