Heyn Brothers

Heyn Brothers did a spectacular job in a difficult location. They were careful about the plantings nearby and the clean-up was complete including a magnetic pass for nails. Highly recommended! T.H. Five star rating!

went very well. The neighbors even comented on how well they cleaned up after they were done.

Corey was a great salesman. He was very helpful and knew what he was talking about. The crew did a great job, cleaned up the yard afterwards. They are all very professional and no complaints.

The people were very pleasant to deal with. Were prompt with communications. Workers did a good job even though the weather was not very good. It was very windy and getting dark when installation was complete so some debris and nails were missed. There was also some finish up to be done in the skylights. They came back and cleaned up the rest later, took care of the skylights and also gave us a discount for the trouble.

Measurements were accurate and the replacement of trim as well as the finishing around the windows was excellent. Exterior trim was also very good. Caulking around the windows on the exterior was average, but when called out, Heyn responded immediately and took corrective action. Clean up was average. In particular, I would have preferred that the affected areas be dragged with a magnet to pick up the nails and other metal detritus. That wasn't done. The dumpster was picked up promptly, but additional materials were left on the lawn. Again, when called, the issue was addressed immediately. The project manager was very attentive to our requests and concerns. The job was moved up due to a job that was moved back...getting the call and having the work done early was appreciated. I cannot adequately respond to the quality of the windows, yet...in terms of appearance, finish and the hardware, everything measures up, but the true test (&, in fact, the reason we had all the windows replaced) will be this winter...leakage, insulation, condensation.

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They were good but, rushed it.

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From the salesmen to the installers, everything went smooth and the communication was impressive to say the least!  The installers were respectful of our home and very courteous.  After they left, we couldn't tell they were ever here except for our new beautiful, clean windows!  We highly recommend Brothers for any work you need done on your home!!

The order for the new window was placed in early September. They finally showed up to install the new window in November. When the got the window off the truck, it was the wrong window. It was supposed to be a casement, and they had a double-hung window. Since they had already cut the old casement out, they went ahead and installed the window with the promise that they would reorder the correct window, and come back to put it in. They also said they would order it with the casing already installed as they had cut the old casing too narrow. We told them we were leaving for the winter in early December, so it it wasn't in, they would have to wait until spring. They called two days before we were to leave and said they be here to install the correct window.
When they finished installing the window (which did NOT have the casing attached) it was so crooked it was obvious. When I pointed it out the installed said that he installed it square, the house was out of square. I said it looked terrible and they needed to fix it. They did get it so it looks good from the inside, but the installed made a point of saying that was as good as he could do and the window still operate.
It looks good from the inside. Outside is another story. Because they had cut the casing too narrow, the outside of the window is recessed so that the siding sticks out past the window. They found what they said was the biggest vinyl board they could get and screwed that in around the outside.
This spring we had our front door replaced by another company, and he pointed out that the window did not have any flashing. Not long after, a crew from Heyn Brothers showed up to install flashing. They said the building inspector told them about it. I again pointed out the siding being past the window. They said that was the best they could do. I asked why they didn't put brick molding around it, and they said they would have to cut into the siding. They would talk to their boss. That is the last I have heard from them.