Asphalt Driveway Co

The representative who met with me was friendly, professional and thorough. He estimated the cost of an asphalt driveway patch, a complete asphalt replacement, and a concrete replacement of the driveway and sidewalk so everything would match. I chose the latter. When the contract was signed, it was agreed that there could be flexibility regarding the job start. Several weeks later, I received a telephone call informing me that the work would begin the next day. The crew arrived in the early morning to remove the asphalt drive and concrete sidewalk. They were done in less than three hours. It was more than week before a telephone call informed me that a crew would arrive the next day to place the forms for pouring. Due to morning showers, they were later than expected but got it done. That was a Friday. After the weekend, they returned on Monday to further prepare the job and make sure the base was properly laid. On Tuesday, the concrete was poured; on Wednesday, they returned to "cut" it. The crew was well-experienced and professional. They did an outstanding job. I couldn't be more pleased with the outcome.

Went very smooth.

It took a little long to get things going and in between each stage was longer than we expected but the work was done well. Everything looks great! They were very busy so that's why it took awhile.

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The sales person came to our home to discuss what we wanted to have done. We said we wanted the entire driveway & patio removed & new asphalt put down. He measured everything out & gave us a quote, which we accepted. The workers came out & removed the patio & half of our driveway. We called immediately asking why they only removed half of the driveway & they told us that according to what the sales person quoted, that is all we were getting done. We explained that no, we wanted the entire drive way removed - even our contract said that we agreed to purchase "1 asphalt driveway". Why would we only want to replace half of our driveway? They sent the sales person back out to us & said that it would be an additional $5,000 to get the remainder of our driveway replaced. Obviously we were not happy about this & had to decide what to do. After speaking with the manager he agreed to charge us $2,500 to remove & replace the remainder of the driveway. We agreed to but being that we are in Minnesota it snowed before they could remove the remainder of the driveway. So now we had a decision to make, did we want them to poor the asphalt on the first half of the driveway or wait until the spring time when they could remove the second half & then poor the asphalt all at one time. We choose to have them poor the first half as we didn't want to deal with driving on class 5 for the entire winter - not the easiest to snow blow class 5. They came back in the spring removed the rest of the driveway & put the rest of the asphalt down & now we have a nice seam between to the two halves of our driveway that we will have to look at until we get it seal coated - which won't be done by this company. I'm happy that they worked with us, but I want others to be aware to of this situation that happened & make sure you get all of the details in writing.

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They are the worst people to deal with. They only brought enough asphalt to complete 3/4 of my driveway. They came back the next day to finish the job and they left a huge seam from the previous days work. The seam was never fixed. They came back a year later to coat my driveway and there was not enough oil in the seal so it wore off. I will never use them again.

No significant issues

I love this company and had them originally install my driveway and very satisfied with their work.  I like their high quality seal coat because it lasts the 3-4 years they project.  Will use them again for this.

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They do first-class work. The only issue with this past work, the field coating, is that we expected them to show up at 10am on Monday, but they showed up at 8am. I was barely awake. There seems to be a little bit of a problem with communication between the office and the work force.

Asphalt Drivway Co Inc did a spring sale for the removal and installation of an asphalt driveway.  The company distributed flyer in our neighborhood.  I called and within the same week a saleperson was available; he was punctual, professional and NOT high pressure.  Paid with credit card and only a down payment was needed to secure the job with balance due upon completion.  To keep figures round, we put down $400, for a balance of $3000.
The "promises" made by the salesperson were kept.  He had advised us we would have a new driveway within 3-4 wks, depending on when the new season started for making asphalty; came in three.  He explained the entire process, from removal to completion.  Stated the crew call before their arrival; they did.  The crew would clean-up after themselves; they did.  Foreman would explain exactly what he and the crew would do and the "dos" & don'ts" of a new driveway; he did. 
Job took approximatety 2 hours for a 20 x27.
The foreman asked for a signature to identify the job had been completed, that he had explained our responsibilities and we should feel free to contact ADC if we had any further concerns. The following day we were contacted  by the billing department to advise us the balance of the bill would be processed.

We were pleased with the salesman who talked with us about the work to be done, the price of the project, the ability of the company to do the work within our time frame, the reputation of the company, the plan to let the gravel underlayment settled for a week while we drove on it before the new pavement would be placed, and the salesman's assurances that our concerns about any possible changes in the slope of our driveway that might mean a steep grade from lawn as it approached the new driveway would not be an issue.
The workers came as promised, removed the old driveway, widened the driveway as agreed, graded and layed the gravel and gave us a timeframe for completing the project.  After the driveway was regraded and the gravel was placed, we noticed a significant difference between our old driveway and the new gravel, leaving what appeared to a possible drop of several inches from our lawn to the new driveway - something we had been assured would not happen. 
We contacted the company expressing our concern about this.  We asked whether it needed to be regraded to meet this concern before the pavement was placed.  A different salesman came out to our house, surveyed the area and said the new driveway was graded properly and assured us there would be only a little drop, maybe an inch or two, or no drop at all from the lawn to the new driveway when it was completed. 
The new pavement was layed.  My wife expressed concern to the foreman when the new pavement was layed about the four to six inch drop from the edge of the lawn to the driveway that still remained and the foreman told her that they applied the appropriate amount of new pavement. 
We have no complaints at this time about what appears to be the quality of the new pavement or the quality of the crews that did the work.  It may well be that the new grade of our driveway is best, but we feel that our concerns - expressed at the time we hired the company as well as before the final pavement was layed - were either knowingly ignored or fell on deaf ears. 
Telling us up front that a fairly steep slop from our lawn to the new driveway might be necessary - even as much as 4-6 inches - instead of assuring us there wouldn't be an issue - would have been more honest.  It feels even more dishonest when a representative from the company to come out to look at our driveway after the gravel was layed and before the pavement was placed and still assured us there would be no real issue.

I don't have a big driveway so the price seemed a bit high (it was one of the higher bids) but my neighbors used them in the past and the work looked professional. He explained the process and types of asphalt. The only thing I remembered was when I asked how the cost was derived he said "it is from a formula" but didn't show exactly what it was. I also used a coupon from one of those mailers. They came in and removed the old driveway and poured the new rock/sand mixture foundation. There was a settling period and we were allowed to drive on it to compact it. They determined a bit more of the foundation needed to be poured/leveled so there was some more time to let that settle. Last, the new asphalt was poured and we have a new driveway!

They provided me with a good service, however they did not draw up an official contract. The work went by based entirely on the word of the man who came out to give me the estimate. They did the work and they stuck to the price, however I thought it was strange that they never wrote up an official estimate. The price seemed a little high.

Burned our bushes next to our driveway. Areas of the driveway where asphalt was showing loose rock. We forced the company to fix and the fix was worse looking then the loose rock. Now 2 years later the driveway is starting to develop cracks. When we called to complain, we were told the earth moves and therefore we are to expect cracks! Not a good situation. Doubt that they will fix it to our satisfaction. We just threw $6000.00 down the drain. Beware!!!

We removed a 2 car driveway and replaced it with a 3 car driveway. They quickly came out to give an estimate and had good ideas on how to layout the new part of the driveway. Completely explained the process and the time frame for when we wouldn't be able to drive on it. They were very flexible with the start date, called when they were going to come and showed up on schedule. The crew was very fast and efficient. They kept the work site very neat, we did not have to do any extra clean up.

They did excellent prep work and the final result is clearly better than the original driveway was even when it was new. They paid attention to detail to connect smoothly with the garage as well as with a nearby sidewalk which took some special shaping of the asphalt to accomplish. Comments on Angie's list regarding the crude estimate paperwork are completely true (and is the reason for dinging them a bit on professionalism), but the quality of their work speaks for itself. If you read other reviews from folks that have had work done, you will see the same thing over and over. That gave us confidence to overlook the nature of the estimate in this case. They even patched up the street in front of the driveway a bit.

We met with Ron who explained exactly what the company would do for us, the materials that they use, the cost of the complete job and the time that it could be done. We made our decision that evening, called and was scheduled to have the work performed in about 1 week. The crew arrived 5 minutes prior to the scheduled time and pulled the driveway out. Everything was cleaned up perfectly. Ron came back out the following day to check the work and to explain that within 2 weeks, the crew would be back out to pour the new driveway. The office verified a time for the men to come again and since I didn't need to be here, they came and completed the work.

It went very well. I arranged for a visit by a sales agent who measured and surveyed the area. We had to coordinate their job with pouring new concrete slab inside the garage, so we arranged a rough date. They called back right on the arranged date to arrange exact date. They arrived early in the morning to prepare the area, then two weeks later came to put on the asphalt. Everything went very smoothly. This is a very organized and efficient company.

They seemed to be professional. They knew what they were doing. They showed up on time. I would recommend them to anyone that needed the service. They seemed a little high in price, but it was worth it.