Houle Insulation Inc

Todd is amazing. He came to give me an estimate and found the leaky window in my basement that was causing cold air to be the problem for my kitchen sink/plumbing. He suggested I caulk myself and was so pleasant. It was totally free and they did not need to do anything. I offered to pay him for his time and expertise, he said NO. So great to have a company like this. Believe me, if I ever need some real work done, they are the people I would hire!!

These guys are the best. My 100-year old house never had much insulation in the attic and after a problem with ice dams in 2019 I decided to get the attic insulated. Houle was on the list of CenterPoint-approved contractors. They came when they said they would, did the work quickly, explained what they had done and cleaned up. They processed my rebate application for me too. My heating bills noticeably dropped last winter, and now that it is warm my house has stayed cooler longer. This summer, I had some water damage on a bedroom ceiling and wondered if the insulation work had somehow disconnected a pump for the AC unit in the attic. Houle sent techs out the same day to check. It turned out the pump had died on its own. The two techs took the time to do their own investigation of what the problem was, and did so cheerfully. Houle stands by their work and takes customer service seriously. I am impressed.

Exactly as the same as the first time I air sealed my attic in my previous house. Last year when we decided to sell our house I was inspecting my house as I would have if I was purchasing it. I noticed a small (1/4") gap between the master bathroom vent fan grill and the ceiling. I could not adjust it. Upon further inspection I realize it was because the foam that was installed when my attic was air sealed had expanded creating the 1/4" gap. I had that work done two years prior by Houle Insulation. I contacted Arne and inquired if he had any suggestions. His only suggestion was that he would correct the problem. Two days later he had two workers in my attic correcting the issue. Just like the first time, they were prompt and cleaned up after the work. I offered to pay, he would not have it. He said he should have noticed when the job was originally completed two years prior. There was no discussion or haggling, he simply said he would correct it. As impressed as I was with the lower energy bill, I was more impressed with how he and his team comported themselves. Also my house was more comfortable because the temperature was more uniform within my house. This year when we moved into our new house, built in 1992, the first thing I did was call Arne to air seal the attic. My choice of whom to hire for air sealing my attic was a no brainer, Houle Insulation. They also performed a blower door test. They also sent in all the information required for me to receive an energy rebate from my utility company. The best recommendation I can make is that when I decided to air seal our new home the first person I called was Arne. He made a wise decision to correct what needed with correcting without any questions. He did what should have been done, and therefore he got my repeat business and I was happy to give my business to him!

Professional work. Responsive to questions. Respectful preparation of the space into attic. Excellent cleanup. $500 center point rebate from price below.

I can't really speak to the quality of the work yet - I haven't really noticed a difference. They guys who did the work were perfectly nice. I used this company because they were on the approved list for the insulation rebate. They were the most expensive quote I received, but with the rebate, I made it work. It took a long time to get the work scheduled, I took the day off work when the date came - it was confirmed (twice) then cancelled, day of (for bad weather that was in the forecast). Needless to day I was really upset. When the bill came, I asked for the credit card charges (yes, they do that) to be waived for the cost & inconvenience the cancelled appointment cost me, but was denied.

They explained what they would do and how they would do it. They were very professional. Taped off the area they were working in so whole room didn't get insulation and dust all over. They were done before I expected it and cleaned up everything . Would use again and would recommend them to others.

After a snafu where roofers covered over our bathroom vents we needed to be sure that issue was fixed as well and upgrade our attic insulation. Todd's consultation was very educational . He gave rationales for all of his suggestions. It did take a long time to get the work done. We had the proposal done Mid March and work was not done until end of May ( NOT related to our availability) . They cleaned up well afterwards. Of course we will not know the full impact of the upgrade until next winter when we can see if ice dams recur .

I want to thank Arne and his crew from Houle Insulation Inc for the fantastic job they did on the removal and installation of insulation in my attic and basement rim joists. First off I got bids from at least 6 different vendors and all of those were rated high and were Xcel certified for rebates. One of them (I won’t name, but they specialize in “green” foam insulation) didn’t even inspect the attic area and just wrote down 2 prices, on company letterhead, one of the attic, and one for the basement rim joists for a whopping $9200 and said if I agreed right then, he’d knock off $1000. The other 5 were MUCH better and had similar quotes for the work to be done. Arne was by far the best one I had dealt with, and gave the most informative feedback on the work that needed to be done. Houle’s quote wasn’t the lowest, but after going over the other 2 that were in contention, Houle’s was the best. It took a few weeks to get on the schedule, but the day of the project they were here promptly and got right to work. I had insulation removed so a dumpster was delivered the day before and boy, did they need that. All insulation was removed from attic and basement rim joists. They took the time in advance to put down drop cloths and plastics to keep my home as clean as possible given the messiness of the job. The insulatanin and old chutes were removed, new larger and more in quantity were installed. The attic decking was air sealed and cellulose was blown in to get my R-value to 60. In basement the “pink” fiberglass was removed and it was foam sealed to R21. The previous insulation was “good” but I can’t believe how noticeable it has already been. During the last heat spell, the upstairs just radiated and maintained the heat so cooling naturally or with AC was a challenge and the temps on main level would be 5+degrees different. After Houle’s work, the upstairs no longer gets as hot and the temps are balanced and with AC on I can get the temps even to a degree, and it stays that way, don’t need to run the AC as often. I can’t wait to see how it will be when I have to run the furnace. In closing, there are at least 2 other companies in the Metro that I would consider to insulate my home, and even those 2 spoke highly of Houle Insulation Inc, and you will too if you need their service.

Everyone we met was very kind and since there was a mixup with the utility company, Arne even came back a second time to conduct a blowdoor test. We really appreciated their understanding and professionalism!

Great, Todd made some excellent suggestions at no cost to us.