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Builders & Remodelers Inc

Founded 1952 • With Angi since July 2001

4.3

(116) Verified Reviews

Business Details

Phone Number

Address

3517 Hennepin Avenue S

Minneapolis, MN 55408

Description

If you are considering an exterior home improvement project whether it be Windows, Siding, Doors or Roofing; Finding a quality, reliable contractor can be a daunting challenge. Builders & Remodelers wants you to know that our experienced staff has been serving Minneapolis and St. Paul homeowners

Verified Reviews

A few reviews for this pro...
Billy M.
1.0
03/09/2023
I would not recommend this company to anyone.
Description of Work
10 replacement windows.
Category
replacement windows
Don M.
4.0
07/02/2021
Great pricing on the windows and the product was superior to others we reviewed. Installation went well and the installers were meticulous in getting the windows installed in a timely manner. Upon completion, the installers cleaned up all debris and made sure everything was completed and working.
Description of Work
Replace windows
Category
decks, replacement windows
CAROLYN P.
5.0
02/25/2021
The installation crew was fantastic. It took longer to get the windows in due to pandemic supply challenges but I felt they kept me informed about the delays.
Description of Work
new windows and siding
Category
siding, replacement windows
thad H.
2.0
12/04/2020
After paying them a downpayment and having the work scheduled I requested a change to scale back the project. They held firm to their policy of charging me for most of the work that would have been canceled, so I went ahead with the original scope of work. I was told one reason for this was because they had already ordered materials, but then they later offered that they could use a different color which means the materials were never really a factor. Then they used oversized downspouts where I had specified standard. They disputed this and presented me with an altered version of the project specification to support their claim. I responded with a copy of the original estimate with my signature and initials indicating the right sized downspouts. After several weeks they changed the downspouts, but the installation was sloppy with two of them not being straight. Unfortunately, I was unable to inspect their work personally before making my final payment. The only reason I am giving them 2 stars over 1 is because the crew did a good job with the soffit and cleaned up well afterwards.
Description of Work
Replace rain gutter and soffit.
Category
gutter repair
MARGARET M.
5.0
05/23/2020
Builders and Remodelers were great to work with. All their staff and the crew who did the work were top notch! We'd use them again in an instant.
Description of Work
Replace gables, soffits and fascia on a 1952 house.
Category
siding, home builders
Laura S.
5.0
04/05/2020
excellent, the roof work required additional work so the bid was too optimistic, but I was okay with the revised property.
Description of Work
garage roof and storm window replacement
Category
roofing, replacement windows
Charles R.
3.0
01/17/2020
The installation done by a third party contractor went fine. However after I sent payment it was misplaced within Builders & Remodelers office and I was accused of failing to send it. Their book keeper failed to return two calls I left and had the temerity to send me a bill while they had my check all the time. They finally "discovered" it. I do not appreciate such incompetence and will not use them again.
Description of Work
Door replacement.
Category
doors
NANCY B.
5.0
05/31/2019
Very good, they explained everything very well, respectful of the property, polite, professional.
Description of Work
They replace a large window, they put in sockets and seesaw in the siding of the house . And hook up the exterior lights.
Category
home builders
Renee W.
5.0
05/03/2019
We've been nothing but happy with our new windows. From Andrew who came to inform us on the choices to the crew who installed them and everyone in between, it has been a great experience. I would recommend Builders and Remodelers with no hesitations.
Description of Work
New Windows
Category
replacement windows
Shari B.
1.0
04/23/2019
Rep came out on 4-12-19 and we discussed adding a window in the vault of our home for more light. It's now 4-23-19 and we have not had a phone call or text with any sort of quote. No communication at all! Very, very poor customer service! With all the companies out there, Customer Service should be the #1 priority!
Description of Work
Wanted quote to install window
Category
replacement windows
Adam N.
5.0
04/12/2019
Very well, all done in 1 day! Installed new 4’X6’ window into new opening to let light into a dark living room.
Description of Work
New construction window install
Category
replacement windows
Steve D.
5.0
02/15/2019
Great experience working with this team from sales to installation on a new front door. The quality of work and the look of the final product exceeded our expectations. Will definitely use Builders and Remodelers again.
Description of Work
Front door replacement
Category
doors
Jon B.
5.0
01/19/2019
Starting with Dan Douglas, salesperson, and continuing through the entire company (Ken, Noah, Ron, Michelle, and Lori), my wife and I were most pleased with our two phase outside remodel.. While the product was superior, the workmanship of Francisco and his crew on the siding, and Joseph and his crew on the roofing, was flawless. There were minimal surprises during the working period, the only ones being the continued high quality of installation. Highly, highly recommend. Dr. Jon & Jan Bathke
Description of Work
Siding and roofing on home and detached garage
Category
roofing, siding
DEBBIE P.
5.0
11/07/2018
We discovered very late in the season that we needed a new roof. We had to have the work done ASAP and Builders and Remodelers made that happen for us. Our crew was terrific - the lead guy had a terrible cold and just kept working. They were speedy and clean. I highly recommend this company.
Description of Work
REPLACE SHINGLES
Category
roofing
Chuck W.
5.0
10/25/2018
All windows in our house were replaced through Builders and Remodelers over a period of 3 stages. The first two stages had great install crews who did a fabulous job. The last crew seemed to not be as skilled but got the job done with a couple of issues that needed to be resolved. Builders and Remodelers had no problem taking care of these issues to my complete satisfaction.
Description of Work
Window replacement
Category
replacement windows
Greg B.
5.0
06/14/2018
Good experience. Craig was awesome. Windows took a little longer then expected and a couple of screens were damaged. Screens were promptly reordered and replaced. The Windows are very nice and high quality. Anderson and Marvin have nothing on these Windows and significantly less expensive. Well worth your time to look into these, they will sell themselves. Builders and Remodelers were a great company to work with. Install guys take great care in your home and are very neat and tidy.
Description of Work
I had 2 large windows replaced.
Category
replacement windows
Alisa L.
2.0
04/10/2018
In brief: Do not use Builders & Remodelers for your home improvement project. Communication is terrible and, I believe, prices are too high for the quality of the product / level of service. Here is the long, play-by-play: On Friday, October 13, 2017, I signed a $3,010 contract for Builders & Remodelers to install a new exterior door at my primary residence. I paid half down and was under the impression that the door would be installed in 4-6 weeks from the date of the contract (i.e., between November 10th and November 24th). As the four week mark arrived with no communication from Builders & Remodelers, I called the main office line, was transferred to and left Jason a voice message on 11/10; I received no return call. I called Jason on 11/14 and again did not receive a return call. Finally, I called again on 11/15 and Jason picked up his phone. I asked when the company planned to install my exterior door, noted that we were speaking on Week 5 post contract signing, and brought to his attention that I was under the impression that the door installation would happen within six weeks of the contact signing, which - given the upcoming Thanksgiving holiday - would have to be over the next few business days. Jason spent most of the conversation reprimanding me for my understanding, saying over and over again, in a sharp tone, that I never would have been promised a 4-6 week installation timeline given how busy they were. At the conclusion of the phone call Jason promised that he thought the door would be installed between December 4th and December 8th - the last possible week to stay inside his revised 6-8 week timeline - and that I would receive an advance call from the office to schedule the installation. The week of December 4th came and went. I received no further communication and began to wonder if I was ever going to get a new door. Finally on Friday, December 8th - eight weeks after signing the contact - I called Jason and left a voice message seeking clarity as to when the door would be installed. I received no return call that day nor on the following Monday. I called the office late Monday afternoon and expressed my frustration to the person who answered the phone. After taking a moment away, she got back on the phone and let me know that "I have great news. We just had a cancellation and we can install the door tomorrow (Tuesday).". I wouldn't be home so provided a lock box code and was told I would receive a call either when the installer arrived on site or when the job was completed. I did not receive a phone call on Tuesday. When I came home from work, the door had not been installed. On Wednesday (12/13), I called the office and explained the situation; the employee managing the phone either intentionally or inadvertently hung up on my as they went to transfer the call. I called back and was transferred to Jason; I went to his voice mail. Having no confidence that I would be called back, I called the office again and was transferred to Ken. I explained the situation and voiced my frustration with the communication. Ken conferred with someone and that confirmed that the door would be installed the following morning (Thursday). My wife was home for the day and when I spoke to her late morning on Thursday, no one had come to install the door. I called Ken and asked when the door was going to be installed. I was told that due to winter parking restrictions (one side of the street can't be parked on) the installer was unable to find a parking spot within "a number of blocks", so he had to go to another job. (Why didn't anyone call me to let me know?) I hung up and call my wife back, asking her to see if parking was available on the street. She took picture and only three cars were parked on the entire block. I called Ken back; he promised to have the installer return. Ken called me back a bit later (a first call from the company!) and said that the installer tried again still couldn't find a place to park. The door installation was scheduled for the next day (Friday). I was to receive a call when the installer arrived. I never heard from the installer, but the door was finally installed nine weeks after the contract was signed and post at least 10 persistent calls from me to Builders and Remodelers. However, the door was not wrapped as promised in the contract. I called back again and someone came out on Monday to wrap the door. Two weeks past and the door started to impact the top right portion of the door jam. I cursed the installation and called Ken again. He said someone would call me to schedule a time to adjust the door. The employee eventually came out and adjusted the door so that the top right impact stopped. It seems we finally have a functional door; though it's not perfect - as the door sticks on the bottom and seems to let in more cold air than it should. I shared the story above with Ken and scheduled a follow up conversation. After being told I was crazy (again), Ken did discount my job by $250. I don't think the discount is enough to justify the poor service and communication. Overall, I was extremely disappointed with my experience with Builders & Remodelers. I paid, what I consider to be, a premium price and assumed (and think I was told by the sales guy) that there would be a corresponding high level of service. I was sadly mistaken. It pains me to right a negative review about a family owned, local company, but let there be no ambiguity, I highly recommend you remove Builders & Remodelers from consideration for any home project.
Description of Work
Replacement of Exterior Door
Category
doors
Gayle M.
1.0
02/24/2018
Made an appt for 5:30 on a Friday. I work from home, and I did receive a call on Thurs but could not answer because of business. No message was left. I thought just confirming appt. No one showed. I quit work early to be ready for this appt. No follow up phone call, no show, no call running late or canceling. Nope!!!! As others have said in their reviews, the communication with this company is not good. I still wanted to give them a chance, but after this, no way. Communication and respect is top on my list. I will wait, I will interview more, and I will get my project done, just not with this company.
Description of Work
Met with and scheduled appt during the Mpls Home Imp. and Remodeling show
Category
gutter repair, roofing, siding, doors

Service Provider Response

We apologize for the inconvenience. We did call to confirm on 2/22/2018 at 3pm and 7pm and we did not hear back from you. Our scheduling manager did leave a message so not sure what happened. If their is anyway we can make it up to you let us know.
Brenda B.
4.0
12/15/2017
Work was good and down in a timely manner
Description of Work
New shingles aftet a June storm
Category
roofing
Michael G.
5.0
12/14/2017
Brian Smith just finished up with my new roof. I have never seen a guy work as had as Brian. The roof looks wonderful. If you need a new roof, call Builders and Remodelers, seriously.
Description of Work
Replacing the shingles on my roof.
Category
roofing
Wendy M.
5.0
11/01/2017
windows work well, price was expensive
Description of Work
windows replaced
Category
replacement windows
Steve G.
4.0
09/13/2017
It's bests and worst at the same time. Their promptness and getting it done on time that's an F. It took a year and a half, they could have built a whole house, it was just the exterior. The cost was high. I thought it was expensive. I originally had them do a lot. I changed something along the way. They told me I took off more than what I added, so my bill should be less because I took off way more than what I added. I got the bill, and I wanted an explanation of what was done. It's just too much money to say here is you bill. It was the dollar amount that they promised. I was expecting less since I took off more money. They did an excellent job putting it in. The end result was excellent. It did take them forever to put it in. They put a good product in. There was no reduction in dollars even though I took off things from the project. So, that was a little disappointing. I believe him when he said they lost $19,000 on the project. So, I got an expensive job for a low dollar amount. Overall, I did need it done immediately, but I'm still surviving. I would like to give them a "C", but it's so stunning and so beautiful, I'll give them a "B". It was little things that racked up in the end. I had gutters done, I had siding done, they redid the deck, I had to replace the deck. It's a very large deck.
Description of Work
Remodeling.
Category
remodeling
Belle G.
4.0
08/30/2017
The door is great and installation went well, but every meeting the employees were 30 min to 4 hours late. I was not impressed by the employees professionalism.
Description of Work
New patio door
Category
replacement windows, doors
Doug B.
5.0
06/10/2017
They did a terrific job, doing it one day. The only caution i would give to a prospective client is that if they use a front loader to drop the lumber--they may tear up part of your yard. I will be able to fix this next spring--but just a heads up that could happen. Very happy with the price, very happy with the quality of the work i would recommend them highly.
Description of Work
They put a outside my kitchen
Category
replacement windows
Laural H.
5.0
06/07/2017
It went very well! Punctual, professional and they were very concerned about doing the job correctly and in a timely manner. I would use them again!!
Description of Work
I had nine windows installed in my home.
Category
replacement windows

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    Offers Coupon

    General Remodeling
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    American Express, Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Residential & Commercial Lighting • Windows • Siding • Doors • Roofing • Soffit • Fascia

    Services Not Offered

    If, you have a question about our products or services. Please call and we will personally answer any and all questions.

    Frequently Asked Questions & Answers about Builders & Remodelers Inc

    How is Builders & Remodelers Inc overall rated?

    Builders & Remodelers Inc is currently rated 4.3 overall out of 5.

    What days are Builders & Remodelers Inc open?

    Builders & Remodelers Inc is open:

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 9:00 AM - 2:00 PM

    What payment options does Builders & Remodelers Inc provide

    Builders & Remodelers Inc accepts the following forms of payment: American Express, Check, Visa, MasterCard, Discover, Financing Available

    Does Builders & Remodelers Inc offer free estimates?

    Yes, Builders & Remodelers Inc offers free project estimates.

    Does Builders & Remodelers Inc offer eco-friendly accreditations?

    Yes, Builders & Remodelers Inc offers eco-friendly accreditations.

    Does Builders & Remodelers Inc offer a senior discount?

    No, Builders & Remodelers Inc does not offer a senior discount.

    Are warranties offered by Builders & Remodelers Inc?

    Yes, Builders & Remodelers Inc offers warranties.

    What services does Builders & Remodelers Inc offer?

    Builders & Remodelers Inc offers the following services: Residential & Commercial Lighting • Windows • Siding • Doors • Roofing • Soffit • Fascia

    Are there any services Builders & Remodelers Inc does not offer?

    If, you have a question about our products or services. Please call and we will personally answer any and all questions.