Chipheads Computer Repair Shops

These guys are amazing! Very professional, clear, understandable and quick with their work. I appreciate their expertise when my computers are misbehaving. I'd highly recommend them to anyone who is looking to get their computers fixed for a reasonable cost.

Very well. The only glitch was getting the phone call when it was ready to be picked up. Their records indicated they had left me a message, but that wasn’t the case. As a result, I was without my PC 4-5 days longer than necessary. The work performed, however, was great.

Great and very fast.

Excellent!

It was bad. I spoke with one person when I brought the computer in, and a few other people as they were doing the work. Eventually, they told me the motherboard was destroyed. I had asked them to pull out the hard drive. Then I went in to pick it up. I'd had identity theft issues in the past. The owner told me that many different techs (?!) had worked on the computer, and that the guy who had thrown out my computer was on vacation and he was the one who knew where hard drive was placed. The owner said he'd 'tore the place apart' trying to find my hard drive, but would check with the guy who pulled it when he returned from vacation. I never received a call. When I called a week or so later when I thought the guy would be back from vacation, the owner said my hard drive never turned up. They didn't charge me. However, what is all the personal information that was on the hard drive worth? And ... why did they pass my computer around to multiple different techs? Each was nice to deal with, but I would NEVER bring any computer back there again - I want ONE person to follow the job through, not l0 ... and I still wonder where my hard drive is with all my personal info. I had to sign on for an ID protection plan after that happened - $l5 a month! The fee would have been $99, and the fee was comped when they lost the h.d. I would rather they returned my hard drive!

unknown

unknown

Their service is AWESOME!!!! Can't find another local, dedicated, professional, competent computer repair place than Chipheads. I'd bring all my computer repair work to them - you can't go wrong!

unknown

unknown

unknown

unknown

Great! Couldn't be happier with this company. They under promised and over performed - said it would be done in 3-5 business days, and it took 2. Very thorough, professional and worth every penny!

unknown

unknown

This is the second time I've used chipheads. The tech was very punctual, informative, and cost considerate. He determined that the problem was with the Comcast cable and made recommendations and I will follow up on that. I can recommend them to anyone.

I've found them to be very helpful.

unknown

unknown

This diagnosis was confirmed by another computer repair company. They were honest and helped me on the spot.

.

.

Outstanding service!

Sadly, the laptop was dead and because of its age and cost of repairs, Chipheads said it was not worth fixing.  They explained everything clearly, no multi-syllabic tekkie terms that left me wondering what they said. I asked them to offload the data onto an external drive and they did, no extra charge.  What I especially like is that they all listen and I've found their responses tailored to what I asked (what a concept!).  The next day I asked their advice on model of replacement laptop and they helped me make a decision.  I've recommended them to friends and they've thanked me as they were pleased with the service, too.

In a word, great!
After a great deal of research, I had created a list of most of the components I wanted for a custom-built computer to use with the X-Plane flight simulator program. Max, who is a flight simmer himself, offered advice to help complete the list. Then, after I had delivered the components to the shop, he built and tested the computer and installed the Windows operation system and the X-Plane program. He stress-tested the system to make sure it worked okay.
Considering how much time and money saved over building the computer myself--I'd never done that before--it was well worth the price. The system is working great, and when I had a followup question, Max responded to my email within a couple of hours.
Thanks, everyone!