A1 Garage Door Service

no not happy with the job ,it was all about the salesThe door closed better with One broken spring , they came for a estimate it was 1107.56 I ageeded sorry I did then they took it apart then they say its going to be 1600. dollars , so I had to get it to operate, so I agreed, then they kept trying up up sale me on new hinges , and told me my garage door opener was 10 years old ,its only 6 years old, then when they were done they told me to take there pic and say how awesome they were, and give a 5 and to post it up,after I paid ,then they showed me the door will not close tight to the wall and the floor, was not happy with the job they adjusted a little better but still has a Gap on one side and not tight at the wall, then they tried to sell me more, saying its all about safety, no its not its all about the sales, Im sorry I called them would never recommend them to any one, would not want them back felt like its all about the commission don't use this CO. A1 garage door service

Arrived on time, personable, and did a good job. A lot of upsell

Trevor and Luke showed up on time, gave good advice, and had all the materials they needed with them (on their truck). They completed the promised work in good time with good quality.

Good

Professional

Great communication skills and concern for you to understand everything being done and you being well informed on all services your system provides and the operation.

My garage door would not close and was stuck open with both cables on either side of the door unspooled from the drum and essentially locking the door at 3ft open. I used Angi to look up nearby contractors and A1 came up. They contacted me very quickly and when I acknowledged I needed service, they were on site within the hour! The end result is that they repaired my issue so that I can use the door again. To get to that point - they walked me through what they planned to do. Midway through the repair, they did ask to meet with me to recommend fully replacing all bars, springs, cables and tracks (for about $1600-$1800), but I declined as I was not ready to make that large a decision and may want to change the garage door in the future. There was a bit of back and forth on whether they would tighten the springs which were insufficiently wound, but they did in the end. I would work with them again. I'd prefer full discussion on what they can do to finish the requested job first.

I received a text when Jesus was on his way. He explained everything and all of our options and pricing. He did a 29 point inspection. Once again, gave us upfront prices. Fortunately he was able to fix the problem and get the new remotes working even though our Genie motor is very old. So happy with the service and as a Realtor for 29 years will be referring A-1 to all my clients! Jo R Tucson Az

Experienced, kind and customer oriented. Very satisfied so far

Door was in bad shape. GDS fixed the door quickly Somewhat pricy

William was on time for for his appts; did good work and is personable.

Great. He took care of and fixed the problem.

He came when he said he would.

Josh, the serviceman from A1 Garage Door, was on time, did a complete inspection of both garage doors, found the problem, serviced completely both doors and within a few hours . He explained everything he did, and reprogrammed our garage openers. We were very happy with this entire process.

Went well!

Good job

Excellent! Brent was a great communicator, courteous, knowledgeable, and efficient Highly recommend this company. Matthew also assisted with repairing our garage door. Great attitudes.

A $300.95 project turned out to be almost $1,400.00. Talked to a woman on the phone and she was more interested in if this were an insurance claim or if I were going to pay for it. There were all sorts of *extra* charges on the bill. I had to get another company to come in and fix the problem they were supposed to fix. I surely will not be hiring them again!

Good service professional job great salesman double the cost

Had a broken spring. Tech was professional, answered all my questions and finished the job in about an hour or so. Straightforward with price and warranty info.

Our technician was Alec and he was so informative and really knew what he was doing. He went out of his way to answer all of our questions and made sure that we were all set and satisfied. He came the same day that we called which was a big help since our car was stuck inside the garage. We were very pleased.

Polite, professional , efficient, price was better than previous appraisal. I was totally happy. Thanks!

A1 was very professional and charged a fair price to repair our garage door. I felt the repairman was quick and presented us with all of our options before moving forward.

the technician came in a timely fashion, and notified he was on his way. He quickly discerned the problem and resolved it. The cost was a little steep, but the peace of mind is well worth it. We will call them again if the need arises.

On time, excellent service.