Midland Heating & Air Conditioning

DO NOT USE midland heating and air! They have been nothing but trouble since the beginning between sloppy install (pvc cement dripped everywhere, including the floor, condensation pump, and my water softener). They tried blaming my electrician for hooking up the electrical wrong....the unit never worked after electrical was connected, they had their installed guys come out and yea no it doesn't work (no kidding I told them that multiple times on the phone). They then sent me a 480$ bill with out even a phone call saying that my furnace wasnt hooked up write. I had my electrician come out multiple times to prove them wrong, finally they sent out a repair tech and found that the circuit board was wired wrong from the factory, he had to swapped some wires around and add 2 wires to make it work. Then after few days of it running it started to sound like a box of rocks rolling around inside of it. I called them out and they said there is nothing wrong with it and charged me 148$, since it was just my wife home she just payed it and did know what else to do. So now i have a noisy furnace and a company that doesnt care about their customers. DO NOT USE THIS COMPANY!

A new furnace was installed along with a central air. Everything was installed and the first service call we had they found the manual was left in down by the furnace blower. just had service person out to look at the air and was charged a 150.00 for a service call which was not stated at time of call for service we were told we had a 10 year warranty on both furnace and air Service people were great

I sent an email on Sunday nite & received a call early Monday morning. Scheduled an appointment for Wed 2-5 time frame. Jeff showed up early,had the part on the truck & the heat was up & working within 1/2 hr. It was a great service!!

Pricing seemed fair and the guys who did the installation were friendly. Response time via phone and email was quite slow so everything took much longer than expected. They left a big hole in the exterior of the house (we could see plants and sunlight from our basement) which they returned to repair. They did not level the ground appropriately so the AC sits quite low and puddles form around the bottom (I'm not sure if leveling the "pad" would be a reasonable expectation, but it seems to me to be a part of ensuring the function of the unit).

Excellent!

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