The Groutsmith

Brandon did an excellent job with our grout and tile. It was extremely dirty, and it looks nearly new. Grout repair and caulking jobs were excellent. I honestly didnâ t believe it could look this good again. I appreciated the quote from Tim that laid out the cost for each step. I will definitely use them again when needed and highly recommend them.

Very professional and resonable cost. Tim didn't try to up sell me like another company did. They told me I had water damage behind my tiles in the bathtub and needed to take off the tiles to repair it but couldn't show me any convincing evidence of it. I called Tim to discuss what they said. He told me that while he couldn't guarentee there wasn't water damage he didn't see any evidence for it. I asked him why they would try to up sell me. He diplomatically said that a lot of companies don't want to do small jobs they would rather do the more lucrative bigger jobs. I would highly recomend this company.

Tim called me right away to schedule a time for estimate. He was punctual and the quote was exactly what I was looking for in terms of the approach to repair my loose floor tiles and the price for the work. Tim got me scheduled right away for the repair work. The repair technician showed up on time and did the repair. He explained to me how the repair would be done and was details oriented in his work.

Quick service, good job!

They offered a quick turnaround time from estimate to work completed

Need clean up assurances for dust and cleaning residue.

The service was timely. The job was done professionally and to my satisfaction.

Efficientâ ¦work was done well!

Had a few glitches with initial work and worker but Tim came and completed work making everything A+

Knowledgeable, on time, reasonably priced

Groutsmith was a pleasure to work with. They were responsive to our request for a bid, were punctual in arriving for the bid and the job, explained what they would do and answered all of our questions, and gave us good advice for maintaining the results. We had to clean up a bit after the job was done, but the effort was minor. I would definitely hire them again.

Estimating step was very detailed. The guy who did the work was very honest in advising me that I needed other expertise in solving an issue in one bathroom. And only charged me for work they were able to complete. The experience would have been perfect except I had do do some cleanup on the pathways. Wet sponges were left on my wood floors even though I supplied drop cloths - he deserves to be cut some slack as he worked very hard. I would suggest that the estimator do a follow up visit for quality control.

We had 4 companies try to sell us on a whole new bathroom design & remodel. They didn't trust that we knew what we needed. Our bathroom was remodeled 5 yrs ago by professionals & some of shower floor tiles popped up. The Groutsmith came out, knew just what to do. He gave us a quote, we chatted for 20 minutes & he left. My husband & I had the same gut feeling about the man and we now have a nicer looking shower floor than was to begin with. So GLAD to have met the man & the company. So wonderful to deal with ! Sales people of the world, just bc we're 70y.o. doesn't mean we're mentally incapable. Just means we are not able to do what we did when we were 30. My husband totally gutted our bathroom twice including ceramic tiles & new tub in our 45 yrs. here. Hubby even built the bathroom cabinet, frame around mirror & standing toilet cabinet to our needs. Thankfully this man understood & did not patronize us like the other 4 companies!GROUTSMITH- THANK YOU X 10!!!

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He did excellent work! He also showed up on time, explained the work and fully cleaned up the work area when finished. The price was reasonable.

Great experience.

Excellent service and finish. Final project turned out excellent.

Groutsmith promptly replied to my request for a quote and was able to meet with me within a few days. The quote seemed reasonable. Tech arrived as scheduled and the work was completed within the estimated time frame. Area was left relatively clean considering the work done. Grout and caulking looked great.

I would highly recommend The Grout Smith! For every step of this project, this company was professional. Their work was outstanding!

1. Overall, acceptable, good job 2. When asked to remove shoes at front door, the tile tech said he intended to put his shoes back on anyway; stepped into tub with outside shoes, leaving grit, dirt and possible scratches. 3. Not careful with items on marble vanity causing scratch claiming only his cell was there. 4. I would recommend either use cloth booties to protect homeowners' home, or leave outside shoes at door as requested. 5. Tim was above-average in promptness and professionalism.

Used to replace tiles not grout

Delivered as promised and advised on best approach to resolving grout problem.

Tim came to our home to give us an estimate on cleaning our kitchen and bathroom tile and grout. We accepted his very fair estimate, and were pleased with how quickly the work could be completed. The kitchen tile is 20 years old and after the work was completed, the tile looks brand new. He did a great job in the bathroom as well. Most of all, Tim was very professional and demonstrated what exceptional customer service is all about. We highly recommend this company!

Great job

tim is good