Short Tronics Inc

Electronic Gadget Repair, Phone Repair

About us

We are a small company that specializes in sales and service of Palm and similar PDA, GPS units and Smart Phones. Because we specialize in this area we have a superior understanding of the circuitry, problems and solutions related to these devices. There are very few problems that we have not seen before. Our formal company name is Short Tronics, INC. where as our online website is PalmDr.com. We also have a presence on eBay under the user name itsnothere. We pride ourselves on being helpful, knowledgeable and we accept not only emails but also phone calls which is becoming more rare in this fast paced world. We believe electronics are not meant to be thrown in the trash, if the device works for you then at least attempt to get it fixed, rather it is a Palm PDA, Garmin GPS or other smartphone. It is best to keep an old friend alive then jump at the newest trend that will also be headed for the trash bin in a year time. Why the PDA and not the Smart Phone, for some the Smart Phone is the way to go but for many the PDA does a targeted number of applications extremely well and uncomplicated – allowing for very quick entries in the form of a memo, calendar entry, or address book. The Smart Phone is more geared toward phone, multimedia functions and silly “apps”. We plan on keeping the PDA alive well into the next decade, making sure we have plenty of parts and whole units to keep your needs met.

Business highlights

16 years of trusted experience

Services we offer

Sales and service of Palm, Garmin and other small electronics.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Mark C.
10/2023
5.0
electronic repair
  + -1 more
Contact, service and turnaround couldn't have been any better
Description of Work: Repair of Garmin panel mounted GPS/COM that Garmin no longer supports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$518

Robert B.
07/2020
5.0
electronic repair
  + -1 more
I rarely write reviews but this company really deserves a great review. My Garmin GPS for my boat broke on a recent trip. Sent to Chris and his team at Short Tronics requesting an expedited repair as I was about to take another trip in a new area and really needed the machine repaired for safe travel during the trip. As soon as they received it, Chris contacted me about the repair and exactly what was needed. They expedited the repair in 1 day and express shipped it back to me so I would have it in time for my trip. Plugged it in and was off on my trip with the machine working like new again. A+++++ company. I very highly recommend working with them. I will tell all others in need of these types of repair to definitely work with Short Tronics. Chris was also very kind as I'd tried to fix the machine myself right before sending and I personally did a bit of additional damage cracking a screen in the process. They were able to completely fix it all and he was very gracious in telling me those screens are sensitive and they see them cracked frequently when owners try to repair them on their own. Next time, I'll send straight to Short Tronics ASAP without even a second thought so it gets fixed correctly and save my personal time. I also felt the price was very fair for this repair on this machine! I am a happy and safe boater once again in Florida with the repaired machine.
Description of Work: Expedited Repair of a GPS Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles A.
12/2014
5.0
electronic repair
  + -1 more
My GPS was refusing to charge, turning itself off an on unpredictably. My model is three years old, but carries European and Canadian maps, that I don't want to lose. I contacted Garmin who said they no longer supported this model. Short Tronics quoted me $45 plus postage to effect a repair, did it within ten days and the device now works perfectly. Not just convenient and cheap, but also does my bit in saving some landfill and yet another device being shipped in from China.
Description of Work: Repaired my Garmin GPS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ROBERT E.
12/2013
5.0
electronic repair
  + -1 more
They were unbelievably knowledgeable. They were very responsive. They had repaired equipment in the mail to me within a day. They sent it priority. They continue to assist me every time I call them with a question without a charge.
Description of Work: I mailed my old Palm Pilot in and they repaired it. They also mailed me a newly refurbished one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Stacy K.
06/2012
5.0
electronic repair
  + -1 more
Finding Short Tronics was like a miracle for me--my Z22 recharging port was damaged more than six months ago in 2011, and the company that bought Palm said they could not repair it. Neither could I find anyone in my area (South Oakland Country MI) willing to repair it--I called and visited computer places, cell phone places, other electronic gadget places, even a jewelry repair store. Radio Shack said they would send it out and that the repair price would be $80 plus parts (minimum) if they could fix it or $50 if they looked at it but could not fix it. In contrast, Short Tronics replied to my email within a couple of hours and gave me clear instructions for sending my Z22 to Short Tronics. They gave me the price of $48 for the complete repair (not including my sending it, about $5 Express US Mail). I mailed the Z22 on Saturday (6/16/2012), and Short Tronics finished repairing it within a day or two, and I received the Z22 returned by US mail within a week. It now works like new! The only caveat is that Short Tronics did not send me a receipt for services provided with the returned Z22. I have my cancelled check and the emails for my records, but if I use Short Tronics in the future, I will specifically request a receipt for services provided.
Description of Work: Short Tronics repaired my old PDA--a Palm Pilot Z22 that I bought several years ago. The recharging port was damaged because the prongs from a cheap replacement recharger got stuck inside the Z22 recharging port. Short Tronics completely repaired the recharging port, the Z22 works perfectly now, and no data has been lost even after more than six months of the Z22 not being recharged and lying dormant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

    Contact information

    51612 US Hwy 169 N, Mankato, MN 56001


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 AM
    Tuesday:
    9:00 AM - 5:30 AM
    Wednesday:
    9:00 AM - 5:30 AM
    Thursday:
    9:00 AM - 5:30 AM
    Friday:
    9:00 AM - 5:30 AM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electronic Gadget Repair,
    Phone Repair

    FAQ

    Short Tronics Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 AM

    Tuesday: 9:00 AM - 5:30 AM

    Wednesday: 9:00 AM - 5:30 AM

    Thursday: 9:00 AM - 5:30 AM

    Friday: 9:00 AM - 5:30 AM

    Saturday: Closed

    Short Tronics Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Short Tronics Inc offers free project estimates.
    Yes, Short Tronics Inc offers eco-friendly accreditations.
    No, Short Tronics Inc does not offer a senior discount.
    No, Short Tronics Inc does not offer emergency services.
    Yes, Short Tronics Inc offers warranties.
    Short Tronics Inc offers the following services: Sales and service of Palm, Garmin and other small electronics.

    Contact information

    51612 US Hwy 169 N, Mankato, MN 56001


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 AM
    Tuesday:
    9:00 AM - 5:30 AM
    Wednesday:
    9:00 AM - 5:30 AM
    Thursday:
    9:00 AM - 5:30 AM
    Friday:
    9:00 AM - 5:30 AM
    Saturday:
    Closed