
About us
Tree Removal, Tree Trimming and Pruning, Stump Grinding, and Tree Health Care We don't just cut trees -We protect your home, landscaping, and investment. Your property, treated with respect. Get Clean, Professional Tree Work with no mess left behind. Fast, Reliable Service—scheduled promptly and completed on track. Certified Arborists and a highly trained team for tree health, expert pruning, and safe tree removals. Urban Tree: Clear communication and the results you expect. FREE ESTIMATES - Serving: HENNEPIN, RAMSEY, DAKOTA, ANOKA COUNTY - email: [email protected]
Business highlights
Services we offer
Tree & shrub pruning, trimming & removal. Tree health diagnosis and care. Landscape services: Retaining walls, Water features, Paver Driveways, Paver Patios, Outdoor Kitchens, Native Plantings, Rain Gardens, Clearing, Grading, Drainage.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- Check
- 15
Assorted photos uploaded by Urban Tree & Landscape
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
14% | ||
1% | ||
2% | ||
4% |
Filter reviews by service
"Thank you so much for rating our work. I can tell by your positive response you must have been quite satisfied. I am so happy we were able to meet or exceed your expectations. I hope you will call us in the future if you should need any work done. Again, thank you."
"I want to thank you for taking the time to respond to our ratings review. We are most appreciative of your positive review. We try our best to please our customers and we are so happy when they let us know we have. Thanks again, Urban Tree and Landscaping"
"What a very positive response. I'm so glad you took the time to notice the effort we put into cleaning up after ourselves. Again, we want to thank you. Urban Tree and Landscape"
"What a positive and pleasant response to our guys working for you. Thanks again for the feedback. Urban Tree and Landscape"
"Thank you for the kind words, we were happy to be able to do the job for you."
he came on time and was patient.
the quote was way lower than the other company we used for a bid. the work was great quality and they were careful of our property. my neighbor ended up using him as well.
"Dear Customer, We here are all so pleased that you not only liked our workers but found our work to be top notch. We truly do strive to treat each customer as we would want to be treated if we were in your place. Our job is always worth it when the customers take the time to notice. We do hope you will call us again if in need of any landscaping or tree work. Thanks again!!"
"Dear Customer, I want to thank you for such a great review. We do try our hardest to please all of our customers. Although we sometimes fall short of our clients expectations. We will always do our best to remedy any problems that may arise. Again I want to thank you for the wonderful review. Urban Tree and Landscape"
"Thanks, [member name removed]! We really appreciate your business and the great review. If we can ever be of service in the future please let us know."
"Some clients are very difficult to please. Though we put our best effort forward there are times when it's just not enough. We felt we had done everything right on this project and were astounded when the most minuscule details, which were easily resolved, were blown completely out of proportion, leading to a total communication breakdown. We tried our best on this job. The patio product that was delivered was exactly to spec, completed on time and on budget. Sometimes we receive undeserved abuse from clients. We feel this was one of those times."
"Dear Customer, We are sorry the quality of our work did not meet with your expectations. We do strive to please every one of our customers. However we have learned that we can't. Which however, does not stop us from doing our very best to make that happen. I am pleased to see that at least you felt our price was fair. We hope to do business with you again in the future, but if not I am glad we were at least given the opportunity to try."
"Dear Customer, We are pleased to see that you were satisfied with our work. If for what ever reason you feel/felt we came up short you should have let us know. We will always try to make it right with you. I only hope we can continue to do business with you in the future. Thank you for giving us the opportunity to work with you."
They were done - start to finish - in less than an hour, and that included the cutting, pickup and cleanup.
Our tree was charming and enjoyable, but it had passed its time to come down, and we found out, becoming a danger to all passers-by, cars, children walking by, etc. It would not have lasted much longer without falling down on its own.
The men were courteous and efficient.
"Dear Customer, Thank you so much for the positive review. We always try to leave our customers yards in the same, or better, shape than we found them. We are all so pleased that you took the time to notice. We want to thank you for allowing us to work for you, and hope you will call us in the future for any jobs that you need done."
"Dear Customer, What a simply positive review. Its always such a positive experience working for people that truly appreciate your efforts. We try our hardest to please our customers. Again, thank you so much for noticing."
"Dear Customer, Looks like we hit the mark with you. So happy we could be of service too you and even more delighted that you took the time to notice. We hope you will feel confident in calling us again should the need arise. Again, thank you."
"Yes, you have the right company. We have moved part of our business recently and haven't updated our address as of yet. So sorry for the confusion. We are pleased however that you liked the work we did for you. We certainly try our hardest to appease all our customers. So glad to see you noticed. Thanks for the great review."
issue with their work, they will not fix it, despite all their promises
upfront!!!!
UTree did a
landscape job for my next door neighbor, but went through my property to
move all their material without asking my consent first. They then
promised to fix the damage on my lawn, but all they did was to sprinkle
some grass seeds at the end.
The soil in that
area was compacted due to them moving tons of boulders through, and now
water puddles up there -- nothing would grow.
I
contacted them in the spring trying to resolve the issue, and they
promised they will but never did, and now the manager, Matt, simply
blocked my calls.
They may be very nice to work with when they try to get your job, but think about what will happen after you pay them!
"Dear Customer, I don't believe we were hired by you. I was under the impression that one of our owners came out to your house last Friday and did right by you. At least when I called you the following week you seemed satisfied. He did promise to check back with you and if the grass seed did not take he would replant. I hope that this proved ok with you. I do apologize for our delayed response in getting back to you. Thank you for your patience and understanding."
After watering the sod on the first day, one area of the leveling did sink down more than expected. I contacted Matt and they came to add more dirt and fixed the issue the next day.
"Dear Member, thank you kindly for the positive review. We love hearing that our efforts pay off and it is an added pleasure to work with awesome customers such as you! Thanks! ps. if you have a chance could you please modify this review to include the 'landscaping' category? Thanks!"
"Dear Customer, I want to thank you for the excellent review. I guess we must have done most everything to your liking. Again I want to thank you for taking the time to rate our work."
The landscaping aspect went well. I was able to have a long conversation with their head landscape designer and she has extensive knowledge of rain gardens and planting techniques on hills to maximize water flow, etc. I'm not using the exact correct language that she used, but I was impressed with how much she knew. I only needed new shrubs though. There were a few hiccups in the job, but they were professional and made it right which says a lot about them as a company.
"Dear Customer, What a nice review you wrote. We are always so pleased when a customer notices the extra added effort we always try an make. Also so very happy to see that your property was treated with the utmost respect. We pride ourselves on going that extra mile whenever we can. Thanks again!"
"Dear Customer, Thank you so much for the positive review. As we all like to know when we're doing it right, or wrong for that matter. Yours is a top notch review. Thanks again!"
"Dear Customer, First off I want to thank you for writing such a positive review of our work. We try hard and many times go that extra mile just to please our customers, It's always nice when it gets noticed."
"Dear Customer, What a pleasant review. We are so happy you are pleased with the job that was done. As we've stated before "we always try to please the customers" Truly am glad you noticed. Thank You!"
I worked with UTrees for number of years and have relied on them primarily because of contact sales person. I have relied on them for tree trimming service in my last house and also in my new house. So I would say a relation of 5+ yrs. UTrees does a good job when they show up and the sales person I was working with you have always been reliable. But UTrees has no sense of customer retention or dedication to service. You get a feeling that they are fly by kind of service more like door-door service which you cannot turn to next day. Its extremely difficult to talk to their folks get on their calendar. This spring they have kept me waiting up until now but never showed up. In fact looking back in years of my relation they never show up in one call or one appointment. You have to call atleast 5 times for them to finally show up. If you desire long-term relation and reliable partner i STRONGLY URGE TO LOOK ELSEWHERE.
"Dear Customer, I am so sorry things turned out so poorly for you. However I have since been out there and tried my best to make things right with you. I only hope you are satisfied. We never intend for anything like this to happen. However, if it ever does we will stand by our work and make things right. Again I apologize."
"Dear Customer, I am so glad you had a positive experience with us. It's reviews like yours that let us know we must be doing something right. Although not all experiences are positive its ones like yours that make it all worth while. Thanks again!"
"Dear Member, Thank you for your honest assessment of our work. Although it was a brutally cold winter care should still have been taken when doing clean-up. We pride ourselves in going that extra mile to make things look nicer than when we started, but we do come up short sometimes. So sorry for any mess we may have left."
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