I purchased a $900 ottoman from Schneiderman Furniture 20 days ago. It ended up having a manufacturers defect and started to bulge through the top. I contacted Schneiderman's and they are refusing to refund my purchase, despite a manufacturer warranty. I am extremely disappointed with Schneiderman's who sells high priced, poor quality furniture and than refuses to refund the customer when the furniture starts breaking within a few weeks. They are only offering a store credit, to buy more of their junk products. I obviously am not interested in purchasing more of Schneiderman's poor quality furniture, while also experiencing very poor customer service during the process. I will not be shopping at Schneiderman Furniture. I hope you consider this, if you buy a piece of furniture and it falls apart 20 days later, Schneiderman's will refuse to refund the purchase. Absolutely ridiculous!
Description of Work: Refund for Broken Furniture
Rating Category
Rating out of 5
MARI K.
06/2008
5.0
furniture sales
 + -1 more
I like to go to this store because of the interior decoration and the quality of their furniture. I like that the staff is accommodating, but they do not hover. I was impressed that the delivery guys were clever and determined. I like to take advantage of the sales, when they have them.
Description of Work: I bought a computer desk and had that delivered to my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
TARA S.
12/2006
3.0
furniture sales
 + -1 more
Dining table and chairs were damaged at their storage pickup location. They offered a 10% refund or else return the discontinued table.
Description of Work: Bought dining table and chairs.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$700
SHERRY W.
10/2006
5.0
furniture sales
 + -1 more
The metal base broke. We called them and they ordered new parts, and had them delivered them to our door at no charge.
Description of Work: We purchased Clayton Marcus chairs from them. They rock and swivel.
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Service Categories
Furniture - Sales
FAQ
SCHNEIDERMAN'S FURNITURE is currently rated 3.5 overall out of 5.
Sunday: 12:00 PM - 6:00 AM
Monday: 10:00 AM - 9:00 AM
Tuesday: 10:00 AM - 9:00 AM
Wednesday: 10:00 AM - 9:00 AM
Thursday: 10:00 AM - 9:00 AM
Friday: 10:00 AM - 9:00 AM
Saturday: 10:00 AM - 6:00 AM
No, SCHNEIDERMAN'S FURNITURE does not offer free project estimates.
No, SCHNEIDERMAN'S FURNITURE does not offer eco-friendly accreditations.
No, SCHNEIDERMAN'S FURNITURE does not offer a senior discount.
No, SCHNEIDERMAN'S FURNITURE does not offer emergency services.
No, SCHNEIDERMAN'S FURNITURE does not offer warranties.
SCHNEIDERMAN'S FURNITURE offers the following services: FURNITURE SALES- LIVING ROOM. BEDROOM. DINING. ENTERTAINMENT. ACCENTS. OFFICE. OUT- DOORS