ALL MECHANICAL SERVICES
About us
Your repair will be made on time with "No Surprise" pricing and award-winning service. Not a franchise or a chain, we are a husband and wife company of two, established in 1990. Mark handles the service calls; Kathleen runs the office and doubles as your Client Concierge. We delight in saving you time, money and hassle. With convenient scheduling in a 60-minute timeframe and a courtesy call to let you know Mark is on his way, you don't worry about his arrival time. We specialize in HVAC service and repairs and also fix water heaters, humidifiers and some large appliances. Your questions are welcome and frequently save you a service visit by fixing your problem over the phone. Call today!
Business highlights
Services we offer
Air Conditioning Repairs, Boiler Repair, Gas & Oil Furnace Repair, Humidifier Repair & Replacement, Water Heater Repair & Replacement
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
1% | ||
0% | ||
0% | ||
1% |
"[Member Name Removed]: Thank you for rating our services. If you care to add additional comments, we welcome any and all suggestions to serve our clients better and improve our operations. We welcome your questions at any time and appreciate your business. All the best, Kathleen"
They were very efficient, fast, and friendly. They followed up over the next two years and provided recommendations to me for services that they didn't provide.
"[member name removed]: Thank you for your review and testimonial. Just need to let you know we no longer service window and wall units. However, I just found another rock star on Angie's List who can help you with those. We appreciate your kind words and business. Kathleen"
"(member name removed): I apologize for not responding to your review promptly. We appreciate you letting us and others know that you had a great experience. We appreciate your business and loyalty. Hope the groundhog is wrong and that spring is coming sooner rather than later! All the best, Kathleen"
"(member name removed): Thank you for your review. It is great to know we are meeting clients' expectations and helping them to the best of our abilities. Please do not hesitate to call us for any heating, a/c or home maintenance question. We partner with a wide range of rock stars who have earned - and keep - a place in my circle of trust. (Think DeNiro and Meet the Parents movie. Popcorn anyone?) Thank you for your business and loyalty. Happy 2015! Kathleen"
"[Members name]: Thank you for your review on your air conditioner. We enjoy clients telling us we met or exceeded their service expectations! It is great to think of summer, flip flops and sunscreen on a sub-zero day. We are turning the corner on winter and will soon be wishing it was a bit cooler. Stay warm and happy 2015! Kathleen"
"Thank you for your review (removed member name). Mark enjoyed working with you and helping with your questions as a new homeowner. Happy 2015 and don't hesitate to call if you have any home-related questions/concerns! Warm regards, Kathleen"
I looked up the price of the part he replaced, and it was in line with everywhere I could find online, and he only charged for an hour, even though he was here a bit longer. Very fair I thought.
I'd definitely recommend them to a friend.
Honestly, the only problem I had was that he didn't take off his shoes (or even offer). I understand that you might not want to go barefoot in an unknown person's house, so get some shoe covers, please don't track in snow!
"[removed member name]: Thank you for taking time to post a review. We appreciate your comments and are thrilled to know we met or exceeded your performance expectations. I will remind Mark to ask about wearing shoe booties. He has them stocked in his vehicle and would be happy to put them on. We look forward to serving your HVAC repair needs. We also welcome questions you may have about other home maintenance issues. We keep a list of service providers we know, like and trust to help our clients for issues we cannot handle. Happy spring! All the best, Kathleen"
"Thank you for taking time to complete a review. We were happy to help you over holidays and keep your pipes from freezing. It really helped that you called as soon as you noticed a problem. We strive to serve each client ASAP so that they are not inconvenienced by the low temps or risk having pipes freeze. We appreciate your business and look forward to helping you in the future. Please know that we always welcome your questions and are thrilled to provide advice over the phone for HVAC and home maintenance issues. Happy 2014! Kathleen"
"(members names removed) : Thank you for giving us a great report card. Your comments fill us with joy and make the long days of this cold snap more enjoyable. More importantly, it is reviews like yours that let us know we are meeting our goals of treating each client courteously, competently and honestly. We are happy that we could get your heat fixed before you hosted a holiday party. We wish you a very happy new year! Kathleen"
My first call Thursday morning was to one of your A rated companies and they were friendly and efficient and said they could have someone out by 6:00pm at the latest. Not bad.... After letting all that had happened sink in and process I realized I had not really looked very hard, so, back to Angie's list. I found another solid nothing but "A" ratings company...named "All Mechanical". Once I had talked to Kathleen for a short period I realized they were exactly what I was looking for. They are open, friendly, forthright and down to business. Also, Kathleen is just a gem. I knew I was doing business but felt I was with family. None of that would have mattered if her husband wasn't a good old fashioned "it ain't broke, its just not working" repair guy. I was raised by machinists, and this guy is GOOD. He explained how the furnace and interior controls worked. Cleaned and fixed the problem part, gave me more information very useful to running the equipment, was open to questions... all around he's my idea of what a repair person should be.
Repair: not Replace. All for somewhere between 10% to 2% of the original estimates and in less than 1/2 and hour for the job.
Totally amazing and gratifying. The difference between "throw it away and get a new one" and "this works great, just fix it"
I like their ethics, style, skill and they're both great to talk to. What's not to like?
"Thank you for your wonderful review. It was a delight to talk to and serve you and your family. Given the unique heating system you have, I wanted to make sure Mark could fix it. With a few calls, we were confident that he could fix the problem as he had repaired systems like yours. We welcome your questions at any time and look forward to serving your HVAC needs in the future. Merry Christmas and Happy 2014 to you and yours! Kathleen"
"[member name removed]: Thank you for your review. It let us know we are providing the kind of service you expect and deserve. I make sure clients know the status of their appointments and when Mark is on his way. We don't want clients guessing we are having an unanticipated delay or are running ahead of schedule. Mark delights in answering questions and showing clients how their heating systems work. Both of us welcome your questions at any time, during or after the service call. We appreciate your business and look forward to helping you in the future. All the best, Kathleen"
"Thank you for letting us know we fixed your boiler problems. We are thrilled that you called us for a second opinion and avoided unnecessary expense. Mark recommends replacing equipment only when it has outlived its useful life and is no longer cost- effective to repair. You are now ready for winter. Stay warm! All the best, Kathleen"
"[member name removed]: Thank you for letting us and others know you are delighted with our service. We aim to please each and every client. We don't want to be the biggest heating and a/c company, just the best. We appreciate your business and wish you all the best in your new home. Kathleen"
"(Member name removed): Thank you for your review and kind words. They made our day!!! With only Mark and me, we don't have layers of bosses and official performance reviews. We ask our clients to do that job so we can provide everyone the best possible service. We appreciate your referral and love to grow our business organically - from wonderful clients like you! All the best, Kathleen"
"(removed member name): Thanks for understanding my oops on the schedule. I work very hard to make sure that doesn't happen but goofed. I now triple-check my work to prevent a reoccurrence. We were happy that your furnace only needed minor repairs and is now ready to keep you toasty warm. We specialize in repairs and recommend replacements only when it is not cost effective to repair a furnace or AC. We appreciate you taking time to write a review and provide us information to improve our operations. All the best, Kathleen"
"(removed member name): I apologize for not promptly responding to your review. Thank you for sharing your experience. We are delighted and honored to address your heating and AC issues. Please feel free to ask Mark anything about other things in your home that fail to work properly. All the best, Kathleen"
"[member name removed]: Thank you for your review. The last heat wave was brutal for those without AC! We were delighted to get you cool ASAP. Most of all we appreciate your loyalty and gratitude. Your comments blanketed us in smiles and gave us the energy to keep working the long days. All the best, Kathleen"
"[member name removed]: We appreciate the time you took to share your thoughts. Mark was delighted to get you cool as soon as possible. He replaced your run capacitor with a heavy duty one, one we doubt is available at HD if you meant Home Depot. He also reinstalled the door to your unit properly. His decades of experience allow him to be efficient and quick to serve clients. Having your part in stock also helped. We thank you for your business and always welcome the opportunity to provide advice and resources over the phone. Enjoy the rest of summer! All the best, Kathleen"
"(deleted member name): Thank you for taking time to complete a review ... especially when you are busy moving into your new and first home! We were happy to get you cool while you unpacked and started settling in. Your need for service came during the season's first heat wave. We agreed to make the repair the next day after you approved our overtime/weekend rate. Unfortunately, the cost was more than anticipated due to the errors made during installation of the new unit. We were happy to write a letter (at no charge) on your behalf. The unit failed to be in good working order as promised. We hope our comments enable you to get fully reimbursed from the sellers. Wishing you many years of joy in your new home, Kathleen"
Licensing
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