North Ridge Outdoor Services

When North Ridge comes to do the work, it does a great job. Very poor in meeting schedule expectations, very poor customer follow up, very poor customer response times. Pricing is competitive, but not above average.

They were quick, so I guess that stood out. They did good work.

Not well. Poor communication, & poor response. If there is a complaint, it is not acceptable to North Ridge. Complaints were only for work not being completed as contracted.

Work was done promptly and they did a nice job.

They are great! I hired them to plow my driveway and shovel my sidewalks last year. They were very quick and efficient! Just gave them a call to put me on their list for this winter!!

North Ridge did a great job. I had them plow my driveway and shovel my sidewalks last winter. They were very fast and efficient. I would HIGHLY recommend them to others and will be using more of their services in the future.

unknown

There were issues getting in contact and getting the job scheduled, some gaps in communication Not sure there is a lag in the purchase of a Big Deal and the provider seeing that you purchased it but either way there were some lags in communication. That being said once we agreed on a date the actual work was done very well and I would use them again for the same type of deal.

 This is a great company . I met with the president Nick Reitberger in  person and explained what I wanted. him to do, regarding landscaping. I suggested they he pick out  the plants as I had no knowledge of horticulture and did not know what to have him plant. I wanted hardy shrubs or plants with lots of color. The plants were very reasonable in cost

All I can say is my landscaping is beautiful . This is a company is top notch in service, quality, follow up, and cost. I called and requested additional plants. A couple of days later I had asked when they were coming out, they had already been out and planted the additional plants. They cleaned up after they were done.  If I need additional help for my yard this will be the first company I will call.

                                                                         

Exellent service, answered the phone on 3rd ring, called before he delivered.  Smooth transaction.  I recommend. 

Used your services for Spring Cleanup and was very pleased. Showed up on time, did a great job. Will use you again. Thanks for a great job done.

unknown

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The provider came for a consult. I was going to purchase the Big Deal via Angie's List, but he found out that my needs were slightly different than the package listed. He arranged a new deal that was less expensive, while meeting my needs. He arrived promptly, returned calls quickly, and cleaned up well. On the day of the landscaping, it really did take one day. My only concern was that there were a few weeds that were not removed as they switched equipment halfway through. When I pointed it out to them, they did not have the appropriate equipment. 
They immediately rallied however, by stating that they would adjust the price and add the work to the fall cleanup. They kept their word and I have hired them for the fall cleanup.  I am very happy with the service and plan to use them again. 
My main regret is that they are not closer to do more work.

Job looks very professional and at the end of the day our neighbor came by praising the work.

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This was a great experience.  We hired Nick and his team last fall for clean up. The price was fair and the team worked hard.  We asked him maintain the yard (weed spray) this season and the yard looks great.  We expanded his services to include  new mulch and rock this spring.  Nick was easy to work with and made some great suggestions for our landscaping.  On the day of install, he even planted some flowers for us and seeded some bare spots for free.  Nick takes pride in his work, is easy to work with, and provides quality service.  We will use him again.

Nick and his team arrived on the date specified and did a great job on the yard and the cleanup.

I would definitely use them again

We first had Nick come and give us an estimate for either sodding or reseeding an area of our yard where the clay sucked the water out of the topsoil and grass was always dying.  He came out and fixed that last fall and it grew in great and the price was very reasonable.  They came in and did it one day while we were at work and you couldn't tell anyone was there except the grass was newly sodded and everything was tacked down and cleaned up.  
We were then looking for a better looking path through out rock landscaping to get to our shed, and called on him.  He showed us some pics of his work and it looked great so we asked him to bid it out.  He then gave us an estimate for doing a crushed stone path from our back garage door down to the shed.  His bid was very reasonable and he suggested that we use chilton stone as an edger because it would look much better and only cost us about $100 more than the cheaper poured colored concrete edger bricks that we thought we wanted.  The guys showed up and dug up the old crushed class 2 gravel and put that on a raw trail through the woods to the shed where we had previously had a muddy, watery path, and then where the path goes through our landscape rock, he put in crushed blue/grey stone and bordered that with the Chilton stone!  Wonderful!!  We have had so many compliments its crazy!  His design suggestions for looks and maintenance have been great.
When we had our huge boxelder tree removed in the fall we again called on Nick to come out and get grass growing where the tree and stump was removed.  The came out and measured and emailed an estimate of around $400 and cut the old sod out, took out any roots that would cause problems and sodded the whole thing in one afternoon.  So we have used these guys for 3 jobs and been very happy and have referred them to our friends who have also been very happy.
The total for all the work done was about $2300-$2400 and that was very reasonable for what we had done.  Very happy with the work.
We just contacted him last week to remulch our gardens, and he came by this past Thursday, 4/23/2015 and remulched our garden and it looks great.  We haven't received the bill yet, but in all our dealings with these guys, their pricing has been very fair.  I would recommend him and told him he can have potential new customers come look at the work he did for us.