In the process they tore 5 lilac bushes, ripped a piece off of my driveway, dented my siding, and tore some siding off my house. They narrowly missed bringing down the electrical wires as well. When we called to speak with Feddy, Laura hung up on us. The lack of professionalism is astounding. Freddy is charming. That is about the extent of his professionalism. Terrible job and terribly expensive experience.
Description of Work: They trimmed a tree.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$380
Mark H.
09/2016
2.0
tree service
 + -1 more
In the process they dropped a long section of branches several inches in diameter on the roof of our garage, tearing up shingles in several places. (Most of the cuts were only partly controlled: they ripped off the tree sections from an adjacent tree, but had no control over the swinging sections. Had they used a second rope they could have controlled the fall of the sections and prevented swinging. ) They were responsive in taking responsibility for the damage, and agreed that our roofer would be paid by the homeowner and deducted from what was paid to them. In that sense I have no complaint. I do think that the problem was unnecessary had they used better and safer methods.
Description of Work: The work was on a neighbor's tree. They were removing a large (approx 40') tree that near our fence, deck and garage.
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
4.0
Matthew O.
05/2015
5.0
tree service
 + -1 more
Freddy and company removed an old dead birch from the front yard for about a third of the cost of the other companies that provided estimates. He has another guy that does stump grinding for him that you may have to work with separately, but he was able to quote the work.
Description of Work: Removed large dead tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James H.
03/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Removed two spruce trees, everything hauled away and excellent clean up! Would highly recommend and definitely use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
julie O.
12/2014
5.0
tree service
 + -1 more
unknown
Description of Work: Removal of two very large trees that were planted too close to a building foundation, and the removal of a line of scrubby hedges long the sidewalk. They carefully removed both large trees without damage to the house. and then cleaned the roof and gutters of debris. Cleaned up and removed all branches and most of the sawdust. We had a separate company remove the stumps.
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Service Categories
Tree Service
FAQ
LAURA HANSON'S QUALITY TREE is currently rated 3.6 overall out of 5.
No, LAURA HANSON'S QUALITY TREE does not offer free project estimates.
No, LAURA HANSON'S QUALITY TREE does not offer eco-friendly accreditations.
No, LAURA HANSON'S QUALITY TREE does not offer a senior discount.
No, LAURA HANSON'S QUALITY TREE does not offer emergency services.
No, LAURA HANSON'S QUALITY TREE does not offer warranties.