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MaidPro of Maple Grove
Maid Service, Post Construction - Clean-up, Hot Tub or Spa - Repair or Service,
About us
Serving our clients since 2006, MaidPro of Maple Grove offer a full range of house cleaning services, using a 49-Point Checklist™ to ensure your home is cleaned correctly, each and every time, guaranteed. Kitchens, bathrooms, floors and dusting are our specialties. Beyond that, we focus on areas of your home selected by you.
Business highlights
19 years of experience
Services we offer
Residential house cleaning including bathrooms and kitchens, floors & dusting.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.738 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 8% | ||
| 8% | ||
| 3% | ||
| 0% |
Showing 1-25 of 38 reviews
Jason P.
Jan 2023
1st time using MaidPro and very happy! Mirisara did amazing and was very kind on top of it. Highly recommend!
Response from MaidPro of Maple Grove
"Thank you so much [Member Name Removed]! Mirisara is terrific and we are glad she is part of our team. Thank you for being a client of MaidPro! We greatly appreciate your business and trust."
Judy H.
Jul 2022
It went beautifully! Emily D. was thorough, careful, flexible, willing to discuss cleaning options with homeowner, and has a pleasant personality! I've requested that she do all future cleanings in my home.
Response from MaidPro of Maple Grove
"Thank you so much [Member Name Removed]! We love Emily and thrilled to hear she is making your home sparkle! We greatly appreciate you as a client and it's a privilege to clean for you."
Ronald T.
May 2022
Jamie has done a masterful job making our house sparkle. It's not simply a relief that we didn't have to do the cleaning but a case of her doing a better job than we could. When she has left, there is not a trace of dirt or dust left. The house smells cleaner and gleams!
Response from MaidPro of Maple Grove
"Thank you so much! Jamie is terrific and we are so glad she is part of our team. Thank you for the kind words & for being such a GREAT client!"
Denise W.
May 2022
We have used MaidPro for a few years. Each person who has entered our home has been respectful and friendly. Currently, my husband and I work from home and can work without issues. Today, we had Jamie. New to our home, but again an excellent job! We would highly recommend.
Response from MaidPro of Maple Grove
"Thank you [Member Name Removed]! We love having you and your husband as clients. Jamie is great and we are so glad to hear she's doing great work for you!"
Anne C.
Apr 2022
Juliana and Lena did a great job today. They are very thorough and punctual. Thank you for cleaning up my messy house!!
Response from MaidPro of Maple Grove
"Thank you [Member Name Removed]! You are such a great client and we so appreciate your business & trust!"
Hilary F.
Mar 2020
1. They came on Wed, we thought she'd be here Thurs. Could have been our mistake easily. I think it surprised her my husband was home. She was rude to him, very kurt, and when my husband apologized for being home she rolled her eyes. 2. My husband put our two dogs outside right away to keep them out of her way. He went upstairs to get ready to leave with dogs and while he was upstairs, he heard the dogs barking outside. He heard JJ yell at them "shut up just shut up!" 3. On his way out he offered to give her the garage code, which we had newly set up. She said "well your paperwork said there is a key which you didn't put there". He said well we can do that but I thought if you'd prefer we can give you the code. She again rolled her eyes and said "whatever". 4. The house was clean but there were areas she missed like the master bathroom sink, mirrors in the bathroom, and mudroom floor. We told Maidpro this, and again, I think a big issue is likely our mistake in that we got the day wrong and she was expecting us to be gone. But even so, I don't think this is good customer service. Maidpro apologized and said they'd send out a quality control person to check her work, they didn't. They also said they'd send a follow up call this afternoon, they didnt.
Response from MaidPro of Maple Grove
"[Member Name Removed], I deeply apologize for this. While certainly people can get stressed in new situations there is absolutely no excuse for rudeness to clients. Please know we have met with the staff member, outlined what happened, and initiated internal disciplinary measures as a result. That behavior is something I simply will not tolerate in my business! I feel terrible she behaved that way. Please know we greatly value you as a client and again, deeply apologize this happened. Please know, it will not happen again!! - Brent Ashley, Owner MaidPro of Maple Grove"
Tim H.
Nov 2019
We've loved working with MaidPro over the last several years. Alex, our current pro is awesome. She works very hard from the time she gets here until she has everything done. She's very attentive to any changes that we may need, and always leaves extensive notes on what she got done that day.
Response from MaidPro of Maple Grove
"Thank you so much [Member Name Removed]! We love Alex and think she's pretty special too. Thank you as always for your business and trust in choosing MaidPro to clean your home."
Mike C.
Jun 2019
This was the second time I hired MaidPro. The first time, the job was done by another individual. A lot of little things were overlooked. The second time, Austin arrived mid morning ( I was not informed of the time-window, AM, PM, etc. by the company). He was very professional and a very hard worker. He seemed to really like his job and was upbeat in attitude. The job he performed was excellent and met with my expectations. Hope he returns.
Response from MaidPro of Maple Grove
"Thanks, [Member Name Removed]. Your business and nice feedback is greatly appreciated! As always, please feel free to respond to the service feedback request emails we send out after each of your cleanings - we want to hear from our clients to ensure our service is meeting their expectations."
Brittany R.
May 2019
Great! Above and beyond!
Response from MaidPro of Maple Grove
"Thank you so much for the kind words! It was a pleasure cleaning for you. :)"
Walter J.
Aug 2018
Punctual and good cleaning service with agreed automatic payment. Very convenient.
Response from MaidPro of Maple Grove
"Thank you! We greatly appreciate your business!"
Kevin S.
May 2017
Great! Through and very friendly. Will use them again.
Lauren B.
Mar 2017
My MaidPro is always so thorough and professional. My shelves have never been so tidy. They go above and beyond by calling me if they notice something that might need repairing, like a leaky faucet or toilet.
Carolyn H.
Feb 2017
I have used MaidPro in Maple Grove for two years +. Their service is consistently high quality. They are bright, professional people and go about caring for my home as I would. I can recommend them highly!
Sharon C.
Jan 2017
The ladies do a thorough job and are friendly
Lynn G.
Jan 2017
Every cleaning is perfection! Everything sparkles and house smells wonderful. Each one of the staff that come clean the house are cheerful and professional. They often go above and beyond. I've used other services and MaidPro surpasses all of them considerably. I would not hesitate to recommend MaidPro to anyone looking for professional house cleaning
Paul S.
Sep 2016
Phenomenal. Very professional and the job was even better than I expected. Wood laminate floors can be tricky to clean and their job was great. Not a space untouched in bathrooms and Kitchen. Very Satisfied.
Susan P.
Jan 2015
Last night (1/13/15) I came home to a clean house, not only did I come home to a nicely cleaned home, I had a note from my provider. I believe it was her first time at my home and she wanted to know if it was okay to let my dog out next time to go to the bathroom because he had followed her around crying. These are the kind of people I want in my home! I have been with MaidPro for a very long time and I trust them to be alone in my house, treat my pets with kindness and to do a very good job.
Andrea D.
Aug 2014
Office manager had good response time, however, I was not pleased to have to contact office on regular basis. Scratched walls, unlceaned areas, on 2 occasions had to come back for a re-clean. Also locked my car (2x) from being able to get to litter box.
SUZANNE S.
Jul 2014
Depending on who comes to clean, they can do a really good job or a not so great job.
Cathy B.
Jun 2014
Excellent job cleaning. The communication is especially appreciated.
Kim P.
Jun 2014
It was good. They cleaned the kitchen, living room, bathroom and the other major rooms. I have dogs and they weren't scared of it because I told them ahead.
THERESA C.
Jan 2014
They have been cleaning my home for over 3 years. I started using them several years ago when I was in a single family home. I had let it get out of hand and they came in and did a great job. I set them up on a every two week service.
I continued using them after I sold my home and moved into an apartment. Again, very consistent, excellent service.
I am now in a twin home and use them every two weeks. I dislike housecleaning so they make my life a lot easier. They are competitive in terms of price and have a wonderful attention to detail. I would highly recommend them.
I continued using them after I sold my home and moved into an apartment. Again, very consistent, excellent service.
I am now in a twin home and use them every two weeks. I dislike housecleaning so they make my life a lot easier. They are competitive in terms of price and have a wonderful attention to detail. I would highly recommend them.
Sharon C.
Jul 2013
The cleanings are always thorough
The provider is always very pleasant
If the provider finishes a bit early she asks if there is anything else she can do
The provider is always very pleasant
If the provider finishes a bit early she asks if there is anything else she can do
S H.
Jul 2013
We were very pleased with the service. Our regular cleaner, Joy, always did an excellent job.
Judy A.
Jan 2013
I am extremely impressed with MaidPro. The ladies have exceeded my expectations for cleanliness. (And being a former house cleaner, my expectations are high.) MaidPro's 49-point checklist, customizable cleaning, and online survey following each cleaning makes them a notch above the rest! I highly recommend MaidPro to anyone looking for a trustworthy and reliable cleaning service. They get the job done and they do it well!
Licensing
State Contractor License Requirements
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FAQ
MaidPro of Maple Grove is currently rated 4.7 overall out of 5.
MaidPro of Maple Grove accepts the following forms of payment: CreditCard
Yes, MaidPro of Maple Grove offers free project estimates.
No, MaidPro of Maple Grove does not offer eco-friendly accreditations.
No, MaidPro of Maple Grove does not offer a senior discount.
No, MaidPro of Maple Grove does not offer emergency services.
No, MaidPro of Maple Grove does not offer warranties.