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BTS - Bostan Tile & Stone

Founded 2005 • With Angi since June 2011

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

2233 49th Ave N 140

Minneapolis, MN 55430

Description

Additional phone - (763) 443-0903.

Verified Reviews

A few reviews for this pro...
Barbara and Leonard P.
1.0
06/03/2011
They installed the seam at the sink and the next day there were 2 cracks. He replaced it just a foot over, right in the middle of the counter. The seam is jagged and the two halves do not match. One side is dark and the other is light. The lip of the counter should be 1.25 inches from the cabinet, but it is all over, and inconsistent. There are chips in the counter, and the undermount sink is not flush. He offered to re-do the job for an extra $1800, which we are not willing to pay.
Description of Work
They installed a granite countertop.
Category
countertops

Service Provider Response

We believe we’ve attempted to cooperate with the client within all reasonable limits. Due to a minor crack, we replaced the slab without any additional charges at all. This slab came from the same piece of granite as the rest of the kitchen, but this is all natural stone and we cannot be responsible for inconsistency in color. Yet, we still offered to provide the labor at our expense if the customer would like to purchase a new stone, which is obviously at a financial loss to us. Furthermore, the client had previously contacted the Better Business Bureau, who closed the case because they felt that our offer was reasonable, but that the customer was unwilling to cooperate. All other complaints were never mentioned before and when we spoke with them right after the second installation, they seemed happy about the rest of the work other than the discoloration, which, again, we explained happens with natural stone. Timka Bostan, vice president

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    Insured
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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Installation of counter tops, stone & tile.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about BTS - Bostan Tile & Stone

    How is BTS - Bostan Tile & Stone overall rated?

    BTS - Bostan Tile & Stone is currently rated 1 overall out of 5.

    What days are BTS - Bostan Tile & Stone open?

    BTS - Bostan Tile & Stone is open:

    Sunday: 10:00 AM - 6:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    What payment options does BTS - Bostan Tile & Stone provide

    BTS - Bostan Tile & Stone accepts the following forms of payment: Check

    Does BTS - Bostan Tile & Stone offer free estimates?

    Ask BTS - Bostan Tile & Stone for details on free project estimates.

    Does BTS - Bostan Tile & Stone offer eco-friendly accreditations?

    No, BTS - Bostan Tile & Stone does not offer eco-friendly accreditations.

    Does BTS - Bostan Tile & Stone offer a senior discount?

    No, BTS - Bostan Tile & Stone does not offer a senior discount.

    Are warranties offered by BTS - Bostan Tile & Stone?

    Yes, BTS - Bostan Tile & Stone offers warranties.

    What services does BTS - Bostan Tile & Stone offer?

    BTS - Bostan Tile & Stone offers the following services: Installation of counter tops, stone & tile.