Otto & Sons Construction LLC

They tore down walls and created a large open space design. Installed custom soapstone countertops, appliances, hood, baking center and a huge one-of-a-kind island. They also created a custom breakfront and refinished the wood floors. Chris
also built a custom slid-in bookcase to complete the finished look on the wall behind the expanded kitchen. Everything is beautiful!
Chris had earlier did our master bath renovation and their work is stellar. It's completely first class and Chris thinks about different solutions to any problems you will no doubt run into during renovations.

I would give them a very good recommendation. They are very thorough, knowledgeable, and their work is topnotch. I'm now considering them to do my business office.

We first found Otto and Sons on Angie's List while looking
for a company with experience in complete bathroom remodeling. We had already done our homework and had a
budget in mind but couldn't seem to find the right fit after several other
estimates.
We phoned Chris Otto and made an appointment, which he was
on time and actually a little early!
Always a good sign. We reviewed
what we were thinking about and spent a lot of time describing the job and our
expectations. He was attentive and made
great suggestions on which way to go on some items and helped educate us on
different products and options to consider along the way.
He returned the estimate in a few days and was in the
ballpark for what we knew our project was going to cost if we wanted it done
right and with quality materials and workmanship. We signed the contract almost immediately
since he had made such a good impression on both his visits. Chris gave us a selection sheet with several
different suppliers for the various pieces and parts we were going to
need. I think he is used to the
homeowner taking the most time in this area . . . selecting countertops,
colors, faucets and hardware but we already knew what we wanted and jumped all
over the assignment. We had the majority
of the items picked out and back to him within a few days. And trust me, he uses some of the best suppliers. You're not going to go down to the big-box
store and pick out a $100 faucet. You're
going to go to a tradesman supply house and pick out quality stuff that should
last a lifetime. The same can be said
about his sub-contractors. He uses a
group that he has worked with for a long time and people he can trust. One thing that struck me was that he showed
up every day, whether he needed to do some work or just to make sure the work
area was vacuumed each night before everyone left. You could tell he was trained well and by someone
who knew a little about customer service.
We ended up with a complete bathroom re-model. The
master bath was gutted to the studs, extensive carpentry work needed to build
new shower, walls and sitting bench. A new floor was installed along with
a complete water-proof shield. He installed in-floor heating in the bathroom
and shower as well as a new toilet, sinks, granite counter tops, porcelain tile
floor, shower walls and wainscoting. They installed a custom built
vanity, mirrors and a beautiful oak medicine cabinet. We had new lighting
and exhaust fans put in and all topped off with a fresh coat of paint on ceiling
and walls.
There were a few custom things that needed to be addresses,
such as a larger drain due to size of new shower system. We also were
very adamant about a custom shower that needed to have a frame less entry. In other words, we did not want a threshold
so that a wheelchair or walker could be pushed right into the shower. In the end, he made our bathroom ADA
compliant. Also, since we were going
from a shower that pushed out several gallons of water a minute to over six
gallons a minute, we needed a bigger hot water tank . . . no problem. On top of all this we also needed to upgrade
our existing electrical service box to accommodate the new electrical
requirements. Our panel is located in
our rec room and can be seen . . . so he surprised us with a new hinged oak
door for the box. It looks great!
On top of all this, he also installed two new entry doors
and we hit him with a first. We needed a
doggie door installed since our dog has been trained to use one for years. He was a doggie door virgin, but handled it
without a problem.
Now, with any project this size, you're bound to have a few
change orders and he was very good about getting these nailed down and signed
with new estimates and totals.
We have been extremely pleased with the quality of the work
and our new bathroom. I'd recommend Otto
and Sons to anyone considering a remodel or new build project. You not only gain a great contractor, you
feel like you gained a new friend along the way.

Went well. He contacted us after we left him a message. Gave us an estaminet after coming out to look at the project. Has done a very good job. Very happy with them.

From start to finish we were walked through the plans, options, pricing and time-frame. Price quote would have been right on but we made some adjustments and he didn't hesitate to accommodate. He has specific people he works with from his workers, subcontractors, and suppliers. And with that you get first class service and if ANYTHING goes wrong he fixes it. No questions asked.

You may pay a bit more for this but we understand now if you were to cut costs, you may or will end up with things not done on time or items fixed a year later if it breaks. If a subcontractor doesn't do a job right, he will take care of it immediately.

He keeps things clean and after the day is done and accommodates ones schedule.

Extremely happy with his service. He is a full contractor but is very much hands on in the construction.

We called Chris and he came over to home and helped us redesign our whole project. He listened to our wants/needs and edited what the final design came to be. He started first on replacing all the windows with Marvin Windows. His crew finished in one day and was very organized and had all the equipment for disposal of the old windows. About a month later he informed us on the plan and schedule for the kitchen remodel. He gutted the kitchen and bathroom, which included taking down two walls to open the space in our home. He also made sure there was sufficient support beams and that the load bearing walls were supported. His crew filled in a door space in the kitchen that we were not going to use anymore and then had a masoner match the Chicago brick on the outside of the home. The result was an exterior that looked like it's original space. They continued on to sheet rocking and adding lighting and updating the electic. Very impressed with the communication and if there was a delay, for example with time for the custom cabinets were going to be put in, he would let us know everyday what was going to be the next plan of the remodel. If there was something we wanted to change in mid stream, he would listen and take care of our needs . He helped us with the proper companies to select our tiling, cabinets, hardwood floors, plumbing fixtures, decking material and new appliances. When finished he made sure all the small details were completed. For example, the paint matched our prior paint colors. The baseboard trim matched the era of our home and the hardwood floors matched our existing hardwood floors in the rest of the home. About 2 years later we had an issue with a toilet leak with a seal and he sent out a plummer the next day and was ressolved that day. I can't say enough good things about Chris and his team, You are going to get the finest quality job and he will not be happy if you are not happy. We plan on using him in the future for other projects.