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Drain Pro-Plumbing, Inc
Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace, Septic System Repair,
About us
Drain Pro-Plumbing, Inc is your trusted choice for all your plumbing and drain cleaning needs in the Twin Cities. As a family-owned company, we take pride in delivering exceptional service to both commercial and residential clients. Contact us today for reliable and professional plumbing solutions.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Full service plumbing and drain cleaning, camera sewer lines, jetting to clean lines. Installs and repairs of water heaters, probe sewer lines for breakage, water softeners and all plumbing fixtures.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.975 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 3% | ||
| 1% | ||
| 0% |
Showing 1-25 of 75 reviews
Steve D.
Jan 2022
Work went ok, 40 days later pipes came apart and flooded kitchen floor. Willing to come by and fix problem would charge $195.00. Only guarantee work for 30 days. BUYER BEWARE!
Response from Drain Pro-Plumbing, Inc
"We were willing to work with this customer, but unfortunately that was not possible. Whenever there is a problem, we do try to resolve the problem to the customer's satisfaction. Drain Pro Plumbing."
Fikret C.
Jul 2021
Cleaning existing sewage pipe.
Response from Drain Pro-Plumbing, Inc
"Thank you for your review."
Keo K.
Nov 2020
The fix was quick and done very professionally. I did not experience any more leaks.
Response from Drain Pro-Plumbing, Inc
"Thank you for your review, we appreciate your taking the time to post this."
Kayla M.
Nov 2020
Amazing!! 10/10 recommend!
Response from Drain Pro-Plumbing, Inc
"Thank you, we were glad to be of help. Deb, Drain Pro Plumbing."
William R.
Oct 2020
Really nice people to work with.
Response from Drain Pro-Plumbing, Inc
"Thank you for the positive comment, we appreciate it!"
Jack M.
Aug 2020
I called because the main line from our house to the street needed to be cleared out. I called many plumbers but non of them responded. I then came across Drain Pro Plumbing and a guy named Brandon answered on the second ring! He told me a tech named Shane would be calling me when he was heading out. Sure enough Shane called and was at my house in 20 minutes. Shane was friendly, polite and professional. He had the problem fixed quickly and at the agreed upon cost. He even cleaned up the water that had collected! I would highly recommend this company and if they want to use me as a reference, they know my number.
Response from Drain Pro-Plumbing, Inc
"[Member Name Removed], Thank you for taking the time to write this review and we are glad you were pleased with our response and the work that was done. Deb, Drain Pro Plumbing, Inc."
Valerie G.
Jun 2020
Dave did a good job. I would hire him again.
Response from Drain Pro-Plumbing, Inc
"Thank you for taking the time to give us a review. We appreciate it. Deb- Drain Pro Plumbing."
Thomas B.
Apr 2020
Works great.
Response from Drain Pro-Plumbing, Inc
"Thank you for posting this review. Feedback is very important to us. Drain Pro Plumbing"
Christopher P.
Mar 2020
Ben arrived on time, quickly found and fixed the leak, and recommended what we should do to mitigate the water damage.
Cara S.
Jan 2020
I had a leaky trap in my kitchen sink and the leaking part was apparently a rare one that no store recognized or carried. So I needed to hire a plumber to assess the situation and fix it somehow. I received a visit from a different plumber who concluded extensive in-wall pipe replacement was needed to fix the problem. I needed a second opinion so I asked Drain Pro to see what they could do. I sent pictures in advance so the plumber from Drain Pro would understand the situation. When the Drain Pro plumber arrived, he confidently told me that he'd reviewed the pictures and knew exactly what needed to be done. He got down to work and in less than 20 minutes he had replaced all of my kitchen sink pipes. Along the way he was extremely professional, easy to talk to, didn't leave a mess, and was on-time based on the appointment schedule. I'd gladly recommend Drain Pro based on this seamless and reasonably-priced experience I had!
Response from Drain Pro-Plumbing, Inc
"Thank you for the positive review, we are always glad to help a customer resolve a plumbing problem at a reasonable price. Dave is a customer favorite, because he is patient and wants to be sure everything is done right. We appreciate you taking the time to write this review."
Chad B.
Jan 2020
To our delight, Dustin called ahead and showed up a little earlier that the original plan. He was friendly and professional, walking us through what he would be doing. We had 2 other plumbing projects needing to be done too since he was here, so we talked to Dustin about it. Without missing a beat, he said no problem he’ll be able to take care of those issues too. We tied up half of Dustin’s day and he did a fantastic job in that time; completing all the jobs, walking us through what we may need to do in the future, and cleaned up thoroughly. We couldn’t have been happier until we got the final bill. Yes, we never talked about costs because it was all stuff that had to be done anyhow. So this morning, Dustin called us, walking us through the breakdown of the different costs for each project. To our amazement, it was far less than what we thought, making what was a great experience even better. We will most definitely be using Drain Pro’s again, in hopes we get Dustin again. I will also be recommending their service to clients of mine needing plumbing services. Great job Dustin and thank you Drain Pro’s for being so reasonably priced.
Response from Drain Pro-Plumbing, Inc
"Thank you very much for taking the time to write such a wonderful review. We have had other customers say similar things about Dustin and his professionalism and that is always good to hear. We really appreciate your input. Thank you, Deb, Drain Pro Plumbing"
Gary M.
Dec 2019
Great. They knew what had to be done and got to it.
Response from Drain Pro-Plumbing, Inc
"Thank you for taking the time to give us this review. We appreciate hearing from our customers. Drain Pro Plumbing"
Duane B.
Sep 2019
The work was done in a very professional manner. Everything was explained before starting. Both repairs were completed quickly and no leaks since. The plumber who came was a true professional.Price was very reasonable. I will hire them for all my plumbing and drain needs.
Response from Drain Pro-Plumbing, Inc
"Thank you for taking the time to post this review, we appreciate your feedback. Thank you, Drain Pro Plumbing"
Duane P.
Aug 2019
I am very impressed with Drain Pro from my initial request for service, working with Apple Valley to turnoff the water, communications prior to arriving, to the actual service. Tim was great! He was fast, provided recommendations with supporting facts, dealt with our barking dogs, and very respectful. Drain Pro was very reasonable on the price and was able to provide an estimate over the phone. Providing an estimate over the phone may not always be the case. We had a malfunctioning shutoff valve prior to the water meter so it may have been an easy estimate. But three other plumbing companies wanted to first come look at it for a fee prior to doing the work. We highly recommend Drain Pro and they will be the only ones we call in the future.
Response from Drain Pro-Plumbing, Inc
"Thank you for taking the time to give us a review, we greatly appreciate your input. Thank you, Deb, Drain Pro Plumbing."
Tim W.
Aug 2019
great job very satisfied
Response from Drain Pro-Plumbing, Inc
"Thank you for your positive review, we always appreciate feedback from our customers. Thank you, Drain Pro Plumbing, Inc."
David A.
Aug 2019
I called Drain Pro-Plumbing, explained my issue, and then they set up a visit. The plumber arrived at our home the same day, looked at the issue, explained the problem, and offered a solution. Within a few hours he taken everything apart, repaired the leaks, and resolved our issue. Did excellent work and charged me a less than I expected for a same day call. The service was excellent and the rep was very professional. I would recommend Drain Pro-Plumbing to anyone.
Response from Drain Pro-Plumbing, Inc
"Thank you very much for taking the time to write a review and we are pleased you were happy with our service, the feedback is very important to us. Thank you, Drain Pro Plumbing, Inc."
Tom S.
Jul 2019
This company is GREAT!!!
Response from Drain Pro-Plumbing, Inc
"Thank you for your enthusiastic endorsement of our company, we greatly appreciate you taking the time to post this review. Thank you, Deb, Drain Pro Plumbing, Inc."
Robert B.
Feb 2019
Deb at Drain Pro got someone out to fix our problem within a few hours after our first call. Steve arrived and began snaking our drains (6 times) but the pipes kept re-clogging. (Admittedly they hadn't been snaked in years.) Finally he used a high pressure jet and got everything cleared. He worked very hard for 4 straight hours and now all our drains are free-flowing. And he left the kitchen cleaner than it was when he arrived! We always call Drain Pro first and they always come through beautifully. And the price was very reasonable.
Response from Drain Pro-Plumbing, Inc
"Thank you for taking the time to post this review, and we are glad we could be of help. We greatly appreciate it! Drain Pro Plumbing"
David Z.
Dec 2018
Prompt, honest, fast and reasonable! I'll call them for any future projects! Done in 30 minutes with 2 people splitting up the work.
Kate H.
Dec 2018
Since I couldn't hear the toilet running and I had noticed the flapper not working right anymore, now I'm happy that the new flapper is working.
Response from Drain Pro-Plumbing, Inc
"Thank you, [Member Name Removed], for taking the time to post your review- we appreciate your input. Drain Pro Plumbing, Inc."
Matt S.
Oct 2018
Very good. Our kitchen sink was not draining. Called them right away in the morning on a Monday a little after they opened at 7:40 or so. The person on the phone said they’d have their tech get back to me shortly. Within 15-mins the tech called & said they could be at my house in 15-mins. Once the tech (Brandon) got there, he was nice/professional. He laid down a blanket to protect my floor & went to work. He was done snaking the line within 40-mins. & my sink was draining again. Very satisfied!
Linda B.
Sep 2018
Went Wonderful! Don't feel at all overcharged like the guys on TV that overcharge to put all their ads out there. I will always recommend them to anyone now and in the future. Thanks Drain Pro for putting my mind as ease knowing I have a good plumber to call next time I need one.
Norine V.
Aug 2018
He's very prompt when you call him. They don't do travel fees. He's inexpensive. They explain what they're going to do. They make you feel comfortable while at your home.
Mary S.
Aug 2018
Excellent work! The man that came out and did the work was very nice, honest and professional. I will never use anyone else again! Very happy customer!
PATTY T.
Jul 2018
After taking a shower in a spare bathroom my husband was not able to shut off the water completely. I shut off the main line into the house, but we found out later from the plumber that even that valve is not working properly. I called several plumbers who said they could not come out for 4-5 days. Not what you want to hear when there is an issue with your house. Then I found Drain Pro-Plumbing and they came to our rescue later that day. For some reason we had sediment in the line which ruined the tub cartridge and needed to be replaced after flushing the line. That poor guy had to make several runs up and down the stairs to shut the water off and turn it on. Miraculously he was done in only an hour and we could go about our day with peace of mind. I will be calling them again in the near future to schedule that faucet to be replaced in the basement.
Response from Drain Pro-Plumbing, Inc
"Thank you for your very positive review. Whenever possible, we like to try to help out with same day service especially for something like this. We appreciate you taking the time to write a review. Thank you, Drain Pro Plumbing, Inc."
Licensing
State Contractor License Requirements
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FAQ
Drain Pro-Plumbing, Inc is currently rated 4.9 overall out of 5.
Drain Pro-Plumbing, Inc accepts the following forms of payment: CreditCard
No, Drain Pro-Plumbing, Inc does not offer free project estimates.
No, Drain Pro-Plumbing, Inc does not offer eco-friendly accreditations.
No, Drain Pro-Plumbing, Inc does not offer a senior discount.
Yes, Drain Pro-Plumbing, Inc offers emergency services.
No, Drain Pro-Plumbing, Inc does not offer warranties.