About us
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
5.09 Reviews
Showing 1-9 of 9 reviews
Karen S.
07/2020
computer repair, computer training
 + 0 moreMelissa had problems accessing my computer. After numerous failed attempts she worked out a brilliant workaround using Zoom. I was prepared to reschedule, but she assured me that she wouldn't charge for the time it took to resolve the connection problem. She was true to her word, and I feel that I got my money's worth for the session. I would highly recommend Melissa, and I would hire her again. She is very knowledgeable and congenial.
Description of Work: I needed help organizing files and troubleshooting a sluggish Microsoft product
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Nicole C.
07/2020
computer repair
 + -1 moreAmazing. Melissa is wonderful. Well worth her service fee. I can’t recommend her enough.
Description of Work: Email issues with MAC
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Louise M.
01/2018
computer training
 + -1 moreOutstanding. She is patient, reliable, flexible, and exceptionally attuned to my individual needs, limitations, and goals.
Description of Work: Instruction in basic computer skills, particularly Word, but email as well, with the possibility of editing and proofreading.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Miranda G.
06/2017
computer repair, computer training
 + 0 moreMelissa was very helpful and non-judgmental. She helped me over the phone and in person.
Description of Work: I needed to get my printer attached to my computer, having failed to do it myself.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
douglas E.
11/2016
computer training
 + -1 moreexcellent very knowledgeable easy to work with a very pleasant 2 hours with her. cost i thought was very reasonable.
Description of Work: set up ebay to sell two cars at auction with pictures.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$40
Cathleen B.
08/2016
computer training
 + -1 moreMelissa Gray (proprietor of Cyber Therapy) has always been extremely helpful no matter what the problem. She is quick, thorough, methodical in her troubleshooting, and willing to explain very clearly (but NOT talking down to you) the problem and her solution(s), if you want the details. If not, she just goes about her work and fixes things, quickly. Perhaps her greatest asset (in addition to her awesome technical skills) is her ability to bring calm to frazzled nerves. If you are like me and find technology problems to be the most infuriating kind, she is definitely your best choice. Whenever I have called upon her for help, her very presence can drop my blood pressure by 20 points or more, before she even starts work. Whether you are a home user like me or a small business owner, you cannot go wrong choosing Cyber Therapy for solutions to your technical problems.
Description of Work: At various times I needed help with operating systems problems (Windows), software conflicts, network troubleshooting, equipment and software selection, software installation and basic training, smartphone usage and apps, including linking it with my computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
betty D.
07/2016
computer training
 + -1 morefantastic Melissa was so patient with my limited skills. I learned an amazing amount of computer skills in a short time. I would recommend her company with 5 stars!!!!!!!!!!!!!!
Description of Work: I needed help with a power point presentation for a client in Chicago. I am an interior designer that needed help in formatting pictures to create my power point.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Jill S.
07/2016
computer training
 + -1 moreMelissa was great! She was very knowledgeable and very patient. She's an excellent teacher and knows her way around Cyber Space and technology that access it! She also told me about free opportunities I didn't know existed.
Description of Work: Help with everything from printing my list of I-Tunes titles to setting up a new printer. In general, how to maximize my use of technology and software on that technology.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Jill S.
07/2016
computer repair
 + -1 moreAndre quickly and brilliantly fixed it remotely. I couldn't operate without him!
Description of Work: The speakers on my computer were not working correctly
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Contact information
by appointment only, Minneapolis, MN 55407
Licensing
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Training,
Computer Repair,
Website Design & Development
FAQ
Cyber Therapy is currently rated 5 overall out of 5.
Cyber Therapy accepts the following forms of payment: Check,PayPal
No, Cyber Therapy does not offer free project estimates.
No, Cyber Therapy does not offer eco-friendly accreditations.
No, Cyber Therapy does not offer a senior discount.
Yes, Cyber Therapy offers emergency services.
No, Cyber Therapy does not offer warranties.
Cyber Therapy offers the following services: Tutoring and skills building in software and hardware - both one-on-one and in a group setting, social media tutoring, research, tutoring in research skills, information literacy tutoring, website tweaking and content development. I am proficient with both PC & Mac.
Programming, computer repair.
Contact information
by appointment only, Minneapolis, MN 55407