Carlson Toyota

They will sell you a car in a new york minute but if you find a problem GOOD LUCK! I found some paint issues on my new Prius and have e-mailed the sales manager and general sales manager and not gotten any response. Also e-mailed internet sales manager (twice) and both times his response was "I'll talk to my boss" but guess what....still waiting for a response. All I want is for them to make things right, touch up the scratches and chipped paint.?

They consistently do speedy service. I don't have anything except for the oil change.

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It was free. The quality was very good.

I had to take it back to get some armoral coating put on it, whoever did that stole the money out of my ashtray. It wasn't much money, but I just found it to be rather disgusting.

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They're very professional. They test everything after they evaluated the car and talked to me before they perform anything. They gave you baked cookies.

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The price was great and they even honored the price I saw on truecar.com.  They really went out of their way to make me happy and were very professional.  I would use them again.

I would tell people to go when they have a lot of time. They're very busy.

I love everything, they are great. They are clean, professional, friendly, and punctual.

They were very good. They did just minor things. I don't care for the tire companies, we tried it once and was lousy. They provide great service and they have all kinds of amenities like cookies and coffee. They were very professional.

The vehicle came in as promised and they took their time to explain EVERY feature and option on the vehicle. They answered all questions and it felt like I was the only person getting a new vehicle . . . . they were very patient. It was an excellent experience.

I can depend on their service. One time I had smoke coming out of my car and I called them. He told me to bring the vehicle in and they recognized what the problem was. They do a good job at looking into any issues. I have even rented a car from them at a reasonable rate. They have always taken good care of me.

Carlson Toyota is an excellent dealership. They have great customer service and their facilities are fantastic. I purchased my vehicle there and have taken it back over the years for some general maintenance items, but mostly for warranty work. During this particular visit, they repaired some faulty parts that had been recalled, and also found that my water pump needed replacement. It was still under warranty, so I saved $250. I was thankful that they were proactive on this repair, in particular. They performed the work while I waited for about 1 hour. They have a great customer lounge areas with drinks, snacks, TVs and newspapers available to make the wait more enjoyable. Though they tend to be a bit more expensive on the service side when compared to some private shops, I would still highly recommend this dealership.

We have moved coast-to-coast twice in two years and stopped for service here each way when stopping to visit family. Carlson's has such a nice lobby it was slightly disappointing to simply drop off the car. Service was prompt and we have no reason to question its quality.

The sales person I worked with was Preston Buechler and he was very easy to work with. I was able to drive home with the new van that day. I set up an appointment the next week to have a trailer hitch and mud flaps installed. They offered me a loaner vehicle for use for that day. Both experiences were excellent.

I've had good luck with them. I didn't compare their prices, but it just seems like they take pretty good care of me which I appreciate. As far as I know they're fair.