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DANA K.
09/2005
home theater design
 + -1 moreTHE HOMEPAGE OF THE WEBSITE STATED "GET FREE SHIPPING ON AL TVS $499 AND UP. ONLINE ONLY." WHEN I PROCEEDED TO THE TV SECTION OF THE WEBSITE, THE STATEMENT REMAINED THE SAME WITH THE EXCEPTION OF THE ADDITION OF "EXCLUDING LG" TVS. IT DID NOT SAY ANYTHING ABOUT BEING ON SELECT TVS ON EITHER OF THOSE SCREENS. I WAS STILL CHARGED SHIPPING FOR MY TV WHICH WAS WELL OVER $499. WHEN I CALLED CUSTOMER SERVICE THEY DIRECTED ME TO A "DETAILS" BUTTON ON THE 3RD SCREEN WHICH SAID THAT THE TV'S WOULD BE NOTED WITH A CHECKMARK. SINCE THE HOMEPAGE OF THE WEBSITE CLEARLY STATED THAT THE FREE SHIPPING WAS ON ALL TVS $499 AND UP, THIS IS A MISREPRESENTATION BORDERING ON FRAUDULENT ADVERTISING.
Description of Work: I PURCHASED A 52" TOSHIBA TV MODEL # 52HM95 FROM WWW.BESTBUY.COM
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$2,600
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PO BOX 949, Minneapolis, MN 55440
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BEST BUY CUSTOMER CARE is currently rated 2 overall out of 5.
BEST BUY CUSTOMER CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BEST BUY CUSTOMER CARE offers free project estimates.
No, BEST BUY CUSTOMER CARE does not offer eco-friendly accreditations.
No, BEST BUY CUSTOMER CARE does not offer a senior discount.
No, BEST BUY CUSTOMER CARE does not offer emergency services.
No, BEST BUY CUSTOMER CARE does not offer warranties.
BEST BUY CUSTOMER CARE offers the following services: SALES AND SERVICE OF HOME ELECTRONICS
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PO BOX 949, Minneapolis, MN 55440
www.bestbuy.com