Burnomatic Mooney & Ridler

The repair was fine, but it took the plumber 2.5 hours to get the part. We were billed 3 hours total for the job.

Great-2nd floor now maintains a comfortable temperature

They were very responsive and punctual. Answered all of my questions.

They were amazing. The plumbers were the best we've ever seen. They did great work. Professional. Courteous. Great communication. Responsive. I would hire them again in an instant. Their price was a bit higher than most BUT WELL WORTH IT! If your goal is to get what you pay for, they will exceed that. We thought the plumbing for our two bathroom renovations was going to be a pain given the other trades involved. Not so. They worked well with the cabinetmaker and electrician...in fact perfectly. Great work and great employees by a great company. Also, the woman who answered the phone in the office was wonderful. She knew everything and helped with any questions, scheduling, etc. Excellent too.

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Very well. Received a good assessment of an old boiler that was in our new house and now have a much better understanding of the issues and how to keep it running smoothly.

They were very nice and informative. It was a quick and easy fix and they even explained it as they went so that we could troubleshoot it ourselves in the future.

Burnomatic sent John to our house. Nice, knowledgeable, experienced guy who loves to explain the physics of how boilers work if you care to ask. John took multiple carbon monoxide and oxygen measurements at multiple distances from the boiler. He concluded that we do not need a new boiler. He recommended I reseal the collector for a modest cost at some point, but it was not urgent. Charge for his visit was $175. Advice: Call Burnomatic for a second opinion before embarking on an expensive Plumbing & Heating project, or just hire them outright.

After being told it would be challenging to drain our old steel expansion tank, and that we should purchase a new boiler for other reasons, we got a few bids for a new boiler. Greg came and thought there was no reason to replace our boiler, as long as we drained the expansion tank and placed a CO detector near the boiler to be cautious. We had Burnomatic drain the expansion tank and it took maybe 30-45 minutes, with no problems. The system has been operating great since then and we didn't have to spend over $6,000 for a new boiler when our current one works just fine. They were so honest and provided great service! Will definitely call them should we need any other boiler maintenance! Thank you!!

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Very responsive. Did what they were asked to do in a timely manner. Seemed reasonably priced

The installation and surrounding communications were great - clear communications and good work.
The tankless water heater had a defect - the manufacturers problem - and the Burnomatic team took care of it quickly with no cost to me.  
They will be my first call for all plumbing needs - already have recommended them to friends and family.

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The price was very good.

Boiler electrical unit was making noise. Called Burnomatic because they had installed the boiler new in 2011 (I think). Burnomatic said it was just out of warranty, but that particular brand relay switch had a history of problems so they would try to get it covered (otherwise it would cost $400!). Burnomatic successfully negotiated a replacement at no cost for which I am grateful. But I was astonished to see a $230 bill from Burnomatic for the first diagnostic visit and a 15-minute installatiion visit (after receiving a $50 good faith reduction - which I also appreciate). While the total price could have been far higher had Burnomatic not gone to bat for me, I nonetheless feel the price for installation was too high. That said, based on the quality of work on the initial installation and the follow-through with this problem, I do trust Burnomatic and will probably use them in the future (but not too soon, I hope!)

They accomplished the job when they said they would and left the area as clean as it was when they entered.

They did fine work.  I was disappointed, however, that they charged me for their travel time, to and from their shop.

Excellent.  The system has worked like a charm since he worked on the system.  He stayed and watched the system and checked all the pipes to be sure there were no leaks.
Getting the system working was no easy task.  Others have worked on the system and I have tried myself but it wasn't fixed until now.

We had boiler troubles which resulted in no heat! I called  Burnomatic and they were able to send someone out within 15 minutes(they happened to have someone finishing up a call nearby.) The repairman was at my home within 20 minutes of my initial call. The repairman was friendly and seemed knowledgeable. Came in and got right to work. The bill hasn't arrived yet so I can't comment on that, but scheduling was easy and the repairman seemed knowledgeable.

We'd called for service from another company twice, and both times they said they'd get back to us with a quote but never did. We contacted Burnomatic and received a call promptly and scheduled service. They arrived on-time, were very professional and friendly, and got the job done quickly. Now the radiator is working great. I just wish I'd called them first! 

At our old condo (4-plex) we used Burnomatic annually to clean and prep our furnace for winter. When it came time to replace our 90 year old furnace, we used them to install a new one.