
BEI Exterior Maintenance Corp
About us
BEI Exterior Maintenance has been in roofing business since 1981 but the aftermath of the 1996 hailstorm found Walt diversifying BEI Exterior Maintenance’s roofing focus by adding exterior construction like siding, concrete, asphalt, insulation, gutters, decks etc. to the services they provide. The BEI Exterior Maintenance Mission is to provide a level of construction quality and service to the residential, commercial and property management segments of the Twin Cities metro area that meets and exceeds your expectations. We will be unwavering in our efforts to provide the best people, products and service available.
Business highlights
Services we offer
EPDM, Roofing, concrete replacement and repair, decks, doors, fencing, foundation repair, gutters, ice & snow removal, infra-red thermal imaging & Insulation, masonry, rebuild carpentry & ventilation improvements, roofing repairs, siding, soda blast cleaning, storm damage / Insurance claims, windows, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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75% | ||
0% | ||
0% | ||
25% | ||
0% |
"Thank you for your outstanding review and we are very pleased that you are satisfied with the work completed. We apologize for any misunderstanding regarding the fence."
All the work was completed, however they did not honor their 10% senior discount which was advertised on their website.
"Thank You [removed member name]for your great review. We are very pleased that you are satisfied with the work completed."
After multiple promises of doing the work 'next week', it finally was completed nearly 3 months later. We had to postpone our painter several times and eventually just had the painter do as much as he could then come back later to touch up the repaired facia. Once the facia was finally completed, we discovered damage to several steps on the porch steps. 11 out of 15 to be exact. One was so bad that the entire front edge of a tread was broken off. Since the porch had recently been painted, we had to call the painter back (again) to touch it up.
When we contacted BEI to request a reduction in our billing in exchange for the damages, we were simply told 'my guy says he didn't do it' and that we had no proof otherwise and were given a paltry $25 off the contract to make us go away despite our additional costs from calling the painter back.
Based on lousy communication, poorly managed expectations for completion, horrible customer service and additional costs/damages, I would never recommend this company to anyone I know.
With one exception, the BEI guys were on the job the days I was told to expect them, which was a pleasant surprise.
Any time anything went off schedule they called me before I called them.
With the exception of a few snags the work was done well and on schedule. I did have to call them back on a few sloppy spots which seemed out of character on the whole. They showed up the next day to correct all of my concerns.
They matched the existing roof shingles perfectly.
The bill was the same as the estimate - no upcharges for this or that.
Compared to contractor horror stories I have heard, this was a very pleasant experience.
I would definitely call them again.
And, not to be snarky, the men were all local MN guys - we communicated easily in our native tongues.
Licensing
State Contractor License Requirements
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