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Carpet King

Founded 1946 • With Angi since February 2014

CARPET KING, operates in the communities surrounding Minneapolis and St. Paul, Minnesota. We specialize in flooring and have been in business since 1946. Carpet King sells and arranges the installation of famous brand name flooring products. The company is focused on flooring and, in addition to Carpet, sells and installs Vinyl, Laminate, Tile, Cork and pre finished Wood floors. We are specialists in making sure that your floor covering is right for you and your home.

Amenities

Free Estimates
no
Warranties
ask for details
Eco-Friendly Accreditations
No
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

2.8

(4) Verified Reviews

Showing 1-4 of 4 reviews
Keith W.
2.0
09/22/2016
We stopped by the store to see what they could do for us to replace existing carpet runner. We have an older home that has 13 steps with a 180 degree turnaround at the top. Cost for carpet and install? $3,200! Wow, gold plated carpet here! We saw that estimate and pretty much laughed all the way out the store. I had an entire 1,000 sq foot basement and stairs recovered for that price! Won't be shopping here any more!
Description of Work
Purchase and install carpet runner
Category
flooring contractor
DONNA L.
2.0
11/11/2015
Actually the work was excellent. I didn't have a problem with it. I paid for them to move a hatch I have that was 2 pieces. They sent one guy and there's no way that one guy can take those pieces apart so I had to help him. I ended up kind of hurting my back. I didn't sue him or anything like that because I figured it would go away. They were really nasty about it when I complained. With the carpeting, the work was really good but not the guys that did it. The bottom of the doors needed to be shaved after they did it, and they put all the doors in the garage and told me they would be back the next day and I gave them $15 like a tip. They never came back and when I called the carpet company, they were again very nasty to me and the guy said I have to pay for that. I haven't had the chance to even tell him that I already paid him $15, and I just hung up on him. He just made me so mad. The work was good but the follow up was bad.
Description of Work
The floor in the kitchen was put in by Carpet King. I also had carpeting put in in the bedroom by them.
Category
carpet installation, flooring contractor
Ileana D.
1.0
08/16/2015
I went to the Carpet King store in Maplewood MN a couple of times. I had a horrible experience with the sales person there, Susan Wentland. She was extremely rude to me. I went there once to check prices for carpet for myself and a second time to look at carpet for my boyfriend's house. We are both selling our houses and need to replace the carpet in the entire house. For mine, I decided to go with Home Depot for a number of reasons (sales people were more friendly and helpful, prices were better, and I just liked the carpet better). Yesterday we went to look at carpet for my boyfriend's house. We were both asking questions. At one point, she raised her palm at me and said "I'm not talking to you because you won't buy carpet from me and you're just looking for cheap stuff because you are selling the house". I stepped away from that conversation and proceeded to look around. Then after my boyfriend found some vinyl that he liked, he asked about checking out a sample and how long he could keep it for. Susan then said he needs to return it the next day and that I didn't return my sample on time. They went to the back of the store to take his information down. I was still towards the front of the store. Then she called my name and yelled across the store "come over here, I want to show you something." Once I do get there, and I don't know why I didn't just walk the other way, she says 'this is cheap, maybe we can get your business too with all that square footage'. Dream on. I am taking my business elsewhere. I did call the manager today and got such a lukewarm response that I know nothing will be done about it. The only good thing that came out of this is that it reinforced my decision to go with Home Depot. I am baffled that I can't find any reviews, good or bad, anywhere for Carpet King, not on Yelp, not on Angie's List, not on BBB.
Description of Work
Nothing. Went in to shop for carpet.
Category
flooring contractor
DONNA L.
4.0
02/20/2014
The floor is beautiful and he did a very good job. However, I did have problems and I don't know how related that is to this. I paid to have them move a hutch in the kitchen and they just sent the installer. The hutch is in two parts and there is no way that he could take that out of there by himself and I had to empty it and ended up helping him and put it in the garage. Then when we went to put it back, I had to lift it straight up on my side and my back went out. Furthermore, the customer service person was a real jerk and he said why should we pay for that and I said well, would you rather pay for my back? All I wanted them to put a rubber strip that separates the floor from the other floor instead of a metal strip and he said that's going to be extra. However, the woman that I worked with from the store was good.
Description of Work
I have used Carpet King. They put in a kitchen tile floor for me.
Category
ceramic tile, flooring contractor

Phone

Address

1845 Co Rd D

Maplewood, MN 55109

Other Information

Services offered

Carpet sales & installation.

Payment options

Financing Available

FAQ

Carpet King is currently rated 2.8 overall out of 5.

Carpet King is open:

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 9:00 PM

Tuesday: 10:00 AM - 9:00 PM

Wednesday: 10:00 AM - 9:00 PM

Thursday: 10:00 AM - 9:00 PM

Friday: 10:00 AM - 9:00 PM

Saturday: 10:00 AM - 6:00 PM

Carpet King accepts the following forms of payment: Financing Available

No, Carpet King does not offer free project estimates.

No, Carpet King does not offer eco-friendly accreditations.

No, Carpet King does not offer warranties.

Carpet King offers the following services: Carpet sales & installation.

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