AMA SERVICES

Blake and Alex came early (after calling to check that it was ok). They had a board to protect our wood floor and taped up the top of our stainless range. After fixing our vent-a-hood, they went to work and found the gas leak that another company couldn’t find. They had to take the whole back off and had no problem getting it done. I then mentioned another problem with the igniters (we had a constant clicking when using the gas burners that we’d had looked at numerous times in the past 18 years). Blake set to work and got that fixed too! I cannot tell you how impressed I am! I will never call another repairman — these guys are just too good!!! I cannot recommend them highly enough.

Blake came on time. He called to say he was 15 minutes out. He discovered  the problem quickly, went to his truck to get parts and then had to spend time removing the old broken part and replacing it. He then test the burner and it worked great. He test the other 3 burner and found one other one would not light.  The bill was high but he spent about almost two hours making sure all four burners worked correctly.

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Blake diagnosed problem quickly, ordered new latch part for installation in next week.  Called when part was received, arrived to install part on 10/15.  Door latched for only three cycles thereafter.  Called Blake.  He responded next day and adjusted bar near latch.  No extra charges.  Dishwasher works fine.

He pulled out the contact board and found it was burned out. Told us it would cost $350 to replace and that there isn't a guarantee it wouldn't happen again. He recommended we buy a new one rather than sink the money into a part. Was on time within the time frame they quoted.

I will admit it can be a little time consuming to actually make an appointment, but it is worth it! When you do connect up, they are VERY customer focused. The technician called about 15 minutes before he arrived and was in our home at the agreed time. He was extremely knowledgeable, explained what was wrong and the most likely cause, even how to possibly prevent it from happening in the future. Very reasonable price. If you have a Miele (or any) appliance, this is definitely the place to call.

Blake was very professional and honest. He called ahead of arrival and got here during promised time frame. Repair was minor and all we paid was trip charge.

It was great. We already had the part, so we didn't have to pay for that. They were really knowledgeable, a pleasant to deal with and prompt. They were able to fix the problem that other people weren't able to fix. There were no problems, it was a pretty straightforward service and they were great to work with.

Excellent. Pleasant, smart and professional.

They did an EXCELLENT job. They were very neat, clean and respective of the space by covering the floor and counter-tops with blankets.