
Advanced Exteriors Inc
About us
Advanced Exteriors is large enough to handle the biggest of projects but yet we are small enough to care about our individual customers. We have many payment and finance options..
Business highlights
Services we offer
Advanced Exteriors has expert staff who handle window replacement, attic insulation, entry doors and just about anything for the exterior of your home., roofing, siding
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
8% | ||
0% | ||
23% | ||
8% |
We were extremely happy with this company. It was late in the year and roofers are always busy then. We called because we had a valley that had leaked when an ice dam had formed (after several years of no problems). It did not leak during heavy rains but we were worried about what might happen during the winter. so wanted it fixed before winter set in. The company that had put on our roof several years ago did not even return our calls. Another company said they are only handling jobs over $5000 right now. Another company made an appointment, never showed, rescheduled after we called again, and then never showed for the 2nd appt. either. Advanced Exteriors had a very professional office staff. They scheduled an appointment quickly, asked if they could reschedule for the next day when they had other work in our area (was no inconvenience for us), arrived exactly on time. Went beyond the initial request by replacing a couple missing screws from the gutter for no extra charge. Very pleasant experience from start to finish. Gave us advice about our roof and when it might need replacing. We feel we have found the company that we will use when it comes time to replace our roof (or if we need any other service on our roof).
Update:
Marie and I felt that we paid Advanced Exteriors for an insulated, lined garage door and that is not what was installed. Also, we wanted an explanation as to why the original contract was modified without our knowledge. The owner was not returning our calls, so we enlisted the aid of the Better Business Bureau in an attempt to reach a compromise with Advanced Exteriors. After many months of trying to get Advanced Exteriors to answer our questions to resolve this situation, we were advised to take our case to the Better Business Bureau?s Arbitrator. We received the Arbitrator?s decision on March 12, 2015 which directed Advanced Exteriors to replace our non-insulated, unlined garage door with an insulated and lined garage door. We were directed to pay an additional $100.00 towards the replacement of the garage door because we had not succinctly listed our requirements for a garage door during our initial meetings with Advanced Exteriors. (Lesson Learned)
We still give Advanced Exteriors an ?F? rating due to questionable business practices.
Thank you,
Marie and Gordy Aune
"OUR RECORDS INDICATE THAT WE DO NOT HAVE ANY CUSTOMERS NAMED JAMES IPE."
Licensing
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