Heaven Scent Home Cleaning LLC
About us
Professional. Reliable. On-Time. Bi-weekly, Monthly, One-Time All cleaning supplies & equipment provided. We have over 20 years of experience providing quality service We have 9 well trained employees we do not use subcontractors.$20.00 Off initial service for all Angie's List Customers. We are a very detailed and professional cleaning service. Customizing for each client based on their needs. We will provide references upon your request.
Business highlights
Services we offer
Cleaning - dusting, bed making & organizing, straightening, vacuuming
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
15% | ||
8% | ||
2% | ||
2% |
"Thank you for your great review and thank you for using our services!"
"This was a sight unseen quote which I did explain to the client that it MAY be Subject to Change! The condition of the home warranted the extra charge which was assessed by my team at the time of arrival. We are always fair and never attempt to charge above what is needed. The client refused to pay I tried to explain due to the 3 dogs and 1 cat dander etc... He refused so we proceeded to clean but will not be taken advantage of by a client that clearly knew his homes condition warranted the extra charge. But REFUSED TO PAY!"
Scheduling was not smooth but the owner was professional and accepted responsibility. I appreciated that.
Overall, the women that came into my house were professional and quick. I did find some furniture that was not dusted but, maybe they ran out of time...
Overall, I'm happy with the help they provided me.
*Note* I can't recall the exact date or amount so, I estimated.
"We really appreciate your continued business and The Big Deal gave us a opportunity to win your business and we thank you for this great review!"
"We appreciate you purchasing our Big Deal! and Thank You for this Great Review!"
"Thank you so much for the Great Review! We strive to provide quality service and I am glad we met your expectations!"
"We appreciate your Great Review! and Thank you again for purchasing our Big Deal!"
"Thank you for the GREAT REVIEW!"
"Thank You Soo Much For The Great Review!!"
Robin runs a tight ship - she was the lead on most of the cleans except when she wasn't able to make it. She also brought the same team members each time (to the best of her ability) to ensure consistency between cleans. Their scheduled arrival time was 8:30 a.m. but in reality it ended up being sometime between 8:30 and 9, though they normally finished up by 10 or 10:30. I worked from home while they were over to answer questions and make sure my two cats were not in the way.
Some months some details were missed, but were easily rectified with an email to Robin, who would make sure the team addressed the issues the next time. Having HSHC gave me peace of mind and sanity. It was also a good reason to pick up the junk that accumulated throughout the house each month, because their cleaning is more efficient when surfaces aren't littered with junk (though they will clean around it and pile/organize things if asked).
Licensing
State Contractor License Requirements
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