Ben was very knowledgable about the vacuum. Although he recommended items that I was not planning to buy when I walked into the store, he was not pushy at all and gave me several options if I did not want to do everything. When I called back to tell them to go ahead with all the work, his co-worker mentioned a new vacuum that we could purchase for around the same money that it would cost us to repair the old one. I declined that offer, and Ben told us later that the vacuum she mentioned was not nearly the quality of the vacuum we repaired, which would cost about $500 to replace. My wife is very happy with the vacuum. Since we needed the tune-up and replacement bags, we feel we essentially spent $140 for the replacement parts to make our $500 vacuum like new. After we paid the bill and Ben gave us a couple of free products that came as a promotion with the bags we purchased, he insisted on carrying the vacuum out to the car for us.
Description of Work: We brought our Oreck vacuum cleaner in because there was a strap stuck in the motor. Ben immediately removed the strap. Since they recommend an annual tune-up and we had not had the vacuum serviced for three years, we went ahead with that. Ben pointed out some possible parts replacements and the priority of replacing the various parts. Although he did not pressure me, after consulting with my wife, we decided to replace all of the parts he recommended. The $240 price included the tune-up at $39.95, a new brush roll at $39.99, new handle and cord kit (the cord was fraying) at $49.99, a new base plate at $34.99, a package of 12 bags for the vacuum, a package of 8 bags for the portable Oreck vacuum, and two additional annual tune-ups for $10. He did not charge us for removing the strap from the motor.
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Service Categories
Vacuum Cleaners,
House Cleaning,
Carpet Cleaning
FAQ
Oreck Clean Home Center is currently rated 4 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
No, Oreck Clean Home Center does not offer free project estimates.
No, Oreck Clean Home Center does not offer eco-friendly accreditations.
No, Oreck Clean Home Center does not offer a senior discount.
No, Oreck Clean Home Center does not offer emergency services.
No, Oreck Clean Home Center does not offer warranties.
Oreck Clean Home Center offers the following services: Vacuum Cleaners