Ditter Cooling & Heating

Technician diagnosed problem quickly and replaced needed part. Technician was friendly and informative.

Nate came on time, listen to our issue and performed Furnace tune-up activity. I immediately observed increased airflow over Level 2 and temp shoot up 2 F immediately. In past, I invited others HAVC companies & they propose furnace change and zoning system installation. Nate did a great job and we found we do not need any HAVC upgrade anymore. Ditter and team are great, know what they do and most importantly guide their customers with a most optimum solution.

It went well from start to finish and we are now enjoying our much quieter furnace. Michael was very professional and took the time to explain all of our options to us. He communicated well with us throughout the project. The crew was on time, friendly, and left things neat when they left.

Outstanding!!! Would hire them again in a minute!

The whole process could not have been better. Tim gave us options calling on his 20+ years working for Ditter as an installer. The crew, Darren and Jim, also have many years of experience...and they were tidy, cordial and prompt. Excellent!

Fine, he didn't have the part at first but someone from the office brought it to him.

They were decent. I wouldn't put them in the "great" category.

They did it under warranty so no charge.

We would use them again in the future.

This experience could not have gone better. The crew that installed the new equipment was fast, professional and very clean. Runners were used to protect the carpet as they brought in the new equipment and removed the old. The installation process went very smoothly and the new air intake and exhaust lines were routed in great locations with very minimal need for modifications to get outside the house. The new location of the A/C unit is very good and the job done to level it and connect it to the inside unit was done in such a way that we now have more usable space under our deck. The city inspection after the job was done went extremely well, passed with flying colors. We have been using the new equipment for several weeks now and are impressed with the quietness and efficiency of the new furnace. Our old furnace could be heard throughout the house when it kicked on and while running, the new one is so much quieter we hardly know it is there. The other side of the transaction went very smoothly as well. Ditter took care of all the rebates (we qualified for rebates from the Gas and Electric companies, as well as one from the manufacturer), the building permit and all other fees. I can't say enough about how well this project went. This was a major expenditure for us and I am very happy with the outcome. I am especially impressed with the professionalism of the entire organization, from start to finish. I would definitely recommend Ditter Heating and Cooling to anyone needing their services.