Murphy Bros Designers & Remodelers
About us
Full Service Design/Build/Remodel Company. Residential and light commercial. 41 total employee's. Carpenters and painters on staff. Complete paint shop for retail and wholesale off-site finishing of cabinets, millwork, doors and windows. Services entire 7 county Metro area.
Business highlights
Emergency services offered
42 years of experience
Services we offer
Additions, Bathrooms, Design/Build, Exteriors, Full Service "Express" Remodeling, Interior Remodels, Kitchens, Paint & Coatings Department, Residential Remodeling, Small Jobs.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.723 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 4% | ||
| 13% | ||
| 0% | ||
| 0% |
Showing 1-23 of 23 reviews
Tom K.
Nov 2017
Quick service to remove damaged material and close in garage with plywood. Them timely rebuild.
Cheryl B.
Jan 2017
unknown
TAMMY D.
Sep 2016
Went great - everyone that worked on the job were easy to work with, responsive and professional. Cherie, our designer, had great ideas and really helped us make design decisions. Nate, the main carpenter was also awesome. He was easy to work with and did superb work. I would not hesitate to recommend them to anyone and would hire again
Stu B.
Jul 2015
The people we worked with were very professional and skilled at their respective roles. Cherie, the designer gave us design options and budgetary impact associated with the choices. Mark, the on-site lead kept us informed and always made sure he let us know what was next and that he understood our expectations and we understood his. All including Aaron, the project coordinator, communicated well with us and made sure they understood our needs. There was never any contractor bad attitude about details. We may well have annoyed the h*** out of them, but they sucked it up and made sure our concerns were addressed. Of course they didn't roll over on every item, but they made sure we were satisfied with the outcome at the end of the day.
Response from Murphy Bros Designers & Remodelers
"(member name removed), thank you for your honest review and thoughtful analysis. We are always concerned about making sure expectations with clients are realistic and understood by everyone involved. And, as you mentioned, there are times when we do “push back” by raising concerns, but we do so only to protect our clients where aesthetics, functionality and value may be at risk. I’m glad your experience was so positive. Tom Myrick Director of Marketing & Client Relations"
Karen E.
May 2015
They did not cover furniture initially, so the furniture ended up being filthy from dust generated from putting in the new flooring. When I asked why the furniture had not been covered, I was told they usually do, but in my case, they hadn't. I had to pick out stain color 3 times because they did not keep track of my choices, and then they still ended up installing the wrong color trim (white instead of brown stain). The paint job was poor. The painter tried to get out of painting inside of the closets. He ended up not even doing one full coat in the closets as the old color shows through in some spots. There were other painting issues as well. I was told the quality of my walls was not good, thus the poor painting result, yet the prior paint job did not look bad. The whole experience was not a pleasant one, and while they tried to make up for some of the deficiencies on the project, I don't feel that they did enough to make up for all of the problems. I think that the cost of the project was excessive considering the results.
Response from Murphy Bros Designers & Remodelers
"As the owner, I appreciate (removed member name) concern and do apologize for an experience that was not our normal client experience. A new but "experienced" project manager who had been running his own remodeling company for 7 years came on board with all the right credentials and kept reporting that internally that everything was great, when it was not. He was soon released and I am truly sorry about the early lack of project managers attention and extended timeline as this is definitely not our normal experience. Our normal client experience can much better be evaluated at www.guildquality.com Regards, John Murphy, Owner"
Stephen L.
Apr 2015
unknown
Vince O.
Jan 2015
They were very knowledgeable and they do things the right away. They don't take short cuts. They were quick, on time and easy to work with.
Gehry S.
Oct 2014
unknown
Sarah B.
Jun 2014
Since we were doing 3 bathrooms. It took a while especially the plumbing . The plumber left quite a bit of mess which the lead carpenter cleaned up. The plumber did not connect the master bath toilet correctly so we had a leakage into our kitchen. Also the plumber left a piece of equipment in the floor of the bathroom which was found when they took down part of the kitchen ceiling to fix the leak. The rest of the subcontractors were very good especially the tile people. They did an amazing job on the tile work.
John K.
Sep 2012
Very happy with the project and quality of the work. Workers were pleasant, efficient and professional. Having never undertaken a similar project I really appreciated the assistance I received from John Murphy in designing the project, picking materials and colors, etc. He actually made it kind of fun. I would definitely recommend this company to anyone considering a remodeling project.
Jane M.
Apr 2012
Very well. They were helpful in the selection of the tiles and were neat, clean and quick.
Wayne T.
Nov 2011
I really liked the way they put the cabinets in. The guy was very precise. He was right on. He did a good job. Everything was level. It's really nice. We have lots of outlets. They also worked really hard on my sink. At that time he had done a lot of country sinks. Each sink is done individually. So, they had to do the cabinetry around it. He did a really good job on the install and working with the sink. They didn't make the cabinets - they installed them. They are a good company. They were recommended to us and they did a fine job.
Judith C.
Sep 2011
The project went exactly as planned.
The demolition of the existing kitchen began as planned and the project completed before the contracted completion date. The site superintendent from Murphy Bros coordinated all activities with other crafts and subcontractors as needed. Murphy Bros's sub contractors and vendors were all capable and professional. The quality of the sub-contractor and vendor work was excellent. The sub-contractors seemed to know the scope and schedule for the project. The arrived ready to work and their work was completed without delay.
The quality of all the work was excellent and there was very little rework. The inspections by city inspectors all were completed without a hitch.
The designer remained active during the project double checking to see that things were going as planned and clarifying any design issues. She was available to assist in picking out accessories such as light fixtures. She was available to review any possible changes that were considered and worked with us to evaluate a change from design, cost and schedule perspectives. Communication via e-mail or phone was fast and easy.
We stayed in our condo throughout the remodeling project. We maintained use of the refrigerator and microwave oven. All of our requirements were accepted and worked around by Murphy Bros.
We are now enjoying our newly remodeled kitchen and the improvements that we desired.
We will certainly recommend Murphy Bros be considered for similar work and will certainly talk to Murphy Bros when we undertake another remodeling project. The team formed between the designer, ourselves, and the construction group led to a successful remodeling project, meeting everyone's expectations, and a great kitchen.
The demolition of the existing kitchen began as planned and the project completed before the contracted completion date. The site superintendent from Murphy Bros coordinated all activities with other crafts and subcontractors as needed. Murphy Bros's sub contractors and vendors were all capable and professional. The quality of the sub-contractor and vendor work was excellent. The sub-contractors seemed to know the scope and schedule for the project. The arrived ready to work and their work was completed without delay.
The quality of all the work was excellent and there was very little rework. The inspections by city inspectors all were completed without a hitch.
The designer remained active during the project double checking to see that things were going as planned and clarifying any design issues. She was available to assist in picking out accessories such as light fixtures. She was available to review any possible changes that were considered and worked with us to evaluate a change from design, cost and schedule perspectives. Communication via e-mail or phone was fast and easy.
We stayed in our condo throughout the remodeling project. We maintained use of the refrigerator and microwave oven. All of our requirements were accepted and worked around by Murphy Bros.
We are now enjoying our newly remodeled kitchen and the improvements that we desired.
We will certainly recommend Murphy Bros be considered for similar work and will certainly talk to Murphy Bros when we undertake another remodeling project. The team formed between the designer, ourselves, and the construction group led to a successful remodeling project, meeting everyone's expectations, and a great kitchen.
Robert B.
Jul 2011
The price was good. The work went really well. They were very knowledgeable designer and good collaboration. They were very friendly and professional.
Judith C.
May 2011
It is not complete.
Tammi K.
May 2011
I would absolutely recommend them to anybody. They were on time and very professional. Most importantly, I was happy with their work.
Susan T.
Apr 2011
Murphy Bros. performed remodeling and repair work to my husband's former home to prepare it for sale. We could not be more satisfied with the professionalism and level of service of John Murphy and his team. With respect to our initial consultation, we were provided prompt service and a reasonable estimate for the work. We were also given many options to pursue and informed of how those options would impact our overall budget. Murphy Bros. finished the basement by installing a large walk-in closet, drywall, lighting, carpeting and painting the finished room. It was beautifully done and nearly convinced me not to sell the house! Murphy Bros. also repaired some ceiling cracks and smoke damage in the ceiling of the remaining house. It was impossible to see where the repairs were made and the ceiling of the old house looked like new. Throughout the process, we were not presented with any change orders and were given a high quality of work at the price we expected. I have recommended Murphy Bros. and Stone Makers of MN, an outdoor hardscape company also owned and operated by John Murphy, to my friends and colleagues. I have received nothing but positive feedback from those who have chosen to work with John and his team.
Jane M.
Apr 2011
One year previous to this we had Murphy Bros. redo our kitchen. We were so pleased that a year later we had them back to do the bathroom. Cherie was once again our designer and she helped us navigate through the complex selection of tiles, faucets, tubs, etc. Once again she broke it all down into smaller pieces for selection and that made it easier to move ahead on a timely basis. I can only say good things about everyone we worked with. They were neat, on time and always kept us up to date on the time line of when each step would be completed. We had an issue with our mirror selection that was not their problem - I chose a company that kept telling me my mirrors would be in and they took 6 weeks past the promised date. Murphy Bros. installed temporary mirrors and when the new ones came in, they came back out and rehung what should have been there. This was above and beyond the scope of what the project called for. But I had no confidence in the mirror company so Murphy hung them for me instead - as a favor. I have kept in touch with the company and whenever I have a question, I get an email back the same day. I am so pleased with all of their work and the wonderful people we worked with. I will have them back again for whatever project comes our way.
Jane M.
Apr 2011
This was our very first large scale project and I found this company to be absolutely wonderful. There was so much to navigate through - appliances, flooring, center island, lights, fixtures - I was overwhelmed. But Cherie had a way of breaking it down into manageable pieces and bit by bit it all was selected and came together. They were never late, they were very neat and very responsive to my emails, questions and any concerns I had. I would email Cherie or Aaron in the early morning before work, leave a key if they needed to get in and when I came home that very day, whatever I had requested was done. They did a great job of containing all the dust from having to bust up a ceramic floor and made having a gutted kitchen for 2 months as easy to live with as possible. The kitchen is beautiful and everyone comments on how it turned out. We were so pleased that a year later we did our master bath and used Murphy Bros. again. They were that good.
RENAE T.
Apr 2005
THE 'HANDYMEN' THAT CAME OUT TO WORK WITH US WERE ALWAYS ON TIME AND PLEASANT. THEY WERE AVAILABLE ON THE WEEKEND WHEN WE STARTED DIGGING FOR THE EDITION TO ANSWER QUESTIONS. SEEMS LIKE ALL OF THE SUBS LIKE WORKING FOR M.B. RENOVATION IS MESSY, YET THEY KEPT THE MESS TO A MINIMUM. BUT I WOULD NOT USE THEM AGAIN. THIS COMPANY WAS THE MOST EXPENSIVE BID. I CHOSE THEM THINKING THEY WOULD BE THE MOST PROFESSIONAL, BUT FOUND THEY WERE NOT. FAULTS - THEY RECOMMENDED A SALES REP/SHOWROOM THAT I MADE AN APPT. WITH, THAT DIDN'T SELL THE PRODUCTS IN MY BID. THE MANAGER OF MY JOB WAS ALWAYS LATE FOR OUR MEETINGS, AND NEVER GAVE ME ADVANCE WARNING. THEY SEEMED TO LACK KNOWLEDGE OF WORKING WITH OLDER KITCHENS, I ENDED UP SPENDING AN EXTRA $1000+ ON HINGE WORK THAT I FEEL THEY SHOULD HAVE KNOWN OF AT THE START OF THE JOB. I HAD TO CALL OTHER PROFESSIONALS TO VERIFY INFORMATION FROM MB(IE CODE, CABINET ISSUES..)NOTICED DIFFERENT QUALITY OF WORK FROM DIFFERENT CARPENTERS. JOB TOOK MUCH LONGER THAN PLA
Response from Murphy Bros Designers & Remodelers
"WHILE THE MEMBER HAS SOME VALID POINTS, IT IS UNFORTUNATE THAT SHE DECIDED TO POST THIS COMMENT NEAR THE END OF HER PROJECT BUT WHILE IT WAS STILL BEING COMPLETED. WE DO TAKE ISSUE WITH THE DESIGN COMMENT AS WE DO HAVE EMAILS TO THE MEMBER THAT EXPLICITLY POINT OUT THE DESIGN CHALLENGES THAT SHE WRITES ABOUT AND OUR RECOMMENDATIONS TO FIX THEM PRIOR TO THE JOB BEING STARTED. AS THE PROJECT WAS ALREADY NEAR THEIR STATED BUDGET, SHE ELECTED NOT TO PURSUE OUR RECOMMENDATIONS AS THAT INVOLVED INCREASING THE SCOPE AND COSTS OF COMPLETING THE PROJECT. OTHER THAN THE DESIGN CHALLENGES THAT THE OWNER ELECTED NOT TO ADDRESS, THE FIT AND FINISH OF THE PROJECT WAS STELLAR. FOR 2 YEARS AFTER THE PROJECT WE FOLLOWED UP AND KEPT IN TOUCH WITH THE MEMBERS PER OUR PROMISE TO OUR CLIENTS."
CARL Z.
Mar 2005
THERE CHARGE WAS MORE THAN DOUBLE THERE ESTIMATE. THE WORK WAS FINE.
Response from Murphy Bros Designers & Remodelers
"UNFORTUNATLEY, THIS OWNER FELT THAT AFTER SHE APPROVED A FIXED PRICE FOR A DEFINED PROJECT THAT SHE PRE-APPROVED, THAT SHE COULD WRITE THESE COMMENTS. 14.5 HOURS COMMITTED TO THIS PROJECT TO DEFINE, STAGE, PICK-UP MATERIALS, DO WORK AND CLEAN-UP. PLUS MATERIALS PROVIDED BY US FOR PAINT AND REPAIRS. $795 IS TOO MUCH? NEARLY ALL OF OUR 1000'S OF OUR PAST CUSTOMERS WOULD DISAGREE. WE HAPPILY PROVIDE AN EXTENSIVE PAST CLIENT LIST!!"
HELEN P.
May 2004
THEY WERE JUST WONDERFUL. THEY REALLY WORKED WITH MY IDEAS. THEY ARE A HANDS ON COMPANY. THEY STATE EVERYTHING IN THE CONTRACT AND IF IT IS IN THERE YOU CAN BE SURE IT WILL BE COMPLETED AND THEY WON'T DO SOMETHING IF IT IS NOT IN THE CONTRACT. THE CARPENTER THEY USE WAS JUST GREAT AND VERY PATIENT. I WAS ALSO ABLE TO HIRE OTHER CONTRACTORS TO WORK WITH THEM AND HAD NO PROBLEMS DOING SO. THE WHOLE PROCESS WAS AMAZING. THEY HAVE BEEN WITH US SINCE NOVEMBER.
Homeowner
Sep 2001
THEY WERE VERY GOOD.
Response from Murphy Bros Designers & Remodelers
"unknown"
Licensing
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FAQ
Murphy Bros Designers & Remodelers is currently rated 4.7 overall out of 5.
Murphy Bros Designers & Remodelers accepts the following forms of payment: CreditCard
Yes, Murphy Bros Designers & Remodelers offers free project estimates.
No, Murphy Bros Designers & Remodelers does not offer eco-friendly accreditations.
No, Murphy Bros Designers & Remodelers does not offer a senior discount.
Yes, Murphy Bros Designers & Remodelers offers emergency services.
No, Murphy Bros Designers & Remodelers does not offer warranties.