Bergerson-Caswell Inc

Very smoothly

We have used this company for almost 20 years. They have serviced our well more than once, even late at night on an emergency. They installed and maintained our iron filter, plumbed water back to our pole barn, installed automatic water systems for our horses. Every time they have done an excellent job. Their crew is outstanding and often we see the same guys. For inside work, they are respectful and always remove their shoes before walking on the carpet. Highly recommend.

Everything went smoothly

Excellent work. Finished when they said. Very nice group to deal with. I would hire them again, if I was living in a home instead of town home.

Perfect! Completed under the quote.

Before scheduling this service I asked about damage to the lawn - what would be the extent of it if any as we were considering waiting until the ground was harder (Fall-ish). I was ASSURED that there would be no damage and that mats would be laid down to prevent any damage. Well...the pump works, but...we have 120 sq ft of dead grass from whatever was on the mats as well as some odd shaped circle-ish dead spots where the guys were working, leading me to believe they dumped something on the grass and the mats were contaminated. I called to ask about this, got no return phone call, called again and got several answers ranging from the temperature that day was too hot to WE did something to make it die. It has been over a week and no calls back, no offers of any remedy, nothing. In addition to killing grass we have paid thousands of dollars to get prestine, they broke an outside spicket and tore my mailbox off its pole (backed into it, hooked it and kept driving). So while yes, the pump works, I would be VERY cautious about hiring a company that leaves a job site in worse condition than how they found it.

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The well suddenly lost pressure so there was no water in the house. I called Bergeson who did the original work. They looked at the pump and determined it was a bladder problem. They were extremely knowledgeable and also made sure I didn't pay for services I didn't need.

From start to finish they were professional all the way and helpful! The pricing was very fair. Especially since we are a 2 woman household we did not feel we were being taken advantage of in the slightest.

 I cannot say enough of this company, I only wish more companies would take a lesson from Bergerson-Caswell Inc.

perfect

They're an exceptional company!  We used them for 15-20 years.  If I still had the same home I would absolutely use them again.  I can't say enough good things about them.  I passed their name on to the people that bought my house, and I'd absolutely recommend them to others. They were great about coming out immediately if I had any issues on my 5 acres.  They're a very personable, timely, superior company!  You just won't find that kind of customer service anymore.

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They did good work and I would use them again.  Their prices are fair and I'd give them an A or B there.

Overall, it went pretty well. I would definitely use them again for wells.  Their prices were reasonable and I'm always willing to pay for quality.  I would absolutely recommend them.  However, the division that does lawn irrigation was unresponsive and I ended up using someone else.

They've done great work for us for years!  They just winterized our system, and their pricing and work has been great.  We've never had any issues with their work, and would definitely recommend them.

They did a great job and the system is working really well.  They use high-quality materials and finished the job in about two days.  They even came back out to check everything.

They did a great job -- it was exactly what I needed at the price they originally quoted me.  The pump has held up fine since they came out to do the work.  They got out here immediately and they finished the work in about a day, which was great.  I'd definitely recommend them!