Jay's Plumbing

We hired Jay’s Plumbing to install a pressure booster pump for our outside water faucets and sprinkler system. After running the booster motor, we noticed that the motor had shifted on the wood block that he used as the base for the motor. It then jammed against the house wall frame. He had only secured the motor with one screw. We secured it back into place ourselves using proper sized bolts and in three locations. We also noticed that the plastic pipes he installed were vibrating horribly and causing a lot of noise. He did not secure them properly with brackets and instead used electrical tape wrapped around the newly installed pipes and then around an existing pipe resulting in bending the current piping. We also noticed a crack in the basement concrete flooring radiating from the bolt that he put in to secure the wood base. We had the plumber come to our house again to go over the issues. He denied only putting one screw in to secure the motor. He also denied that the bolt he put in cracked the concrete. He said he’s not going to entertain that idea. He handed us a couple of brackets and left. Now we have to install the brackets to secure the piping. We are having a concrete contractor out to fix the crack in the floor. He was rude and unprofessional.

Plumber broke a previous plumbing part installed about a year ago, and blamed the previous plumber for a bad part. He also unplugged my chest freezer, ruining all the food in it. He didn't apologize or offer to pay for the food.

I have worked with Jay's Plumbing multiple times for projects in various homes. Every time I have a good experience and feel the price is right for the services being completed. Most recently we had a bit of a plumbing issue with frozen pipes and Jay's Plumbing was able to come out very fast and had my issue fixed in no time. Would definitely (and will continue to) recommend Jay's Plumbing to friends and family.

Charges out of line with work that was done. Would recommend going elsewhere for plumbing services.

My water heater that I had bought from them 6 yrs ago, and no problems. we came back from vacation and there was a small leak in the bottom of the heater. I called him on Sunday night, and I talked to Tammy, their receptionist and she said they would be out on Tuesday 1-4, and around 4pm, Jason showed up and they replaced the old with a new one, He did an excellent job, very polite and efficient. I would have NO problem in calling him again for any plumbing etc

Tore apart the ceiling in my utility room to install an irrigation rough-in and left it an absolute disaster. No cleanup whatsoever. Chunks of drywall, screws and drywall dust everywhere including over my electronics. When i called to complain it seemed like my concern was a joke.

Jayson came highly recommended from my handyman and I was not disappointed.

Did AAA work at a very far and reasonable cost.

When I need a plumber again, I will be sure to call Jayson @Jay's Plumbing.

unknown

Prompt , good service after 6 weeks all works fine. This is the second time we used this contarctor.